Fairmont Sonoma Mission Inn & Spa

Too many day pass people at the pool and they are loud; Seems not enough staff, thus waiting at the valet upon arrival and waiting for the champaign because there is only one person at the check in deck.

We loved the location of this hotel. It was very close to great restaurants and wineries.

The room we got was very dark and dingy. The blinds couldn?t go up all the way and it was a ground level room which made it feel very dark. Cobwebs on the ceiling and the door handles weren?t staying in place.

The staff were simply wonderful. Every interaction was cheerful and helpful. Also, at night there were owls hooting softly outside our window. I enjoyed their little serenade.

Welcome beverage, free bottle of wine in the room

The windows were fogged in our room so there was no view

The most that I liked about this hotel is that it was clean rooms.

The pools did not seem mineral. They smelled like chlorine.

Staff was friendly.

Over priced. Room and experience did not meet the $---/night cost. While the room was nice and clean, it was small and nothing special. We have stayed is similar rooms for $--/night.

Nothing The AC did not work. They failed to repair and did not offer an alternative room or price reduction I¿m wish that we could have my funds returned I will never book or recommend this property to anyone

Main pool, spa and food were great

We loved the live music in the evenings and the bar located in front of the hotel. We also loved the food truck! Very relaxing and fun!

Did no t like the boxed food for room service! What a mess trying to transfer it to a plate! I also don¿t like having to go up stairs to get to our room, they should have an elevator.

This property has seen better days. Old, beat-up Mission suite for almost ***/night. Dirty floors in the suite, no slippers (¿supply chain issues¿) although they brought us rubber spa slippers

Great ambience, architecture, food, service, friendliness.

Long wait to use the pool and spa amenities. Rooms are old and outdated and smell bad. Staff was was not helpful or accommodating. Cocktails at the pool were a very poor quality.

Charming hotel with beautiful grounds and amenities.

Services were limited during Covid (but that was disclosed prior to visit). The staff was excellent.

Elegant surroundings, well manicured grounds, great suites.

It was during the COVID 19 pandemic so the restaurant, Santee, and the spa were closed. Less number of lounge chairs at poolside made it less crowded which is good, but if you were late, no room.

The grounds, and the view from our room.

The bed headboard was uncomfortable and the pillows were too soft to rest comfortably against it. Water pressure and fan in bathroom would have been great.

The property itself is very nice - unique features like board games in the library and the staff was very hospitable.

The room was not worth the value, even at the discount received. Very small area wise, sink was not draining well. It was a nice room but pretty average for the expectations we had.

free shuttle to the plaza in downtown

-staff not helpful (did not let me have tea in the lobby) -too expensive for value -spa not included in the hotel room price

Resort fee was high, and not transparent when I booked hotel. It should be part of the booking hotel price

Very good value for beautiful hotel. Very relaxing atmosphere. Centrally located in wine country.

Parking somewhat limited but valet does a nice job.

The front desk staff mishandled is at various times. Check in is at 4:00pm. We had been sitting in the hotel since 2:30 pm and didn't key our key until after 5:00 pm! Worse, at 2:30 pm we were told that it would only be a few minutes!