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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
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About
Located in Romulus, 21 miles from TCF Center, Hilton Garden Inn Detroit Metro Airport has accommodations with a fitness center, free private parking, a shared lounge and a restaurant. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The hotel provides an indoor pool, hot tub and free shuttle service. All rooms in the hotel are equipped with a flat-screen TV. The rooms at Hilton Garden Inn Detroit Metro Airport have air conditioning and a desk. Baker College is 10 miles from the accommodation, while Eastern Michigan University is 17 miles from the property. Detroit Metro Airport is 1.9 miles away.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Please note the property is undergoing guestroom renovations through September 2020. There will be intermittent construction noise daily between 09:00 and 17:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 25.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Clean and convenient. The shuttle to the air port was a wonderful service and very simple process.
- Convenience to airport
- Only stayed 1 night. Good value for money. Near the airport which was my main reason for staying.
Cons -
- Having to pay for breakfast. For what you would get for the cost. We went down the road to eat.
- Advertised they offered free park and go parking but when we arrived we were told that parking was not offered when booking through a third party (Booking.com). Told at that time they would provide 7 days parking and gave us 7 parking vouchers for the park and go and were satisfied to pay for 4 more days out of pocket. When returning from vacation, there was an $84.00 US charged to my credit card from the Hilton Garden Inn Detroit. When called, I was told it was for parking. This charge was not mentioned at time of check-in, and no invoice was provided at this time or at our 4:30 am checkout. If their intentions was to charge, then why were we given 7 parking passes out of the 11 days required. I would have never booked this hotel if there was no parking included for the park and fly. Supervisor was supposed to call back in regards to my concern. No response.Booking.com was contacted twice and sent all documents to prove my concern with no resolve.
- Quality of towels, powdered creamer for coffee, paying for breakfast
Top Quotes:
"We liked the cleanliness of the room and the friendly staff members."
"Great pool and spa, obviously kept very clean. Attentive staff and nice wide parking spots."
"Comfy, convenient, and a great value."
Business Traveler (56)
Solo Traveler (74)
Traveling as Couple (101)
Family with Young Children (49)
Family with Teens (12)
Senior Traveler (4)
Group Traveler (18)
Room Options
Double Room with Two Double Beds - Disability Access
sqft • 2 Double
Room Details and Photos
1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS
270 sqft • 1 King
Room Details and Photos
One-Bedroom King Suite with Sofa Bed
323 sqft • 1 King and 1 Sofabed
Room Details and Photos
Guestroom
323 sqft
Room Details and Photos
Double Room
sqft • 1 Double
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Premium Queen Room with Two Queen Beds
sqft • 2 Queen
Room Details and Photos
Location
Hilton Garden Inn Detroit Metro Airport
31800 Smith Road, Romulus, MI
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