GR Solaris Lighthouse - All Inclusive

Nothing hotel is old run down good is watery drinks are so watered down they are tasteless Pepsi products are terrible raw food flys on exposed food

It’s a time share and they try to sell you on the property

The staff was wonderful! They were very accommodating and went out of their way to help us with any questions we had.

The ice machine on our floor was out of order, along with the elevator closest to the lobby, although we found a working elevator further down the hall.

Good location. Buffet food was a good selection and quality.

The restaurants were not as good as past visits. Slow service. Overcooked my wife¿s entree.

Food selection very good from the buffets and snack bar. Staff very accommodating and honored our request to change rooms.

The restaurants were not up to past expectations. Slow service at both the Mexican and Italian restaurants and entrees were either overcooked or lacked flavor.

Excellent location and lovely staff

The food was fairly average. Restaurants were great. Buffets were average.

The hotel was clean and for the price, it was a good deal. Decent drinks, but nightly food was just okay. Breakfast buffet was solid. Lunch offered buffet and snacks at pool. Don't miss BBQ buffet. Most staff was very friendly and helpful. Bring tip money

Waiting in line each morning to reserve the nightly dinner sucked. Elevating to premium is $---/per couple, per day. Not worth it. The sushi dinner was terrible. Charged an unexplained $7 fee.

It was very clean and beautiful resort

The language barrier was hard. There was no shuttle to or from the airport and Having to make reservations every morning for the restaurants was ridiculous wasting 45 minutes to get a reservation. Make it available online to reserve.

Location is great, and you have direct access to the beach.

The food was terrible. One of the buffet hostesses was extremely rude. Pool tiles were missing, concrete around pools chipped, looked like it was falling apart. You had to get in line every morning to secure a spot for dinner.

Location and variety of local fruit and juices.

We have been to Barcelo in Cabo before. The standards have dropped and there is what we can only refer to as a caste system in place. The color of your wristband decides what you can and cannot have. Premium is better than Superior (???) Choose Premium.

The staff was friendly. The rooms are clean

We had all inclusive so the drinks were not good, pretty much watered down and not enough alcohol. The food was maybe a 7 out of 10.The location for us wasn't good.We should have stayed in San Lucas because that's where everything is (shopping, excursions

Very spacious, comfortable, welcoming, friendly, great restaurants. We all loved and enjoyed our stay. Hope to return again.

NO!

I showed up, gave them my confirmation number, they made me sign a million things and wouldn't give me the room. It felt like they were stalling. They made me wait an hour. I got pissed off and left to another hotel. I have disputed this transaction.

We liked the layout, overall size and ease of getting around.

There were many things that we were disappointed in. Check-in took way too long and we were not offered water or anything while we were waiting. We had to pay extra to access "premium" alcohol, which wasn't even available at the swim-up bar.

Concierge and bartenders were friendly and helpful. Great customer service.

Front desk agents were rude and unaccomodating.

The staff they were amazing very hard working good people. They attended to our every need.

We did not care for the buffet food for the most part. But the food at the sit down reastuants was amazing.

Friendly Staff and ver Helpful. Activities, Food and Customer Service is State of The Art... I will go back before end of the year.

Room Service is not that flexible with payments at the Room. You actually have to go to the front desk to pay first so you can receive the meal in your room(???)

The restaurants were wonderful.

I am not one to normally complain about places so I will just say my wife and I will never be returning to any Barcelo property.

The staff is almost uniformly cheerful, helpful, and friendly, especially the servers. Our maid, Carmen, was wonderful and quickly responded to our request for another blanket and more water. She is a gem. We loved seeing our dear friend, the pool/beach server, Luis, from years past. In the dining room Carlos and Martha were especially nice and attentive.

Oh, Lord, where to start? We had stayed at this facility for many years when it was still a Barcelo hotel. We were hopeful that the new ownership/renovation by Solaris would be a nice refresh for a place we loved. It was quite the opposite. Basic things, like 4 out of 7 elevators not working (and not a repairman in sight for an entire week!) My brother-in-law had stayed here back in June and said it was the same then. The jacuzzi had only 1 feeble working jet and was lukewarm. Broken lounge chairs, a bathroom door that didn't latch, a broken refrigerator in my sister's room, burnt out light bulbs, tattered, crumbly yoga mats and broken equipment in the gym, slow WiFi, and crumbling infrastructure like peeling paint, holes in the roof, rusty pipes, etc. just added to the feeling that any renovation was limited to new furniture and cosmetic changes. In fairness, the place is very clean, the pools are lovely, and it is a decent location, especially for walking into town to take advantage of restaurants and stores there. Perhaps one of the worst thing is the lengthy, unnecessarily complicated check-in process, when one is already tired and need of a rest. The emphasis is definitely on "excursions" and signing up to hear about time shares (Solaris's main priority, don't think otherwise!)

We were there Nov 27-Dec4-2025. Our original booking was forOct20-29 but we had cancelled through Booking.com and rebooked through WestJet. GR Solaris Lighthouse did not refund our booking for Oct 20-29, as we had requested. Very unhappy with non refund, even though we had rebooked for Nov 27-Dec 4, 2025.

I though that the multiple pool options were good. Breakfast was very good with several different stations/options. Staff was very helpful. Good wine!

More croissants at breakfast please