4.5 Star Hotel

Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort

18603 La Cantera Terrace, San Antonio, TX - United States
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Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort
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About

Located in San Antonio, 1.4 miles from The Shops at La Cantera, Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort provides accommodations with a shared lounge, private parking, a terrace and a restaurant. Featuring a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property features an outdoor pool, indoor pool, hot tub and garden. All guest rooms in the hotel are equipped with a flat-screen TV. Guest rooms will provide guests with a closet and a coffee machine. Guests can enjoy playing table tennis and tennis, or take advantage of the business center. Languages spoken at the 24-hour front desk include Arabic, English, Spanish and French. Six Flags Fiesta Texas is 1.2 miles from Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort, while SeaWorld San Antonio is 16 miles away. San Antonio International Airport is 14 miles from the property.

Guest Rating

7.9

Good

Based on 268 reviews

Facilities

8.3

Cleanliness

8.1

Comfort

8

Value

7.9

Location

8.8

Satisfaction

8.1
Show 198 Verified Reviews

Room Options

1/2

2 Queen Beds, Nonsmoking

3929 sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerBlackout curtains

Room Details and Photos

1/3

1 King Bed, Nonsmoking

3929 sqft • 1 King

Air conditioningAlarm clockBath or ShowerBlackout curtains

Room Details and Photos

Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort - All Inclusive Reviews Rating

7.9

Good

Based on 268 reviews

Review summary

The hotel reviews highlight a beautiful and well-maintained property with spacious, clean rooms and a great location near shopping centers and restaurants. Guests appreciate the quiet atmosphere, excellent amenities like the restaurant and spa, as well as the accommodating staff, although some noted inconsistencies in service quality. While parking fees and a few maintenance issues were mentioned, the overall sentiment reflects a positive experience, making it a desirable choice for travelers.

Facilities

8.3

Cleanliness

8.1

Comfort

8

Value

7.9

Location

8.8

Satisfaction

8.1
All Reviews
Staff8.1/10
Facilities8.3/10
Cleanliness8.1/10
Comfort8/10
Value7.9/10
Location8.8/10
Parking8.4/10
Nearby7.7/10
Noise7.9/10
Restaurant8.4/10
Satisfaction8.1/10
2.0

McCray

Posted on: 11-26-2025

Spacious room and nice location

They disregarded my reservation/booking completely. They ignored my confirmation price and room selection. Then charged me full walk-in rate.

8.0

House

Posted on: 8-25-2025

Was very nice! Location was great. We enjoyed our stay for our anniversary!

9.0

Marcela

Posted on: 7-12-2025

Great location

The room was not as clean as expected - mainly the restroom there where hairs behinds in the tub from previous guest.

10.0

Anthony

Posted on: 1-28-2025

This hotel is exceptional! With its welcoming ambiance and attentive staff, I strongly recommend it to anyone planning a visit to San Antonio. You'll enjoy a comfortable stay in a prime location that allows easy access to all the attractions the city has to offer.

Nothing

5.0

Reyes

Posted on: 12-24-2024

The location was excellent

Room had dirty bandaid in shower.

3.0

Cynthia

Posted on: 10-10-2024

The location was great, the building was a beautiful setting.

Staff was rude with the exception of the valet attendants and the Meroki cafe. The spa as well as registration could not care less if you were greeted and certainly did not make you feel welcome. No information or misinformation was given when we inquired about services as well as being made to feel as if they did not want to be bothered with your presence. Our first night, there was fighting with other people in the hallway at 2:32 am . Even after we made staff aware the next day, there was no response to how we was enjoying ourselves and our stay. We had actually discussed inquiring about time share when we first arrived and met other couples at the pool. However, we very quickly changed our minds and decided only to stay the 2 nights we had originally booked. We will not be back sadly it was not at all the experience we had hoped for with our anniversary or for any other reason.

4.0

Lori

Posted on: 9-6-2024

Beautiful property and the location is exceptional. Pool looked very nice.

I didn’t like I had to book online. Couldn’t just walk in and book. Room was very tight ! Took forever to check in ! You are forced to valet and the valet guy disappeared for 20 minutes. There was nowhere to get a coke or snacks until morning and then there wasn’t a restaurant open during week. Also I asked to be close to the elevator and she put us in last room farthest away from elevator I won’t be returning and I’m a travel agent who books lots of travel.

10.0

Stefanie

Posted on: 2-20-2024

Everything was nicely done. Restaurant was a good value and had excellent meals. Service was wonderful. Location was very convenient.

The sound between rooms wasn't good. I could hear people on both sides of me as well as those in bathrooms.

10.0

Marlo

Posted on: 2-18-2024

It's truly a 5 star!!! Pools, fitness center, market cafe, large beautiful rooms.

We loved it!!!

4.0

Alejandro

Posted on: 2-5-2024

Good location

Check out 10am (no flexibility), no parking space (have to pay vallet), no service after 10pm

Showing 1-10 of 34 reviews

Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolSwimming PoolKitchen/KitchenetteRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 10:00 AM

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 200.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Internet access
Free Wi-Fi
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kid-friendly dining
Kids' pool
Kitchen
Non-smoking property
Outdoor pool
Refrigerator
Restaurant(s)
Shared kitchen
Spa services
Spa/sauna
Wheelchair accessible

location

Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort

18603 La Cantera Terrace, San Antonio, TX

Top Hotel Destinations

$153
per night