Fairmont Taghazout Bay

The staff was not professional, the hotel disappoints, and they were rude to us I do not recommend this hotel at all

Reception was rude management was not understanding they wanted to charge me for the towels on the pool. Just call Service all around

The location is superb

The hotel charge a very very high price and it is okay as long as you get the right service. The location is great and the staff is friendly but the hotel has very serious management problem.For example the sauna wa out of order , half of the gym equipment is either dysfunctional or dirty.I addition to get access to the spa facilities you need to book a treatment. You don’t see that in a 5 stars hotel. It is called blackmail specially if you pay 700 USD per night.The spa is nice but the staff wears very cheap and dirty sandals which goes back to again very poor management.We tried all restaurant the food is horribly expensive which again is fine if you get the quality and taste. We got none of them.I will stop here because there are so many dysfunctional things.

- Great Location on the beach surrounded by mountains- The staff were excellent and they are especially good with children.- Impressive facilities and choice of great restaurants. - They get the vibe just right with the music throughout the hotel- Nice touches like sunglasses cleaning (free) service- Pastries at breakfast are superb

- No one ever seems to offer a drink when you’re lying by the pool. Plus no banana milkshake on the menu?- Fruit selection at breakfast is poor- Only one of the pools is heated so pretty much everyone crammed into one pool, as the rest were too cold to swim in.- Mini bar selection is terrible, no snacks at all and just a few soft drinks - odd.

The good views and excellent service!

The quality of the bathroom towels, some were ripped and seemed not so clean as well

Excellent second time and didn't disappoint, the best hotel in Agadir - true 5 star in facilities and service.

Leaving, also service at beach bar not as high standard as everywhere else.

It was absolutely stunning, the most luxurious place we’ve stayed at. The staff was incredibly kind, the breakfast beautiful and delicious, the beach so clean, it was a dream for us to spend two nights at this hotel. Thank you for everything.

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- grounds and buildings exceptional- great food and drink options- nice pool and beach- excellent kids club- very friendly staff- apart from the first day, plenty of space by pool

- staff not very responsive on occasions. Had to call room service for daughters sofa bed to be made up several times.- don't like digital hotel guide. Not enough information on digital guide.- not enough bar staff helping by pool. One guy doing the pool worked super hard but couldn't service all guests whilst three life guards having a chat and on phones not doing much.- music at every venue at hotel on 5 track loop is sooo boring. Make it 10 or 15 tracks. Had to request pool music switched off as so annoying.- communication not clear eg water in rooms is complimentary and not £3 a bottle (as stated on mini bar menu). Wasn't clear about all options at breakfast eg crepes, boiled eggs etc.

Great location for a family holiday with access to a stunning beach. Great food, facilities and loads for the children to do to feel engaged.

Everything met my exepctations

The breakfast was excellent, a wide choice and the ability to have a takeaway coffee during breakfast serving hours enabled my daughter and I to sit on the beach first thing in a morning and enjoy the calm and beauty together.The adult pool and Jacuzzi were wonderful as are the landscaped gardens.

The rooms are a bit too high tech for us. It took forever to figure out what to press for which light to switch on etc.Also I would have liked a printed copy of the hotel services rather than having to look at a screen.Also the lift music requires a change, it has a tendency to stay in your head all day.

Peaceful resort with beautiful gardens. Staff friendly, attentive and welcoming. Open spaces but still intimate. Great beach area and secluded adults pool.

Housekeeping on a couple of occasions forgot to replenish certain items or came quite late in the day, but nothing that infringed on the stay.

Great hotel up to the expected standards of a Fairmont hotel. Very nice beach with soft sand and beautiful waves. nice pool area. large rooms. The whole setting is chill and relaxing. Professional staff

We got sick after the sushi restaurant which was the most expensive one of the resort. It was tasty and good on spot.. until we all (2 adults and 3 kids) got sick. This kind of things happen in Morocco so we don't hold hard feelings...I did not appreciate the fact that my ALL Accor Gold status benefits were cancelled by the fact that I booked through booking.com (that's what the woman at checking told me). This is weird.

New breakfast location was most attractive - better when not too busy

Good service round the pool but perhaps a casual restaurant near pool for lunch/coffee/drinks would be good.Very much appreciate the fact that there is an adult pool especially when the music is not too loud. Excellent service in all areas.

This is one of the best hotels I have stayed in , in a long time. We were upgraded to a sea view 1st floor beachfront room AND IT WAS SPECTACULAR!. It was just my son and I and we could not have been happier with the staff. Aysha at reception looked after Lucas (12yrs) taking him to the hangout - whilst I used the spa. The team at the Fairmont should be applauded for their care and attention. It is not unrecognised. I also had my hair done in the spa - what a treat! Room service was fantastic and the breakfast sublime. Well done Fairmont! We will thoroughly recommend.

That the only heated pool was so small - but we were out of season really in March. Also that the HangOut for teens closed at 3pm - my son loved it for making connections with kids his own age. When you are a single child holidays can be tough. So this ability to connect is invaluable.

The property is absolutely stunning and so well kept. The room was so comfortable with a gorgeous view, staff were super friendly and accommodating, and the variety of restaurants was excellent. We had the most relaxing stay.

Such a beautiful resort with incredibly attentive staff from the duty manager to the breakfast crew and the concierge (Mouhcine and Youssef). Including the the man (Alal) who transported our luggage. Will definitely return. Thank you Fairmont for a wonderful stay

From start to finish we had the most exceptional stay here. The staff were friendly personable and nothing was ever to much trouble there was a wonderful relaxed vibe around the hotel teamed with 5* service. As for the hotel again, we were delighted. We have stayed in hotels all over the world and this was one of our favourites. Our beachfront room was spacious and beautiful. The spa treatments - absolutely amazing. We will 100% be back. Thank you to all the team for our rejuvenating stay. Savanna and Oli.

Nothing. We can’t think of one thing that wasn’t brilliant.

Breakfast. Restaurants. Large room with see view. Kindness and professionalism of the staff. Beach swimminpool area. Garden. In fact Everything.

Alcool much too expensive. 8-9 euros for a glass of basic wine. Restaurant are also expensive. No half board formula.

terrific views, wonderful design, top notch service. Recommend ocean front room

The architecture is beautiful, the landscaping lush and spacious and highly elegant . It embraced the space, light & location beautifully . The staff were superb- extremely friendly and respectful, warm with children and engaging and kind. Yusef the Concierge was a treasure and a blessing, as were the front of house staff and those in the restaurants. They made the trip feel special and unique. Without the staff the glorious resort wouldn’t feel as special as it did.

I’d struggle to criticise it at all

Food, beds, rooms, pools, staff... everything was amazing.