3.5 Star Hotel
Embassy Suites By Hilton Hotel Nashville - South/Cool Springs
About
This hotel is 20 minutes south of Nashville in historic Franklin, TN. It offers spacious accommodations, and streaming services are available. The Embassy Suites by Hilton Nashville South/Cool Springs features an indoor swimming pool. There is a fitness center and a business center for guests to use. Helpful amenities include laundry, dry cleaning, and an on-site ATM. Also EV chargers for a surcharge are available. All guest suites have a dining area and a seating area with a sofa bed. The rooms come furnished with a microwave and refrigerator. WiFi is available for a surcharge. A full, made-to-order breakfast is served every morning at the Cool Springs Embassy Suites. An on-site restaurant is open for dinner, and room service is available. CoolSprings Gallaria is under 2 miles' drive from the Nashville South/ Cool Springs Embassy Suites. The Nashville International Airport is just over 20 mi away.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Two-Room Corner Premium Suite with Two Queen Beds - Non-Smoking
485 sqft • 2 Queen
Room Details and Photos
Suite with Two Queen Beds - Non-Smoking
485 sqft • 2 Queen • 1 Sofabed
Room Details and Photos
Two-Room Suite with One King Bed and Tub/Shower Combo - Non-Smoking
485 sqft • 1 King • 1 Sofabed
Room Details and Photos
Double Suite - Mobility Accessible/Non-Smoking
485 sqft • 2 Double and 1 Sofabed
Room Details and Photos
sqft
Room Details and Photos
King Suite - Hearing Access/Non-Smoking
377 sqft • 1 King
Room Details and Photos
Suite with Two Double Beds - Non-Smoking
485 sqft • 2 Double • 1 Sofabed
Room Details and Photos
3 Room Family Suite-2 King Beds-Nonsmoking
270 sqft • 2 King and 1 Sofabed
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Location
- The staff tried to make for deficiency
- Breakfast was amazing and the commentary drinks.
Cons -
- Construction
- Room cold-dust-stopped up toilet-food either overcooked or warmish-
- I’m sure on a regular basis this hotel would be amazing. However, it’s under construction throughout the weekend Sheetrock put up to clock the area under construction which is the entire middle court. They actually have ear plugs when you check in and mask for the dust. Upon checking in I had a room that was already paid for the lady ask to put a 49$ hold on my card of course no problem and then she mistakenly charges my card $738.00 she proceeds to release the funds which would take 48hrs to credit back to my bank which left us not being able to enjoy ourselves. Not knowing if it would transfer and secondly this tapped into our spending money so needless to say this put a huge damper on our stay. And after a long day we just wanted to chill and watch tv … only to find the tv was broken. Other than your room and breakfast area you will not be able to access anything else. Very sad!
Business Traveler (47)
Solo Traveler (41)
Traveling as Couple (217)
Family with Young Children (335)
Family with Teens (1)
Senior Traveler (1)
Group Traveler (48)
Total (472)
Vickie
•Posted on: 2-20-2026
Location
Construction
Jerry
•Posted on: 2-20-2026
The staff tried to make for deficiency
Room cold-dust-stopped up toilet-food either overcooked or warmish-
Tanya
•Posted on: 2-9-2026
Breakfast was amazing and the commentary drinks.
I’m sure on a regular basis this hotel would be amazing. However, it’s under construction throughout the weekend Sheetrock put up to clock the area under construction which is the entire middle court. They actually have ear plugs when you check in and mask for the dust. Upon checking in I had a room that was already paid for the lady ask to put a 49$ hold on my card of course no problem and then she mistakenly charges my card $738.00 she proceeds to release the funds which would take 48hrs to credit back to my bank which left us not being able to enjoy ourselves. Not knowing if it would transfer and secondly this tapped into our spending money so needless to say this put a huge damper on our stay. And after a long day we just wanted to chill and watch tv … only to find the tv was broken. Other than your room and breakfast area you will not be able to access anything else. Very sad!
Hoverson
•Posted on: 2-3-2026
Not enough dinner selection
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Please note that the hotel will be undergoing public space renovations from December 13, 2025, to March 31, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Wed, Feb 18, 2026 until Tue, Mar 31, 2026 Fitness center is closed from 2026-03-31 until 2026-02-18
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Embassy Suites By Hilton Hotel Nashville - South/Cool Springs
820 Crescent Centre Drive, Franklin, TN
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