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Very nice owners. Came in at 11:00am was having body work done to my suv and it was scheduled to be completed in two days. Check-in is at 3:00pm, but was not a problem checking in at 11:00am. Thank you soooo much! Owners were very personable.
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2 Star Hotel
Clean
location
Although the hotel was clean and has been updated $--- for a night was high.
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2+ Star Hotel
The staff were very friendly and the hotel was very clean. Great location next to many retail stores and restaurants.
A bigger pool area would be better. A waterpark in this area would be ideal.
Great location, clean, friendly staff
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2 Star Hotel
Like the offering of soup during the evening. Breakfast was good. Wish there was more offerings of beverages and bread in the morning.
We were surprised by how updated it was (best super-8 I?ve ever stayed in), and also by the complimentary dinner in the lobby each night (usually soup and fresh baked cookies).
It felt very homey.
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2+ Star Hotel
It was comfortable and convenient.
The crepes and coffee they serve really sell the whole deal. You get a $10 voucher per guest, per day to use for breakfast. Rooms are cozy and cute and now contain Keurigs with Fika coffee. Everyone I've ever dealt with has been friendly and helpful.
The #1 deal breaker is that they allow pets. The guy at the front desk was very friendly and helpful.
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2 Star Hotel
nothing
Friendliest front desk staff (daytime) ever!
The motel's location and pricing.
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2 Star Hotel
It was available.
staff is friendly and attentive. GREAT breakfast. Close to downtown, walking distance.
Free breakfast
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2+ Star Hotel
The desk is AWESOME and helpful and kind!
An excellent and generous breakfast.
Pleasantly surprised by size of the room, size of the hotel and the breakfast was way beyond expectations. Who knew, in the middle of nowhere this delightful hotel.
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4 Star Hotel
Excellent food in dining room with attentive server and lovely breakfast too. Easy to check in, fresh flowers in common area. Will definitely return.
Our 7 year old Granddaughter loved the pool slide.
Location was great. I?d visited Grand Rapids several times, just not at this hotel/resort
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3 Star Hotel
Nice quiet clean rooms.
Lovcation
Nice Dining Room with an old lodge feel.
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2+ Star Hotel
Small cozy lobby
No wake-up call. Very expensive for the rating. Breakfast was terrible. Hashbrowns tastes microwaved. No sausages, just sausage gravy but no biscuit. When we asked, we were told that sausage was in the gravy.
Very clean...great breakfast...friendly staff
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3 Star Hotel
Location next to town & restaurant across the street
So I was told when I made my reservation by phone that my AAA or AARP discount would be taken off my bill at tome of payment..Then at the hotel she was in a hurry and spoke loudly over me that it should have been done online. I didn't reserve online.
Very clean, friendly, helpful staff and management. One of the top hotels I¿ve ever stayed in for friendliness and trying to make my stay a pleasant experience.
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4 Star Hotel
The location of the hotel was excellent. The view of the lake and close to downtown made the trip
The location was great, walking distance to the main street of town and to the lake.
The younger staff and restaurant staff were awesome
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2+ Star Hotel
The bed.
Unexpectedly awesome
well designed, quiet, clean, great breakfast, modern
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