Royal Oak Hotel

Staff, location and breakfast were great.

The AC was ineffective. Consequently, even with windows open, our room was very warm — too warm to sleep. At 7 am, a lorry arrived directly outside our window and started loading beer kegs. It was incredibly loud, woke us up, and went on for about 30 minutes. And so after a night of not sleeping because the room was too warm, we were awoken by beer kegs. We do not recommend this hotel.

Great location in town and the restaurant was delicious.

Felt a bit run down and needed some updating in the rooms.

Nice and easy to get to and great location Check in was smooth and easySpacious room

Cleanliness wasn't the best there was a lot of cobwebs, spiders both dead and alive, with loads of dead flies in the cobwebs and so forth in the bathroom.Someone tried to enter our room while we were asleep and woke us up as they were part of the cleaning staff and thought the room was part of the group that had left around us, she knocked as she swiped the card at the same time, luckily I had deadbolted the door otherwise she would have walked straight in.Tele was the other end of the room so couldn't watch Tele in bed

In a beautiful location the hotel had everything we wanted. The room was spacious, clean and well equipped. The staff were lovely. We ate in the bar which had a good atmosphere. The food was lovely with a great direction of drinks.

The only issue we had was our room was close to either a laundry or supply cupboard so early morning staff were outside our door laughing and chatting. Not an issue at all later time but not ideal if you want a sleep in

Location, comfortable, on site parking, pub and food excellent

A touch expensive

Good location

Toenail clippings in the room when we got there and weird noises all night ranging from a vacuum noise that happened every 30 minutes or so to slamming and garbage trucks at 4 am.

Royal Oaks is a charming old building on the main street of Betwys. Our suite was large, clean and comfortable with a nice view of the river across the street. The restaurant and breakfast were quite good and the front desk staff are polite and helpful. The hotel provides a parking voucher for the lot directly across the street. Would not hesitate to stay again.

Service was attentive and friendly.The room presented very well. Recently remodeled bathroom.

After investing on a new bathroom, it is time to replace the mattress.

Great location awesome staff. Great breakfast included

Old room and felt dated. Not very comfortable and the bed foot cover looked stained.

Location was good for our purpose (Snowdonia trails). Breakfast was included in the nightly price but was very minimal (no vegetables and no cheeses).

Hotel was very outdated, water pressure (room 233), was not existing, no AC (and our day there was very hot), no USB outlets for charging the phone.

It was a nice town and the hotel seemed to be a major business there.

The entrance was confusing for bus drop off and the group was split into two different parts of the building. Staff were not helpful giving directions to large group.

Great location, easy parking with EV charging, great restaurant options

Location. Bedrooms. Meals great

NA

It was a great stop on our tour and the hotel was near shops and parks.

Our group was split between two buildings so it was a bit confusing upon arrival.

Great location with friendly and welcoming staff. Comfortable relaxing lounge and traditional hotel steeped in character and history.

Everything was very well done from end to end. The staff was particularly friendly and helpful. We had encountered an issue with our rental car and the staff went above and beyond to make sure all was resolved .

Location is brilliant. Ample parking. Nice restaurants and food.

The hotel is a bit dated. Rooms are clean but lacks the most modern amenities.

Great location and looks good inside

Stables restaurant and room

The staff were very pleasant on check in, and the hotel is a beautiful historic building ideally situated.There is ample parking (which in Betws Y Coed is a bonus) and you're permit lasts until 11pm on the day of checkout, which is great.Food in the restaurant was nice, and the cooked breakfast was also good.

When we arrived in our superior room (pleasant room with nice views) it hadn't been cleaned (bed was made, but bins full, bathroom had dirty crockery in the sink, and smelt of drains). Though the room was nice, it did look like it needed a deep clean, as the sofa was a little grubby.Although we were a bit fed up with this, reception were very apologetic. I suggested we leave for an hour (pub next door) to allow cleaning, but they offered to upgrade us to a Deluxe room (4 poster bed and great views) instead. We were happy to do this, and this room was really nice. Sometimes things happen, but I think it's how it's addressed and they got it right.On a slightly minor note re the restaurant, the staff were very nice but no one checked back at any point at dinner. I'm not sure if this is something they are encouraged to do or not (as our waitress was really pleasant), but it would be nice, just to make sure all is good. Food was good, and we really enjoyed our stay.

Friendly staff. Donna was really kind and helpful to us.Lovely breakfast.Very comfy rooms as well.