3.5 Star Hotel

Embassy Suites by Hilton Franklin Cool Springs

820 Crescent Centre Drive, Franklin, TN - United States
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Embassy Suites by Hilton Franklin Cool Springs
1/71

About

This recently renovated hotel is 20 minutes south of Nashville in historic Franklin, TN. It offers spacious accommodations, and streaming services are available. The Embassy Suites by Hilton Nashville South/Cool Springs features an indoor swimming pool. There is a fitness center and a business center for guests to use. Helpful amenities include laundry, dry cleaning, and an on-site ATM. Also EV chargers for a surcharge are available. All guest suites have a dining area and a seating area with a sofa bed. The rooms come furnished with a microwave and refrigerator. WiFi is available for a surcharge. A full, made-to-order breakfast is served every morning at the Cool Springs Embassy Suites. An on-site restaurant is open for dinner, and room service is available. CoolSprings Gallaria is under 2 miles' drive from the Nashville South/ Cool Springs Embassy Suites. The Nashville International Airport is just over 20 mi away.

Guest Rating

8.4

Very Good

Based on 728 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.2

Hotel Staff

8.7

Overall Quality

7.8
Show 50 Verified Reviews

Room Options

1/9

sqft

Air conditioningCoffee/tea machineDeskHair dryer

Room Details and Photos

1/7

Two-Room Suite with One King Bed and Tub/Shower Combo - Non-Smoking

485 sqft • 1 King • 1 Sofabed

Air conditioningCoffee/tea machineCrib(s)Desk

Room Details and Photos

1/8

Suite with Two Queen Beds - Non-Smoking

485 sqft • 2 Queen • 1 Sofabed

Air conditioningCoffee/tea machineDeskHair dryer

Room Details and Photos

1/7

King Suite - Hearing Access/Non-Smoking

377 sqft • 1 King

Accessible roomAir conditioningCoffee/tea machineDesk

Room Details and Photos

1/5

2 Rm Corner Premium Suite-2 Queen Beds Nosmok

sqft • 2 Queen

Air conditioningNonsmokingPhoneTowels

Room Details and Photos

1/8

3 Room Family Suite-2 King Beds-Nonsmoking

270 sqft • 2 King and 1 Sofabed

Air conditioningBath or ShowerBlackout curtainsCloset

Room Details and Photos

Guest Rating

8.4

Very Good

Based on 728 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.2

Hotel Staff

8.7

Overall Quality

7.8

Pros +

  • The hotel was well cared for! Clean, fresh, updated and staff was courteous and attentive. Breakfast was fantastic! One of the best hotel stays I have ever enjoyed! 10 stars!
  • Breakfast and managers reception.
  • The manager of the hotel was awesome. She stepped out of the way for all my special needs to make my first travel out of town since my stroke.

Cons -

  • None
  • The beds are not comfortable. Pay for parking

Business Traveler (47)

Solo Traveler (41)

Traveling as Couple (217)

Family with Young Children (335)

Family with Teens (1)

Senior Traveler (1)

Group Traveler (48)

Total (472)

10.0

Michelle

Posted on: 8-23-2026

The hotel was well cared for! Clean, fresh, updated and staff was courteous and attentive. Breakfast was fantastic! One of the best hotel stays I have ever enjoyed! 10 stars!

9.0

Teresa

Posted on: 8-17-2026

Breakfast and managers reception.

9.0

Johnny

Posted on: 7-27-2026

The manager of the hotel was awesome. She stepped out of the way for all my special needs to make my first travel out of town since my stroke.

None

8.0

Julie

Posted on: 5-6-2026

The improvements

The beds are not comfortable. Pay for parking

Top Amenities:

Free BreakfastSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed. Charges may apply.

Important Info:

The pool will be out until the end of the month of July 6/31/2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Indoor pool
Kid-friendly dining
Non-smoking property
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

Top Hotel Destinations

$188
per night