Hotel Ulmer Spatz

location great, rooms clean there was no hot water to shower, no soap to wash hands.

hot water shall be available, and add soap to clean our hands.

Location

Service, conditions

Very central. Price was ok.

Church bells go off every 15 minutes and a lengthy toll on the hour. Difficult to sleep. When weather is hot it’s worse when you open the windows. A quirk of Ulm.

Poor

i have a problem getting my money back. the Hotel was paid via bookings.com and then they also charged me again on departure. i am battling to get my money back for the second payment.

Top location, amazing food, very friendly staff and spotless room.

I only stayed for one night, but I loved it. The accommodation was great and the location was awesome with a lot of activity and things happening.The staff were so nice and welcoming too.

UNSAFE FOR WOMEN

WOMEN BEWARE! I witnessed a male employee (the man with glasses) sneaking pictures of me with his phone. He was following me from behind and was seemingly taking pictures of my behind. When I turned around to see him aiming his phone towards my ass, he looked to the sky and fiddled with random objects as if nothing happened. In hindsight, I also recall this man following me out the hotel on one other occasion, as well as knocking on my door even though I had clearly put the « Do not disturb » sign on my doorknob. This is a shame because the rest of my 3-night experience here as well as the rest of the staff were great. But for other women considering staying here, I would caution against it. I’ve contacted the hotel about this and they seemed not to believe me, although said they would call a staff meeting to get to the bottom of the matter. For those of you reading, believe me when I say the man was 100% taking pictures of me or filming me. I encourage the management to comment on this review with the follow up of this staff meeting.

Great location, clean room, wonderful decor, friendly staff and reception!

Located directly opposite to the cathedral, in a very quiet part of town although surrounded by restaurants. Not that you need a restaurant the hotel dining room and food is sensational. The rooms are warm, light and airy. Breakfast is worth rising early for.

A decent budget hotel next to the cathedral, city centre and minutes away from the river, a pleasant enough place to stay, can't comment on the breakfast as I didn't have any. Also easily walkable from the main station.

location is great (5 min walk to fisherman quarter) , staff is really friendly, breakfast is adequate.

the double bed is very uncomfortable, making noises and feels like an air bed

The location of the hotel was very good. Right in the Munsterplatz. Convenient for most things shops, supermarkets,bars restaurants, places of interest etc

No lounge with comfortable seating.,no bar. For a hotel, the latest check in time on Sunday is 3:00pm. A ridiculously early time for check in to stop. was flying from Larnaca Cyprus to Munich when the aircraft was diverted for a medical emergency to Athens. This cause a 3+ hour delay to arrival at MUC airport.I had to travel bt train to ULM which gave me the earliest ETA by Rail from Munich Airport to ULM Main Train Station of 01:15am.On arrival at Munich I called my German colleague in Ulm to advise the hotel of my late arrival at the Hotel Ulmer Spatz. He got a message to say the hotel check in closed at 3:00pm I had asked for a check in time of 21:00 hrs which they confirmed as OK. In my position I was not aware of any arrangements for me to collect a key from a key box at the hotel entrance. My german colleague didn't know of any key collection possibility so he booked me a room in a "Norma" hotel which has staff on duty 24/7.As a result of this hotel's policy with closing the check in at 3:00pm I had to pay for the first night in ULM at another hotel and forefited the room charge for the first night.Other negative comments.No one on reception to answer essential internet questions - server name and password. Could not access internet untilbreakfast on day 2 morning. No help with arranging a hotel for departure as the hotel opens at 06:30am I had to check out at 05:30am.Bedrooms provide the bare essentials and that is all. Ensuite bathroom tiny. Could barely turn around in the shower.A warning to other unsuspecting tourists/business men - do not be fooled in to getting an old style Traditional hotel because of location and pictures of local amenities. These old picturesque German hotels will inevitably be disappointing.

View of the minster is good

Expensive and dated rooms, the front door was locked at 11pm and I wasn't told how to get out so missed out on a night walk round the minster

Kind staff and owner. I can stay longer in room at last day because of my health problem - without additional payment. Thanks for that.

I miss refrigerator in room.

location and staff

it smells really weird

cost and location

rooms are extremely small. Especially bathrooms are miniature

Fantastic location right in the city center of Ulm

- bad mattresses - no curtains- too hot in the room- check in too long - extra bed was not an actual bed, but a sleeping chair- staff not responsive at all to complaints

very kind staff. Amazing location.

TV channel guide was a little confusing.Most of the channels listed were not actually there."Verschlieesen"No big deal.

Location is very nice, near from the Ulm church! My room was 4th floor, in front of the church, someone said the water supply was poor but I didn't such an experience. Even 4th floor, water supply was very good! The staffs were very kind.

No. I think facilities were not so new, bur it is good points of traveling Germany!

Perfect location in Ulm. Clean and tidy.

The only drawback is the lack of air conditioning in summer.