About
Located a 1 minute walk from the heart of Banff, the Moose Hotel & Suites features a spa center and on-site bar. Each unit offers a patio or balcony. Every air-conditioned room has a flat-screen TV. Certain units have a seating area where you can relax. An a la carte breakfast is available each morning. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavors and a warm ambiance. Meadow Spa & Pools features 10 treatment rooms and a private outdoor hot pool. A bright indoor swimming pool and exercise room is located on the 4th floor, and 2 spectacular rooftop hot pools offer views of the Canadian Rocky Mountains. The Whyte Museum of the Canadian Rockies is 2297 feet from Moose Hotel and Suites, while Banff Park Museum is 2297 feet away.
Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
One-Bedroom King Suite
496 sqft • 1 King
Room Details and Photos
Rooftop One-Bedroom Suite
539 sqft • 1 King and 1 Sofabed
Room Details and Photos
One-Bedroom Suite with Two Queens
496 sqft • 2 Double
Room Details and Photos
Superior Hotel Room - 2 Queens, Accessible
334 sqft • 2 Queen
Room Details and Photos
Rooftop Two-Bedroom Suite
808 sqft • 1 King • 2 Double
Room Details and Photos
Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The room was clean, beds were comfortable. Maid service was provided each day we were there. The rooftop sauna and pool area was a highlight of this property that we took excellent advantage of. An easy walk to the shopping district.
- Location/very walkable area/ amazing views (depending on your room of course) /size of shower/clean, comfortable room/comfortable mattress
- From check in to departure the staff was wonderful. Daily room clean up/refresh was a nice amenity.
Cons -
- uncooperative staff bathroom lacked basic amenities
- No
- None
Business Traveler (30)
Solo Traveler (49)
Traveling as Couple (730)
Family with Young Children (565)
Family with Teens (1)
Senior Traveler (34)
Group Traveler (193)
Total (1570)
Sajjad
•Posted on: 8-20-2025
uncooperative staff bathroom lacked basic amenities
Theodore
•Posted on: 3-13-2025
The room was clean, beds were comfortable. Maid service was provided each day we were there. The rooftop sauna and pool area was a highlight of this property that we took excellent advantage of. An easy walk to the shopping district.
No
Caren
•Posted on: 10-25-2024
Location/very walkable area/ amazing views (depending on your room of course) /size of shower/clean, comfortable room/comfortable mattress
None
Eric
•Posted on: 7-19-2024
From check in to departure the staff was wonderful. Daily room clean up/refresh was a nice amenity.
We had a nice suite with a bedroom, living room and kitchenette. Do not plan to cook in the kitchenette as it is not set up for cleanup after the meal. Also the robes were too small for me and no larger sizes were available, nice th9ught though
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancelation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Moose Hotel and Suites
345 Banff Avenue, Banff, AB