Down Hall Hotel

Location

Gym + payment to use the swimming pool!

The breakfast was a let down. I was not told of a menu for alternatives to the fry up and it was disappointing. The bacon was cold and tough.Had I known there were alternatives I would have chosen one.

Only breakfast overall

Everything was perfect! the venue, the location, the staff,the service , the cleanliness and the rooms.

It’s an excellent old English style hotel. Tastefully refurbished. Good food. Nice staff. My only comment which I make at most hotels is that the water pressure delivery in the shower was poor. For me showers are very important.

Water pressure in shower

The breakfast was very good. The views from our bedroom was very nice. The sauna and steam room were excellent. We enjoyed all of the facilities and the staff were all ways very helpful.

The toilet would take ages to flush. The shower could have been more powerful. But these were minor problems.

The location is beautiful and decorations is wonderful

Steps on main building. I would like to thank the member of staff who was on duty in the morning of Tuesday he is male tall staff in dark blue suit. He love his job he treated us with the highest respect

Great deal of renovation happened. Food always excellent!

Carpets a little dated, could eventually do with some improvements there.

The hotel, the grounds and views, most of the staff with one exception, see below.

The man that ran the restaurant the night of 23rd Dec. Not only was it empty, not surprised as the prices are extortionate, but he was arrogant, ignorant and no customer service skills at all. Slammed the water glasses on our table, took the lamp from the next empty table and slammed that down too, great start.We asked what the catch of the day was, he mumbled something we didn't understand, asked him twice more and we still have no idea what he said. So we asked what is it, fish he replied, really Sherlock, so we asked is it a meaty fish, its white and fillet was Mr Personality's reply.So menus down and off to the bar we went, 100% professional and friendly service from the team in there.

Beautiful hotel

We were in room 101 and the noise from the party below was loud until long past midnight. Also the one side of the mattress had a big dip in it which made it quite uncomfortable to sleep

Everything the staff exceptional

We loved everything We would just suggest that Hot plates be available for the hot food breakfast and perhaps options for cooked eggs .We feel a better quality toilet paper should be available in rooms.

Room was very combatable.The food was presented to a very high standard and tasted just as good.Hotel grounds are very pleasant.

All was good no problems.

The views, the countryside. The room was spacious

The Spa could have had more to it!

David in the bar was brilliant. Gave us lots of advice about where to visit around the area.

Music playing in background. Very annoying choice.

Everything - staff, breakfast, hotel room & communal spaces.

Very comfortable room. Not one of the better rooms as it didn't look out over the gardens. Staff very attentive.

Great breakfast. Spoilt by always having to que at the one coffee/tea/hot water machine, thus food getting cold. For an upmarket Hotel, it would make sense to have a separate hot water machine, with small teapots/cups and saucers for guests. As a tea lover and there are many of us, I hated having to dunk a teabag into a mug. Loved having a kettle in the room to make tea. Yet again....a mug for tea? Teapot, cup and saucer would have been appreciated.

Excellent staff and plenty of them. Quality breakfast. Very quiet location .

All good!

The hotel is a very lovely period house set in it's own grounds and reached via a long drive. The house is very well maintained and the refurbishments have been very sympathetic. My main observation is that the young staff were all, every single one, absolutely lovely. Motivated and polite. They are clearly well supervised and trained.

The rooms are large, spacious, and well decorated. Theorem rate is not cheap, and I sort of expected a little more, but the bed was incredibly comfortable and we were not using the spa and other facilities offered. The driveway to the parking area needs some maintenance.

Beautiful building, well maintained and kept

Bathroom in the room was a little tired but still lovely and functional

Location and Room Facility.

There was a wedding and no one told us during booking! We did ask for quiet room away but our room was not far enough. it was too noisy to sleep until late.The staff at restaurant and breakfast were dismissive. We had to stop one of them to get tea and almost everyone avoided eye contact fearing someone might ask them something.

Very clean, beautiful grounds and very well looked after building

Some rooms a bit out dated