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Top Amenities:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
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About
This hotel is 20 minutes south of Nashville in historic Franklin, TN. It offers a free shuttle to locations within a 5 mi radius of hotel. The Embassy Suites by Hilton Nashville South/Cool Springs features an indoor swimming pool, sauna and whirlpool. There is a fitness center and a business center for guests to use. Helpful amenities include laundry, dry cleaning, and an on-site ATM. Also EV chargers for a surcharge are available. All guest suites have a dining area and a seating area with a sofa bed. The rooms come furnished with a microwave and refrigerator. WiFi is available for a surcharge. A full, made-to-order breakfast is served every morning at the Cool Springs Embassy Suites. An on-site restaurant, the Athletic Bar & Grill, is open for lunch and dinner. Room service is available. CoolSprings Gallaria is under 2 miles' drive from the Nashville South/ Cool Springs Embassy Suites. The Nashville International Airport is just over 20 mi away.
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Breakfast
- I loved the rooms! There were 2 TV's which made it super relaxing for me and my son. It was perfect!
- Breakfast was varied and plentiful. Rooms are spacious although a little dated
Cons -
- Yes, charging for parking now. Lethargic and unmotivated staff besides the food service. Not clean. The property definitely shows the staff is just showing up for work and collecting a check. Thermostats hanging out of walls. Staff with an attitude.
- No. Everything was great.
- Our room had an odor you could tell an animal has been in there. The shower was horrible. The toilet ran off and on all night. The pillows are a joke.
Business Traveler (141)
Solo Traveler (100)
Traveling as Couple (493)
Family with Young Children (499)
Family with Teens (74)
Senior Traveler (21)
Group Traveler (90)
Room Options
King Suite - Non-Smoking
485 sqft • 1 King
Room Details and Photos
Double Suite - Mobility Accessible/Non-Smoking
485 sqft • 2 Double
Room Details and Photos
Guestroom
sqft
Room Details and Photos
Double Suite - Non-Smoking
sqft • 1 Double
Room Details and Photos
Location
Embassy Suites By Hilton Hotel Nashville - South/Cool Springs
820 Crescent Centre Drive, Franklin, TN
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