Drury Plaza Hotel Nashville Franklin

The size, cleanliness and staff.

No. We were very impressed with it!

From the start I was impressed with the friendly and professionalism shown by the front desk. And it just kept getting better.

The only thing I would ask is that there be some kind of required dress code for being in the food area. People dripping wet from the pool around the food bar was concerning. Not just for health reasons but for the safety of them and others.

Staff was great, everything was clean and a really good breakfast

Clean, safe with comfy beds. We travel a lot and love having the kickback option for dinner after a long drive. Breakfast is always delicious too.

We don't drink and would prefer an option to pay less and not have the drink tickets.

The room was very clean, the free dinner buffet was a welcomed surprise, the free breakfast was amazing, the entire staff was very helpful and friendly and pets are allowed.

Location in proximity to events/food.

Flashing smoke alarm light, only tap water available, and bright HVAC light made sleep a challenge.

There are no unpleasant surprises at a Drury. Always clean everywhere and very well maintained. Pet friendly. Comfortable bed. Pleasant room. Great shower. Nice breakfast. Location is easy on and off I-65 for a traveler.

Pet fee is very high. I always love staying at Drury but the pet fee is a deal breaker. It’s much too high at $65 a night.

Clean, friendly, well lighted parking, good choices for breakfast, coffee station open 24/7

great staff, very friendly and willing to help, food was better then expected

not really

Front Fully desk staff was very a helpful, accommodating and knowledgeable informing us about hotel services. Really liked the inclusion of breakfast and happy hour appetizers and drinks.

2 minutes before breakfast ended at 9:28am the food was aggressively removed by kitchen staff even though we were still serving ourselves.

Clean, staff friendly, nice room, hot breakfast was delicious!!

Leaving. Cleaning lady and breakfast lady were nice. Need more characters to tell you was was wrong but not given the space.

Bed was uncomfortable I hardly slept, woke up stiff & sore. Room not clean, horrid smell coming from the ac unit, smelled musty and moldy, towel was thread bare you could see through it, mold on bath walls, curtains were torn, desk staff was short & curt

We always get a suite, and it is comfortable and clean. Breakfasts are good, popcorn in the afternoon, and evening cocktails are great.

The hotel was clean plenty of parking good hot breakfast and evening food with a drink

Good food, happy hour and clean rooms!

One waitress kept taking our food and drinks before we were finished and throwing them in the trash!

This hotel is one of the best hotel stays, ever. The beautiful pictures, location, and reviews helped me finalize my selection. Evening reception and buffet, hot breakfast, and free parking. Everything I needed was within a 5 minute drive.

clean room, comfortable beds, quiet nights, and the breakfast was nice.

Location, free parking & comp breakfast/evening snacks.

What a great value! Included in our price was free happy hour, dinner buffet, and breakfast buffet. It was all very good.

Free breakfast. Loved the cleanliness and was pleasantly surprised by the free dinner snack Tim with 2free drinks!