ARIA Resort & Casino

A/C doesn’t work well. Breathe on the fridge and they charge you for contents. Rooms are getting rundown compared to previous stays.

Nice rooms

Difficulty in locating Ride Share sites and when leaving I requested a cab and they put me in a limo what a rip-off

Area and friendly staff

Arrived late so the floor was a lower level. The blinds were broken and the water pressure was bad. Also had to request housekeeping but room still wasn’t cleaned after requesting

The pool

Most of my interactions with the staff was unpleasant. People seem very unhappy to work there and they take it out on guests. The women who swiped my card at check-in, the women bartender at the check in valet staff. All rude and unpleasant.

Too expensive, low maintenance in room, sink clogged, tub clogged, pool and gym closed too early

The casino/restaurants/location

The rooms are a bit outdated and dirty

I was looking for my family and friends, I was not able to get to them as they were on another floor a staff member helped us. It made our stay a wonderful expierence which is anyone in our shoes would have wanted done for them. Kindnes changes the vibe.

The Young lady at the front desk could have smiled, she was just to the point.

Spa and gym

Nazi staff that sent 4 person security teams to our room 3x in 45 mins while simply trying to clear up a clerical banking issue. We were intimidated and not listened to at all

good restaurants and location

the smell in the casino was overwhelming

The Hotel was nice but my last 2 days there I woke up and couldn't move my head. Something about that bed. I'm not much of a gambler so was in bed by 11pm -12 am. The pastry place down stairs is amazing IF YOU CAN GET INTO IT.

The faucet had a leak I had to leave a towel around faucet so I wouldn’t have water everywhere then the shower drain was draining very slow it would fill up with water

the location and all the restaurants

The first staff member we interacted with upon check in was not the friendliest. But overall, everyone else from the bell desk to the house keepers, and the other staff at the front desk were super nice, professional and attentive.

Good location. Decent casino.

Room was really beat up (and I paid for an upgraded king deluxe strip view room). Torn wallpaper, scuffed up furniture and wall trim, faucets were corroded, sink was plugged, furniture was worn and scratched up. Asked to switch rooms.

The security of my room due to a broken lock, the rudeness of the elevator guard, and the overall odor of the artificially-pumped in hotel fragrance

Location

This was dirtiest hotel ever could not breeze in room the air vents have not been clean in months

Location and overall amenities.

Parking $20 per day and check in experience. However it was a great service recovery by the operation manager who was very professional and fixed the issues.

ABSOLUTELY NOTHING. WORST EXPERIENCE EVER.

STAFF WAS HORRIBLE BESIDES THE ROOM SERVICE GAL. FRONT DESK HORRIBLE.

The staff was very helpful Thank you to hotel employee at the Aria front desk. Fantastic service! hotel employee was also great

Almost impossible to have a strip view cause the location of the hotel Hotel starting to show signs of aging.. Carpets in the hallway, curtains Rooms are very small (Their sister hotel Vdara is much nicer and lower priced)

The staff were amazing! Very helpful and friendly!!

The room was not as nice as I expected. The toilet seat was yellowed and stained. And the halls reeked of weed. Not a five star experience

Location and cleanliness.

Most hotels offer free coffee and water. I bought a 16oz Coke for over six dollars and the coffee was also expensive. Basic beverages should be included in the amenities.