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Guest Rating
Good
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Located on the beautiful Riviera Maya, this 5-star resort is 5.6 mi from downtown Playa del Carmen. The beachfront resort features 12 swimming pools some with internal hot tubs and spacious suites with a private balcony. Guests of the Grand Riviera Princess-All Inclusive can relax at Spa Princess, offering body and hair treatments. Active guests will enjoy the state-of-the-art fitness center and 6 tennis courts and 2 paddle courts. With 2 international Main Buffets and 7 a la carte restaurant on-site, guests of Grand Riviera Princess can enjoy a variety of cuisine, from Swiss specialties at La Fondue to Asian dishes at Miso. The 9 bars, including Tequila poolside bar, offers cocktails and beer throughout the property. A 24 hours Sport Bar is also included. A flat-screen satellite TV and a fully-stocked mini-bar are standard in every modern suite at Grand Riviera. All suites include a sofa bed and marble bathroom. Many suites include a spa bath. El Cameleon Golf Club is 2.5 mi from the resort. Cancun International Airport is a 45-minute drive away. There is no capacity for extra beds in the room. Please take note that we have a Municipality Tax of $34 MXN per room per night, for all the bookings with check in date starting in September 2021, this Tax will be paid directly at the property at the check in.
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The resort is clean, bright and spacious with amazing food, amazing greenery and beautiful design inside and out. I appreciate the friendly and hardworking staff at the bars and buffet restaurants, as well as the helpful concierge and housekeeping teams.
- The resort is beautiful and the wildlife is amaxing
- The whole area is the best, size, open area, beach
Cons -
- The hotel is too hot. They need more fans. I would like a coffee bar with pastries 24/7. The food was disappointing. Please learn good dishes and prepare it well. The pastries esp the tiramisu it was more jello than cake.
- I would love to see rooms with plunge pools in the updated version of the hotel.
- My tub was not clean and was too old for me to feel comfortable using.
Top Quotes:
"Food service was good."
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Business Traveler (46)
Solo Traveler (150)
Traveling as Couple (1252)
Family with Young Children (1046)
Family with Teens (25)
Senior Traveler (8)
Group Traveler (428)
Room Options
Deluxe Junior Suite with Pool Access
603 sqft • 1 King or 2 Double
Room Details and Photos
Deluxe Junior Suite (2 Adults + 2 Children)
603 sqft • 2 King
Room Details and Photos
Deluxe Junior Suite (2 Adults + 2 Children)
603 sqft • 1 King and 1 Sofabed
Room Details and Photos
Junior Suite
517 sqft • 2 Double and 1 Queen
Room Details and Photos
Family Club Room
625 sqft • 1 King and 1 or 2 Double and 1
Room Details and Photos
Family Club Room
625 sqft • 1 King
Room Details and Photos
Family Club - Pool Access
636 sqft • 2 Queen
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Location
Grand Riviera Princess - All Inclusive
Prolongacion 5 Avenida Manzana 20 Lote 006, Playa Del Carmen,
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