Ideally located in the prime touristic area of Surabaya Center, Java Paragon Hotel & Residences promises a relaxing and wonderful visit. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Java Paragon Hotel & Residences. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, carpeting, clothes rack, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, sauna, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Java Paragon Hotel & Residences.
Guest Score and Reviews for Java Paragon Hotel & Residences
7.9
Good
Staff
8
Cleanliness
7.6
Location
8
Based on 197 reviews | All reviews are from verified hotel guests
MapJl. Mayjend Sungkono 101-103, Surabaya, Jawa Timur, Indonesia, 60256
Java Paragon Hotel & ResidencesJl. Mayjend Sungkono 101-103, Surabaya, Jawa Timur, Indonesia, 60256
Map
Java Paragon Hotel & Residences
Ideally located in the prime touristic area of Surabaya Center, Java Paragon Hotel & Residences promises a relaxing and wonderful visit. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Java Paragon Hotel & Residences. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, carpeting, clothes rack, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, sauna, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Java Paragon Hotel & Residences.
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Java Paragon Hotel & Residences in Indonesia
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Hotel Location
Jl. Mayjend Sungkono 101-103
Surabaya, Jawa Timur
60256, Indonesia
Hotel Amenities
Chinese [Mandarin]
Food delivery
Coffee/tea maker
Temperature check for guests and staff
CCTV security in common areas
Japanese
Alcoholic beverages available
Ironing amenities
Hand sanitizer in guest accommodation and key areas
Fire extinguishers
Cashless payment available
Designated smoking area
Bar
Trash cans
Laundry services
Room towels provided
Telephone
Body thermometer available
Linens
Car rental available
Staff trained in safety protocol
Concierge services
Safety deposit box
Wake up call
First aid kit available
Massage services
Complimentary drinking water
Desk/workspace available
Shuttle service (charges may apply)
Hair/beauty salon
Slippers
Safety chain and/or latch on doors available
Sleep comfort items
Protective screen or physical barriers in appropriate areas
Taxi service
Meeting/banquet facilities
English
Kitchenware
Garden
Blackout curtains
TV & Movies/Shows
Access to health care professionals
Physical/social distancing guidelines
Toiletries provided
Indonesian
Daily housekeeping
Contactless check-in/out
Air conditioning in public area
Separate shower/bathtub
Cleaning products available
Smoke alarms
Luggage storage & lockers
Elevator
Currency exchange service
Soundproof rooms available
Non-smoking rooms available
Mini bar
Coffee shop
Air conditioning
24-hour front desk
24-hour security
Doorman
Room service
Valet parking (charges may apply)
Individually-wrapped food options
On-site parking
Clothes drying rack
Balcony/terrace
Express check-in/check-out
Hair dryer
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
Family Friendly
Kid Friendly
Hotel Policies
Important Information
Any wedding activities including room decoration, photo shoots, or video shoots in the hotel area will have an additional wedding charge of IDR 850.000. br/ Children with age 0 - 5 Years Free Breakfast, 6 - 11 years additional charge of 50%, up to 12 years old are considered an adult with 100% additional charge for breakfast IDR 156.000 Nett/pax. br/ You may be required to present valid government-issued identification upon check-in, along with credit card or cash to cover deposits and incidentals. Special requests may depend on hotel availability upon check-in and may cost an extra additional fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity.
Guest Score and Reviews for Java Paragon Hotel & Residences
Read reviews by verified guests for Java Paragon Hotel & Residences in Surabaya.
7.9
Good
Staff
8
Cleanliness
7.6
Location
8
Based on 197 reviews | All reviews are from verified hotel guests
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9
Dara
10/16/2023
Superb
Staff veryhelpful, efficiency, lobby smell good
Tennis court not in good condition,
Swimming pool under renovation during my stay.
Verified review from acustomer
8
Andreea
10/14/2023
Very good
The location, easy to find, great breakfast with multiple choises, asian/non-asian dishes, plenty of options for vegetarians.
The carpets were not clean; even if they have a cafeteria, no cakes are available. The hotel is gueasting multiple weedings and that leaves no space for the guests in the restaurants.
Verified review from acustomer
4
Nadya
Traveling as a Couple
9/29/2023
Wouldn’t recommend it for anyone. Just find another property the price isn’t worth it anyway.
To sums up, by far this is my worst experience staying at this hotel this year. (I’m a frequent traveler)
Pretty sure my booking profile was set to NO SMOKING. I have used this app multiple times and I have always get the non smoking room. But at this hotel, when I arrived around 9PM they said all their non smoking rooms aren’t available anymore because it’s already late night and they blamed me because I didn’t informed them I don’t want the smoking? I mean what kind of hotel does that? Since there’s nothing much to do. They didn’t offer anything too. So they set me up on 11th floor. The whole floor is for smoking rooms. Smells like hell. I have always hated the smoking smell. I must say the whole night felt like torture for us. Even if you gave me money and opportunities for me to stay there again, I won’t take it because it’s as bad as it gets.