4-Star Hotel

Grand Riviera Princess - All Inclusive

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa Del Carmen, - Mexico
View Map
Grand Riviera Princess - All Inclusive
1/52
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$183
per night

4-Star Hotel

Grand Riviera Princess - All Inclusive

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa Del Carmen, - Mexico
View Map

Top Amenities:

All inclusiveBeachfrontFree BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

7.9

Good

Based on 1987 reviews

Location Of Hotel

8.3

Hotel Cleanliness

8.4

Hotel Staff

8.2

Overall Quality

7.9

Show 88 Verified Reviews

About

Located on the beautiful Riviera Maya, this 5-star resort is 5.6 mi from downtown Playa del Carmen. The beachfront resort features 12 swimming pools some with internal hot tubs and spacious suites with a private balcony. Guests of the Grand Riviera Princess-All Inclusive can relax at Spa Princess, offering body and hair treatments. Active guests will enjoy the state-of-the-art fitness center and 6 tennis courts and 2 paddle courts. With 2 international Main Buffets and 7 a la carte restaurant on-site, guests of Grand Riviera Princess can enjoy a variety of cuisine, from Swiss specialties at La Fondue to Asian dishes at Miso. The 9 bars, including Tequila poolside bar, offers cocktails and beer throughout the property. A 24 hours Sport Bar is also included. A flat-screen satellite TV and a fully-stocked mini-bar are standard in every modern suite at Grand Riviera. All suites include a sofa bed and marble bathroom. Many suites include a spa bath. El Cameleon Golf Club is 2.5 mi from the resort. Cancun International Airport is a 45-minute drive away. There is no capacity for extra beds in the room. Please take note that we have a Municipality Tax of $34 MXN per room per night, for all the bookings with check in date starting in September 2021, this Tax will be paid directly at the property at the check in.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
All inclusive
Books, DVDs, music for children
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kid-friendly dining
Kids facilities
Kids' pool
Non-smoking property
Outdoor pool
Private beach
Restaurant(s)
Spa services
Spa/sauna
Tennis court & equipment
Wheelchair accessible

Guest Rating

7.9

Good

Based on 1987 reviews

Location Of Hotel

8.3

Hotel Cleanliness

8.4

Hotel Staff

8.2

Overall Quality

7.9

Pros +

  • The resort is beautiful and the wildlife is amaxing
  • The whole area is the best, size, open area, beach
  • People that travel and temperatures of pool

Cons -

  • The food wasn?t spectacular and a lot of times you would be done your meal by the time a server would come up to get drinks
  • The food qulity is poor.
  • Food, employees, pool not clean animals

Top Quotes:

"Food service was good."

" "

" "

Business Traveler (46)

Solo Traveler (150)

Traveling as Couple (1250)

Family with Young Children (1046)

Family with Teens (25)

Senior Traveler (8)

Group Traveler (427)

8
4/8/2025
The resort is beautiful and the wildlife is amaxing
The food wasn?t spectacular and a lot of times you would be done your meal by the time a server would come up to get drinks
8
3/29/2025
The whole area is the best, size, open area, beach
The food qulity is poor.
1
3/20/2025
People that travel and temperatures of pool
Food, employees, pool not clean animals
10
2/18/2025
Amenities and staff! The pool and room was AMAZING and service was top notch.
Having to order seasonings on the side for any kind of flavor, but I understand they are catering to a lot of allergies and pallets. Having some more locally inspired dishes at each restaurant would be nice.

Room Options

1/7

Deluxe Junior Suite with Pool Access

603 sqft • 2 Double

Air conditioningAir purifierBlackout curtainsCloset

Room Details and Photos

1/5

Deluxe Junior Suite (2 Adults + 2 Children)

598 sqft • 2 King

Air conditioningAir purifierBalconyBath or Shower

Room Details and Photos

1/5

Deluxe Junior Suite with Hot Tub

603 sqft • 1 King or 2 Double

Air conditioningAir purifierBlackout curtainsCloset

Room Details and Photos

1/5

Deluxe Junior Suite (2 Adults + 2 Children)

598 sqft • 1 King and 1 Sofabed

Air conditioningAir purifierBalconyBath or Shower

Room Details and Photos

1/7

Junior Suite

512 sqft • 2 Double and 1 Queen

Air conditioningAir purifierBalconyBath or Shower

Room Details and Photos

1/6

Family Club Room

630 sqft • 1 King and 1 or 2 Double and 1

Air conditioningAir purifierBalconyBath or Shower

Room Details and Photos

1/3

Family Club Room

625 sqft • 1 King

Air conditioningAir purifierBathrobe(s)Blackout curtains

Room Details and Photos

1/5

Family Club - Pool Access

636 sqft • 2 Queen

Air conditioningAir purifierBathrobe(s)Blackout curtains

Room Details and Photos

Location

Grand Riviera Princess - All Inclusive

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa Del Carmen,