Blue Chip Casino Hotel Spa

Clean

I paid 56 dollars for a birthday gift for my mother and it wasn't worth 10 dollars

Location

We asked for a room in the Blue Spa Tower and they tried to put us in the Blue Chip Tower, which have stayed in previously and it is not nearly as nice as the Blue Spa Tower. They charged us an upcharge to change. Too many other charges and fees.

Location

I didn't know in 2026 I'd have to check to see whether or not a hotel allowed smoking. The hotel is huge but the minute you enter through the doors it REEKS of smoke. Absolutely suffocating and disgusting.

Pool was a dungeon, hot tubs non-functional, had to beg for clean dry towels every day, housekeeping cleaned room ONE time in 4 days, and that was only because I yelled at them to clean the room. Absolutely horrible hotel, inept staff.

Average cleanliness.?. Every where you go you can smell cigarette in your room, hallways, elevator.? not mention the casino

You can actually hear every noise next to your room, hallways, not to mention, this couple arguing and fighting around 3:30 am.

Location

Yes The sportsbook shutdown the restaurant and bar that was attached to it. So you have to go out into the main casino to get a drink and food . Completely ridiculous at a place like this Who wants to wait on yourself while watching match madness?

Close to outlet mall

Did not like the sports bar being closed. Infusion prices were higher than the deli that was closed.

our room was comfortable, sans the possible mite rash issue, staff pleasant.

very disappointed that pool was out of service. We picked hotel because of pool and were not notified that it was out of service. when I asked for a discounted rate, I was refused. I developed rash that looks lie fleas or bedbugs, but not sure from where

Very clean and not overly crowded or expensive

The concierge at check in was RUDE. not welcoming. Did not offer any directions. Didn?t smile. And we told we were new to the hotel. Thankfully, the rest of the experience and staff were great- but we started off skeptical because of her.

Location

The floor was filthy. I don't think it had been swept since the person before us. The Shower leaked, it needed a new seal on the bottom. There was bad weather. A tornado warning!!!! No paper notice of where to go for shelter. GGrrrrr!!!!

Location and view

Be aware that this hotel no longer services your room while you?re there unless you are some elite club member. I had to set my trash and dirty towels outside the door and housekeeper never gave me new towels. She was indifferent when I spoke with her.

Location was good. Easy to get in and out. Busy busy busy.

Well the room was poorly cleaned. Hair and used towels hanging in the bathroom. We asked the front desk to reclean the room which they did.... And somehow they again left the used towels hanging after we specifically brought that up. I mean wtf.

Got charged a resort fee and couldn't even use the pool area.I don't feel it's a resort. Just a hotel.Certain restaurant only open at a time. Our heater had to be completely replaced while we were in the room.

Great looking property. Clean and fresh environment. We were there on a weekday, so it wasn¿t that busy, but it was a great experience with the staff, and the king room was affordable, very clea, and comfortable.

No microwave in the room. But most hotels are leaning towards that.

Clean, affordable

No microwave, pool was closed for maintenance

Friendly Staff

Yes, Loud neighbors Banging and screaming for 4 hours at midnight on!

The rooms were great, clean, and comfy. Being located in the casino is great as well. To

good location

checkin staff was not friendly. wouldn't let me Chek in early without additional cost. very smokey

Nothing outstanding.

It's old and it hasn't been maintained. Old, frayed carpet in the room and halls. Chunks of plaster falling from the ceiling in the parking garage. ***Clicking on "terms and conditions" when logging into wifi did not pull up the terms & conditions.