Coratel Inn & Suites by Jasper McCook

Staff was amazing

Tv remotes did not work. We lost power in our room and had to switch rooms. No hot water in either room. Matress protectors had dried urine on them in both rooms

Rooms were spacious and had a fridge and microwave.The decor was updated and modern.

Breakfast was not offered as advertised, the hotel pool isn¿t heated and the room did not appear to have been cleaned recently. We found a pill in the bed and a used tampon in the soap dispenser in the shower.

Location.

Pool and hot tub not working. Sink wouldn't drain. Moldy bread served for breakfast. 12 pieces found so it wasn't a random thing. Used to be a great place to stay when visiting.

Leaving.

Absolutely everything, the shower didn¿t work, our room was dirty as hell, no towels and when asked for more they couldn¿t provide. No hot water. Smelled inside and outside room. The pool was not heated. Coffee was old. Breakfast was below poor quality.

Swimming pool was broken, hot tub, broken, staff was MIA when trying to check in. Half of my unit stayed here for drill and someone found bed bugs in their room. So then I searched my room and also found bed bugs. Staffed agreed to give us a full refund.

Appreciated their flexibility to let us use another room when the door of the original booked room was struggling with the locks Could tell the improvements made in updating bathrooms and they are nice

The beds were a little bowed in the middle, shower tub a little slippery. Door locks hard to use

Good location on the highway near restaurants.

Some problems with things not working properly. Had to have new key cards made twice. Hot tub out of order.

closeness to everything in McCook and accepts pets

not very clean, no good breakfast, tv remote didn't work (had to complain 3 times over 3 days and still wasn't working right), hot tub not working, didn't get clean towels (had to ask and then got only little towels), and staff not very helpful.

This place is amazing a so comfortable safe area, clean and friendly. The staff is amazing they have an excellent management Stefan he had made our stay so wonderful. And there cleaning lady Kayla is overly awesome she makes sure we have everything we be we'd plus some. I would definitely recommend staying here to anyone. Totally worth it!!

Nothing i didn't like

Knew the motel and location from stays long ago.

TV didn’t work. Cold water in shower. Finally warmed up after 15 minutes, and then too hot. No breakfast in morning at 8:15, after it was promised until 9am. No staff in building at all in the morning to receive my complaints, or to give me a receipt, or a 50% discount that I thought would be fair.

When booking room looked decent and price wasn't bad for last minute booking.

When checked in late no one at desk and no one would answer the phone...had to call 1 800 # and they finally got someone to answer and check us in. Outside building didn't look like a motel drove by twice before noticing a small signn;on the building. On website said had contintal breakfast . There was a area set up to serve but no food or beverages offered.

Na

The facility was very dirty and room was also filthy. My wife started to cry and so I found better hotel that was in good shape.

Location

As we walked in rugs were dirty, pigeon feathers all over the main entrance rug. Furniture needs to be replaced. The smell was awful. He informed us that the pool's heat pump was not working so the pool is cold and the hot tub didnt work. He told me this after we paid for our room and the room was so small it had two queen size beds when it should have only had one queen. Pulled back the covers and found a stain under the covers on the boxspring covering, the floor and wall in the corner by the bed was falling apart near the floor. In the bathroom the corner by the toilet was patched up very poorly, and the smell was bad in the room also. Just because of the smell I told the front desk guy that I couldnt stay here because of smell so he said he would issue me a refund. Its been two weeks and havent gotten my refund yet. They have no elevator and my husband had ankle replacement so they did accomodate us a down stairs room. The front desk clerk was very friendly, he said he was from India. I forgot his name. You get what you pay for, so a lesson learned.

Location was good close to most things in town. Resturants near by.

There were pigeon feathers all over the side walk and cigarette butts in entry way. Had a strange smell of something dead out side entry door as well. No elevator. Our room did not lock at all. Had to use balcony door. Room had visible dirt on most surfaces phone didnt work nor did alarm clock lighting was awful chair looked like a tiger chewed it up. No breakfast even tho site said it was available. No hot tub but showed one in picture. Should of paid me to stay there!

No one was at the front desk to receive us. I specifically said i would arrive between 1to 2 in the morning. Had to find another place

Does not match the reviews or photos

Unfortunately there was nothing liked about our 30 minute stay. We ended up cancelling our teams weekend reservation because all the rooms were dirty. Chew stick to the end table, forks and plates under the bed and most disgusting is the bathroom toilet was not flushed from the previous tenants.

Breakfast sure needed some help. While we were there it was toast, bagels, cereal. Thought there would be some protein or yogurt but there wasn’t.

The bed in room 205 was very broken down on the side by the windows.

Breakfast was good, coffee was great And the server was very friendly ...room was easy to find..BUT wasn't the room I paid for..room was clean...

The room I paid for wasn't available so I was given another room.. The toilet ran ALL THE TIME, and was very filthy with rust from the constant running water..The front desk clerk was cranky due to severe under staffing.. the bed frame had a very sharp protruding metal piece which could have cut me severely.. room was clean... the sign out front was missing, the only sign was wording on the front of the building, not a marquee or neon sign..it's a good thing that I knew where the hotel was before hand because `otherwise it was hard to locate

Was nice comfortable room..good breakfast.. reasonable rates

No pool table..fooseball..or games..hot tub broke and pool freezing cold water..

Price

No breakfast, the hot tub didn't work, bed was uncomfortable, the hallway leading outside was soaked & nobody did anything about it after it was reported by myself and other guests.