Novotel Evry Courcouronnes

free gated parking on site, clean room

rooms way too hot without being able to control the temperature. not enough room facilities/amenities considering this is rated as a 4 star hotel.

Breakfast was ok.

We booked the place based on half board for our family. This included an evening meal. When we arrived we were told the restaurant was closed. Very disappointing and as a result it was a very unnecessarily expensive night

The room was big, the bed comfortable and the receptionist very kind. Thank you!

A bit difficult to find the hotel the first time around. (Once we enter the parking lot)

Staff were very accommodating.

The rooms were small, and there was no USB socket. Felt dated for that reason.

Modern communal areas

Broken bed so we had to change rooms. Rooms are not the same standard as communal areas. Bar seems to be closed early.

Disappointing

outdated rooms, it was to warm limited possibility to open window, temperature could not be regulated. Overall I would not recommend to stay in that hotel

Good locationEntrance area was nice and modern but rest of hotel needs updating

Breakfast was very disappointing.The Milk the staff served had ‘gone off’ and we had to ask for more, tables weren’t laid out so had to find own cutlery Our breakfast was included in room price but if I had paid €20 per adult I would have been asking for a refund. It wasn’t busy and the food looked like it had been out for a while

Good location, Clean, Good customer service staffs.

Great hotel but the customer service staffs need to have capability to manage international tourists. They couldn't understand English or any other languages except French.

Good price and nearby there are shops and resturants

No AC and the room was very hot

the room was spacious very cleancomfrotable parking

the receptionist couldn't find our booking despite me showing him the booking reference numberhe did not offer something while waiting for him to find the reservationwhile asking him to give us a room he told us we had to wait for his supervisorthe staff at the restaurant was really not helpful

Reception staff nice polite and very helpful. Rooms ok, but drain in shower and sink blocked, water doesn't go down and creates a bit of flood situation in the bathroom.

Not first time staying. Breakfast - egg soggy wet made from powder, not real egg, would not give it to pigs. Gym - not sure why hotel claims that they have a gym? One treadmill and one stationary bicycle is not a gym!Rooms don't have air-conditioning, Hotel claims that they do but actually they don't, you can only turn up heating not cool down your room, room temperature is too hot to have good night sleep, if you keep window open is too loud and still too hot. 1 iron and board across the whole hotel. No iron in the room, if I need iron and board, I need do go down from 4th floor to get one if available and than i need to bring it back down. Been stating in this hotel for past 2 month so restaurant and bar staff kind of know me and my colleagues, we always been polite and respectful as you do. Since day one restaurant staff just lazy and rude and not willing to serve you if you don't speak fluent French, normally i would not say anything bad about specific people but we waited 40 minutes for at least one of the waiters to approach our table but out of 4 waiters no one approached our table. Therefore i got up to approach waiters to ask if we can be served, as I was approaching them they started walking away, I ended up following them across all restaurant to speak to on of them. I asked politely if one of them could come around our table to take an food order, they replied yes my colleague will come. Bar and restaurant was empty 4 waiters standing and laughing and none of them approached us for another 20 minutes until i got up second time to ask if there is a problem serving our table? or should we leave? After this someone come to serve us, we wasted one hour waiting, steak was cooked wrong, omelette and roasted chicken was warmed up in microwave.

Coffee and chicken and bread and cheese is always nice. Also some mornings pastry is really good but not the same every morning.

Scrambled egg is not eatable as its soggy, wet and not made from real eggs. it doesn't taste kike eggs - taste like milk powder. strange that dinner service offers nice omelette from real eggs but hotel cannot afford to cook real eggs. One of the mornings Sausages were half cooked and raw, and there was no nuts and oats or any cornflakes to eat.

The location, very convenient.

The bar and restaurant are way below expectations, lack of staff, some waiter really unqualified, food is ordinary, with the exception of burger every thing I tried was a disappointment

Convenient location, nothing more

Checked in at midnight after a long flight. Took about 30mins to get the key and we could finally go to bed. Had to watch the guy at front desk painfully type in the entire booking manually into their system.

Big rooms, clean, location

Very amateur staff, the receptionist (trainee) could not find our bookings, had to wait for 20' for a more experienced receptionist to arrive. The coffee we had during this waiting time was charged all the same, I was (fulishly) expecting it to be complementary for the delay. Also had to wait some more time for them to find some change from a 20€ bill.Restaurant staff careless and indifferent, during dinner they mixed the orders, were extremely slow and not paying attention to the tables.In the breakfast buffet, no-one bothered to check what was empty, clients had to ask for the staf to replace the empty dishes and pots. Dished and leftovers were not removed from the tables during breakfast, had to clean my table by myself.

Location and staff

Refreshment options for late arrival

Good location

I only select this hotel for its location and the room size, the Bar and Restaurant and food are way below expectations. No one shows up at the bar at peak hours, no attention brought to your table when dining, have to hail waiter when they go to other tables to order your dessert or a glass of wine … looks very unprofessional, Probably understaffed

A warm welcome on check in. Varied dinner menu. Food very good especially the duck with a sweet potato mash. Casual, but elegant seating in the restaurant. Very good breakfast.

Location and design of the entrance.

I did many Novotel and it was the first time I couldn't take a shower because it was too small for me. Sort of 1/2 bathtub mix with 1/2 mediocre & small shower and that one wasn't properly clean. Also the 17€ breakfast was truly poor... I asked the staff lady, she told me it was because it was Sunday and they run out of many things ( no bacon/ no fresh bread / no orange juice )

They took 450 euros on hold for 2 rooms while one roo is only 126 euro this is unbelievable