3.5 Star Hotel

Portland Regency Hotel & Spa

20 Milk Street, Portland, ME - United States
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Portland Regency Hotel & Spa
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About

Located in the Old Port district in Portland, Maine, the Portland Regency Hotel and Spa has an on-site fitness center, steam rooms, hot tubs and full service day spa. The hotel’s restaurant, Eighteen, serves American-styled seafood dishes made from local Maine ingredients. The hotel's Armory Lounge serves pub food, beer, cocktails and wine. Portland Regency Hotel's rooms have a flat-screen TV, free Wi-Fi, and an iPod docking station. Complimentary morning coffee is available in the lobby. Whale-watching is available less than a mile away at the Port of Portland. The Portland Museum of Art is 13 minutes’ walk from the hotel.

Guest Rating

8.7

Very Good

Based on 799 reviews

Facilities

8.3

Cleanliness

8.5

Comfort

8.5

Location

10

Satisfaction

9.8
Show 335 Verified Reviews

Room Options

1/4

Deluxe Double Room with Two Double Beds

302 sqft • 2 Double

Accessible bath/showerAccessible by liftAir conditioningAlarm clock

Room Details and Photos

1/5

Deluxe King Room

302 sqft • 1 King

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

Portland Regency Hotel & Spa - All Inclusive Reviews Rating

8.7

Very Good

Based on 799 reviews

Review summary

The hotel reviews highlight a strong positive sentiment regarding its location, with guests appreciating the proximity to shops, restaurants, and attractions, making it convenient for exploration. Many reviews commend the clean and spacious rooms, comfortable beds, and friendly staff, contributing to an enjoyable stay. While some concerns were noted about noise levels and cleanliness in specific areas, the overall experience is largely viewed favorably, with several guests expressing intentions to return and recommend the hotel.

Facilities

8.3

Cleanliness

8.5

Comfort

8.5

Location

10

Satisfaction

9.8
All Reviews
Facilities8.3/10
Cleanliness8.5/10
Comfort8.5/10
Location10/10
Noise8.6/10
Restaurant8.8/10
Satisfaction9.8/10
9.0

Chechile

Posted on: 1-1-2026

I don’t usually prefer hotel restaurants partly because we line to explore local flavors but, because it was frigid outside and we weren’t familiar with the area we had dinner and breakfast in house. Both were very, very good! A happy surprise!

There is no on site parking. We used valet parking.

10.0

Robert

Posted on: 6-17-2025

Beautiful location and hotel. Definitely will revisit Portland and stay at this hotel. Exceptional experience

10.0

D

Posted on: 6-8-2025

*Fantastic staff in ALL areas.. reception and breakfast staff were exceptional..Isaac, Briana, AJ, Margaret and Johnny.*Breakfast..attention to detail and remembering guest preferences.*Wonderful old building (once an armoury) and the historic ambience of dining, lounge and bar areas.* Restful and noise-free rooms, great for sleeping.* Genuine caring that each guest was looked after like family.

Nil

8.0

P

Posted on: 3-31-2025

The property is very nice and has a friendly atmosphere. We had a small room with a nice view of the cobblestone street below. Clean and well-kept, comfortable beds. The only complaint is that the single cup coffeemaker was a bit off and overflowed one cup while only half filling the other. Everything else was great, and the breakfast in the morning was excellent. I would absolutely recommend this hotel and will return for later visits myself.

10.0

Lisa

Posted on: 1-24-2025

LOCATIONFACILITIES - SPA, GYM, RESTAURANT/BARFree shuttle service in beautiful SUV

Had to request for room to be cleaned.

10.0

Lisa a. C.

Posted on: 1-24-2025

LOCATIONFACILITIES - SPA, GYM, RESTAURANT/BARFree shuttle service in beautiful SUV

Had to request for room to be cleaned.

10.0

Deborah

Posted on: 11-12-2024

Great location, great restaurant and lounge, friendly staff, close to downtown, restaurants and waterfront areas.

9.0

Caitlin

Posted on: 11-4-2024

Great hotel - well located, great service and comfortable bed!

Bathroom was a little dated - very clean, but would benefit from a little refresh.

9.0

Ingrid

Posted on: 9-4-2024

Excellent location, good size room, clean and comfortable bed.

Nothing

8.0

Terry

Posted on: 8-24-2024

The location is great. The room we had had a partial view of the water. Loved That. The room was clean and comfy. Could use a little updating (paint, get rid of scuff marks on walls) but other than that it was a really great room. We also had a balcony that we could sit on that overlooked one of the streets with shops and restaurants and that was a BONUS! We were able to sit outside on the balcony, enjoy a glass of wine and watch the sun set.

The Armory bar was closed in the hotel and we were looking forward to experiencing it since we read about it in Conde' Nast magazine for it's martini's! I didn't like the cost for parking. I thought it was a little expensive but appreciated the valet service.

Showing 1-10 of 41 reviews

Top Amenities:

Free Internet AccessHealth ServicesFree Airport ShuttleRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/Whirlpool
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Free Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool

Amenities & Services

Accessible parking
Accessible toilet
Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free airport shuttle
Free shuttle service
Hot tub/Whirlpool
Non-smoking property
Non-smoking rooms available
Personal trainer
Pets allowed
Restaurant (special diets available)
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

location

Portland Regency Hotel & Spa

20 Milk Street, Portland, ME

Top Hotel Destinations

$211
per night