Hôtel La Tour Romaine Haguenau Strasbourg Nord

Room is very clean and comfortable. - Breakfasts are exceptional. Excellent. Served every day. - Excellent Dinners and lunches when offered (not every day; chart needs to be checked for mealtimes. I have been to this hotel a number of times. I first stayed there last year on the recommendation of one of my cousins who lives in the area. He celebrated his 80th birthday there with a huge party and incredibly good food. - The beds are very comfortable. (I am single; thus I do not know how a room for two or more people would be laid out). - One is truly treated like a guest of the house. - Also, there is a major nice shopping center (mostly food) quite close. - Free parking in a generous lot.

I cannot think of anything. If there is a problem, the staff is super-responsive and takes care of any potential issue right away. I did not find shampoo in the bath. I mentioned it and situation was remedied immediately.

Welcoming, Friendly, quiet, very clean, excellent breakfast.

Some guests might miss air-conditioning.

It was very basic, but I guess for what we paid it was okay, the staff were very friendly. Don’t expect to have a romantic time though!

I travel frequently. I felt like a queen at this hotel. The staff were incredibly attentive and tried to anticipate what I might like or need. - The breakfast was excellent with a great variety of food. The meals were excellent. The staff was super-friendly and helpful. The hotel is tightly managed, quiet, very clean and my stay there was very relaxing. There is a beautiful garden and a convenient parking lot. - A major shopping center is within a 5-minute drive.

The soap from a dispenser was probably designed as shampoo and body wash and for washing hands. Not fancy but perfectly adequate. - I found the mattress on the bed a bit hard.

the bed was okay and the water was warm in the shower.

very worn down place, seemed more like a truck stop. torn wallpaper, stains in the carpet, only one type of soap foam for hair and body.

Not even a drinking glass in the room. Paper cups, ohh my god. Went to the reception to ask friendly for real glasses and was scrubbed off. Finally went to the bar /restaurant and carefully asked the owner and was also brushed off. Then, when I said only paper cups in the room, he gave me to real glasses and he even cleaned them meticulously in front of me. WOWWIFI did not work in the room! I went to the reception and was brushed again., because the principles were having dinner. They rejected my complaint and said it was not their responsibility! Wow again!Later the male owner came to the room to check and admitted it was the hotels fault. We were asked to move to another room where the internet was fine!We booked the hotel for the praised restaurant and when we arrived we saw a notice saying' restaurant closed for seasonal closure of Xmas and New Year. But in the booking there was no such notice. So we had to take the car again after a very long journey to get there and being very exhausted to find some restaurant in the city. So bad! I would never go there again!!! And the DRAGON at the reception should learn that customers are normal people and they deserve to be treated with respect!

restaurant and personal

location. industrie area

The hotel is just outside of Hagenau - a very nice town, some 20 mins by car from Strasbourg. Double room is normal size, clean; breakfast is good; staff is helpful.

The electric heater was not very powerful to heat the room to comfort temperature, even as the temperature outside is relatively warm for this time of year (winter).

It was easy to find with close parking. staff were very friendly.

Although work was being carried out. it could use a good clean. spider webs in the dining room.

A very good breakfast, the room was comfortable and clean without being exceptional. The receptionist was friendly and helpful.

The hotel was on an industrial estate, which I wasn't expecting based on the photos and the reviews. The restaurant was not open as the chef had gone on holiday. A short walk to the village yielded a very good and popular Italian restaurant.

Disappointing

Dark room. For breakfast only bread, croissant, some cheese, ham,nutella,jams.. No tea. Payment immediately during check-in..

The boss of the restaurant is been very advailable to heard my require and he has help me to solve every problems

Perfect hotel when travelling and stay just for one night

Only the bed was not comfortable

Set-up was OK and staff very nice and helpfull

Alright, the rooms are a bit dated.

Friendly staff, but food not as good as I would have liked.

Food

It's always a pleasure to stay in this hotel. The staff is very welcoming. The place is very peaceful.

Clean and practical room

Very good

Good