Hawthorn Suites by Wyndham Oakland/Alameda

Perfect location for shopping and dining. I have stayed here many times and feels more residential; I feel very safe at this location. Staff is very friendly and helpful.

Elevator is slow and makes grinding noise; but it hasn't changed since about 4 years ago. BUT STILL WORKS!

Location, proximity to restaurants

Lack of modern streaming on TV. Limited breakfast choices.

Location and room

Noisy, elevator not working, marginal breakfast

clean and good location with free parking

Clean, spacious, convenient. Staff is a wonderful beach town and this hotel makes it perfect.

Great location . Very close to relatives who live in Alameda. Grocery Outlet a block away

Liked the hotel . My second stay.

Close to friends and shops. And easy to get to San Francisco on the ferry.

Need nightlight in the bathroom. Room is great.

I didnt like the services and then our water from room was shut off due to pg&e services we where not made aware of...

Customer service was horrible...

The staff was great!

Better than expected. Area is safe and hotel is clean

Quality, location& cleanliness.

Bathroom was cold because of design of the door being shut all time.

Cleanliness, amenities (great breakfast!) and up to date decor.

Great breakfast and nice atmosphere/staff.

We reserved a suite w/ a pullout but received one w/o a pullout. We were visiting our son here for Christmas and had hoped he could spend atleast Christmas Eve with us. It was disappointing and when we asked about a rollaway bed, they didn't have any!

Location, close to restaurants, relatively easy access to major highwaysfree internet

Only some of the cooked egg entrees offered as part of included breakfast

Pleasant staff, very helpful and accommodating. Breakfast was hot and tasty.

The cleaning staff did not check the microwave (dirty) and the refrigerator (frozen food left inside} during the cleaning of the room after the prior occupant left.

Quiet. Nice rooms. Excellent free breakfast.

Beds were extremely comfortable. Temperature control excellent.

Included breakfast didn't start until 7:00am and had to leave by 6:00am so I couldn't use that feature. The surrounding hotels I've stayed at had breakfast at 6:00am. Desk staff allowed homeless to sleep in lobby overnight. Made me feel uncomfortable.

Location to the airport and attractions yet not too pricey; staff was friendly and helpful; breakfast buffet was excellent. No charge for parking.

This hotel allows easy access to Oakland without actually staying in Oakland. I was pleased that although our room was located directly opposite from the elevator, we did not have any noise or other disturbance as a result.

Location, parking, breakfast

Front desk guy did not explain about parking or breakfast time until we asked. Breakfast area was small.

Suites mean additional kitchenette (mini fridge sink and microwave) and a couch seating area with additional TV.

Wish there was a freezer in the fridge, and a stovetop would have made the kitchenette complete. Breakfast juice dispenser was down a couple of days, as was 1 of 2 vending machines.