Tarrytown House Estates

Location, setting, the historic buildings. hotel employee at reception - a star employee who changed our room to a better location with few stairs AND acted as valet, personally carrying every piece of our heavy luggage into our room, always with a smile!

Really overpriced once Resort tax, and taxes added. Rooms are fairly basic, fairly well-serviced but no bathrobes at all, no bath mat or coffee on our third day. Needs total refreshing. Pretty grounds, steep, confusing layout, stairs, rare elevators.

Parking too far, lack of elevator, only 1 desk chair to sit in for 2 people in the room.

It was a maze and the Grounds were beautiful

Front desk don't know their head from their feet

Location was pretty good.

Misrepresentation of accommodations. Customer service not satisfactory. Broken phone and bedside reading light in room. Certain front desk attendants very unhelpful. Dirty surroundings on hotel property. Front desk would not pick up when called.

It was just a beautiful place. Great day.

Stupid is this may sound I just supposed to have vending machines closer on the floor to the rooms I had to go to the front desk. I did not plan that and they ran out of Coke. All they had was diet and Sprite lol other than that 9.9 rating out of 10.

Dogs barking all day and night. All close Parking for hotel including 15 minute check in parking given to the restaurant instead of guests renting rooms. And forced to cart everything from the farthest parking lot up hill about 1/2 mile+.

Location was excellent and historical factor.The staff at the front desk was very nice and helpful.I wish I could remember the girl at the front desk that checked me in and gave me recommendation for pizza delivery.Long dark hair,super cute bangs,glasses

Sink fixtures are installed crooked and so was shower head. Nothing was centered. Had to stand against shower wall to accommodate shower head location

Dog friendly Beautiful grounds Friendly front desk Unique Comfortable bed Windows acccessibility

Rockland guest room needs renovation. *Furniture is mismatched and outdated *cabinetry in poor condition *ceiling fan in bathroom is dirty and gross *bathroom light switch doesn't work properly *carpet was lumpy (center seam) *side doors not secure

The cabin was cozy and so cute. I loved the decor and the special touches that the provided. Hotel employee was very welcoming and so helpful.

I liked everything about my stay from the cute cabin to the continental breakfast.

The buffet breakfast was lovely. The food was good and the view was stunning.

Hoped for more ambience based on the outside appearance of the hotel. It was like staying in a Motel 6 - very ordinary. No elevator near our room and down 2 flights of stairs plus a long walk to get to level 1.

The property is beautiful. The rooms are average and in need of refurbishment. There are virtually no amenities like glasses, wine glasses, extra towels, soaps, etc

The omelet maker had a terrible attitude. And the restaurant needs refurbishing. The Buffett was wonderful.

Comfortable beds, pretty grounds, and great dining

My husband and I have visited this property every summer for over a decade and it has seen its ups and downs especially with service and management. This was an up! Lovely stay! A great place to jump in the pool 25 min from Grand Central.

Location...also liked the grounds and the general pleasant atmosphere

Could use a couple of more lights in the room

The history and the unique property. The grounds were amazing and would love a longer stay here.

Limited parking

Clean and nicely appointed rooms. Staff very friendly.

The hotel is built on a side of a hill with many stairs to negotiate with no elevator. When an event happens there is not enough parking on site.

Our room was booked as a cottage but got switched to some generic room when we got there. Very disappointed as we were looking forward to the cottage.

Location. Cleanliness. History.

Parking is far away. Wasn?t fire pits available outside hotel.

The location is convenient to all of the sleepy hollow/tarrytown happenings. Rooms were clean. The hotel lobby and front desk were very nice and helpful.

The rooms were pretty small and you can tell that it is an old hotel that they did their best to update. The floors were creaky. I was on the third floor and felt bad for anyone underneath me. There weren't any elevators in our building that I saw either

Beautiful grounds but uncared for.

$100 hold fee for incedentals yet no mini bar. No ice machine. 4pm check in with huge line. Unkempt grounds. Outdated rooms. Felt like a dorm.