Hotel & Restaurant Heliotel

The staff was friendly & helpful

The room was old but still comfortable

We got a little appartment - small but convenient and practical for one night. We didn't go to the pool - too tired! - or the restaurant. Good wifi.

The decoration could have been a bit better.

The staff was really simpatiqueThe food really good Everything was nice

Far away from everything nothing arond 5

The price and friendly people

Small bathroom and a bit of old stuff in the rooms like lightswitches that are questionable

Friendly staff. Good value hotel for a budget stay. Will be good for access once new tramway opens.

Rather basic room and facilities. Could have been cleaner. Towels not changed even if left in designated places.

Bad

If you cannot speak French and arrive to the hotel after 11 pm please consider your decision about staying this hotel. I have a terrible experince and an anxiety attack when i arrived to the hotel at 24:00. There was no light, no body, all doors closed and no clue about what is my room number and how i find the key. When i complaint, the owners hoefully express their sadness and they are going to improve their reception services. I hope they will do it soon and nobody will feel unsafe and anxious at dark like me. It is really difficult to find the entrance of this hotel at dark.

The location is quite good. Not too far from the city, motorway or beaches. Plenty of parking spaces. The rooms are decent, although not soundproof.

Breakfast is quite basic. The pool is too small for swimming. Although big enough for kids or lounging.

Very good situated close to green area and silent

Air conditioning didn’t cool well enough

OK for an overnight stay

The location is next to a motorway with work going on. Nothing nearby, you would have to drive to get to anywhere to walk or eat. We had to use Uber eat as the restaurant was closed

hotel surroundings are quite quiet; beds were comfortable enough, convenient to have a restaurant even if I did not try the food there. nice smell in the room

zero soundproofing.price a bit high compared to newer hotels of the area

the swimming pool, it is clean, the staff is very polite, good environment

location, in the middle of nowherenothing to eat not to drink in the afternoon

Hot shower

No Food or Restaurant available , They did tell us on our way down but would not let us cancel our booking .We o lau booked this because there was a Restaurant on site .

The place looks a bit run down but the staff are lovely and very helpful. The beds are really comfortable and it was so nice to be able to have a quick swim. I have recommended it to friends and will go again when I'm next in the area. Very good value for money.

The stuff was really friendly and nice. Got us a dinner table in one minute even though it was full of people. Recommended the best dessert, too.

Location and facilities. The area isn't the nicest and there is the street right next to it. Everything is heard, also sounds from other rooms.

The staff was friendly and the food in the restaurant was good. There are parking spaces right at the hotel.

The hotel smelled a bit damp and is a bit run down. Since it is right at the highway it is also quite noisy.

Despite a great discription on booking.com, the actual hotel was tired and not the cleanest. The staff didn't seem to enjoy their work and that showed in the service. There was no facility for an evening meal and breakfast was limited to say the least. Yes there is an outdoor swimming pool but the pictures make it look substantialy larger than it actually is.

Convenient for the dentist

Quiet and vlean

Stay was good, special thanks to whole stuff and especially to Eliot

Very welcoming staff

bathroom are small

Exceptional

Access to motorway was too far