Arotel Rooms & Suites

Great stay with affordable price.. rooms are clean and neat.. staff are supportive

Only one bathroom available for 5 people

Value for money, Helpful staff

View from balcony but that's fine considering the price point.

Ok property nice big room hot water for shower

Stayed for 7 nights room never cleaned had to ask for clean towel after 4 days had to ask for toilet paper Sheets never changed

they need to improve their services …specially breakfast they cannot accommodate the timings.. We asked them for breakfast at 7am which they denied ...They said they can only get it available after 8am...The services needs to improve a lot.. The staff should get proper training ..They do not know how to welcome the guests ...The basics are lacking in staff. Like whenever they were offering us breakfast we never got water in our table which is the first thing to serve in the hospitality business....They need to improve much on guest relationship/handling.

It is very near to calangute beach [20 min walk]4km away from Baga beachFood restaurents available within 1kmRoom is spacious 1 BHK apartment , very neatly maintained

Breakfast not available

It was near to the calangute and candolim beach.The room was spacious. The staff were helpful.

Room was good for 4 occupancy, pool was fine. No buffet breakfast but good breakfast was served. Staff was good. Location is 10 mins walk from beach.

4 occupancy execustive room should have 2 bathrooms.In monsoon season they could provide some cloth hangers in balcony for people with longer stays. Otehrwise all good.

Cleanliness, supportive staff, location, breakfast,, service.etc.

rooms were spacious and clean. 2 families can easily stay in executive rooms, pretty nice and comfortable rooms

there is no hand wash in dining areathere was only one chef in the kitchen so usual time for room delivery was 2-3 hours for familylocation is slightly away from beach so you must take taxi always variety of breakfast items were less, atleast fresh fruit juice should be available

Staff very welcoming and helpful. Room was clean. The property lacks relaxation area and requires good seating furniture

No comfortable seating area

The property owner and the other hotel staffs were really supportive. The hotel was very much neat and clean.

The hotel position and the ambience.

The staff all is very nice , helpful & providing good serviceThe food is nice , the room very clean & comfortableHe location also close to the main road

It is a good, clean hotel. The rooms are big and nice. Food served is good.

Too far from the beach. You have to take your own vehicle every time. There are very few options in the breakfast buffet.

Bad breakfast. Only two items. Staff was not knowledgeable about anything. Could not even understand meaning of black coffee

Property is good.. Very clean nd big rooms are available @ budget. Go for it.

Basically nothing

We had a really catchy experience from the beginning till the end. I've booked the property for 9 nights, in the end just staid one and thank god. We've arrived after midnight (late flight which i mentioned in the comments for the booking), noone was waiting for us. A guy on the reception didnt speak a word of English, so we waited half an hour while he was finding another 2 guys who speaked exactly 3 words (or pretended to do so). Luckily we had a local friend who we called and she was translating for us. So long story short, the receptionist (or a manager as he claimed to be) said the booking was canceled by me (it wasn't and i called booking.com to confirm it) and he was insisting that I should push the cancelation button in my booking email. After 2 hours (reminding, we came after midnight) of these strange games and me calling the site support, he announced that there are actually free rooms and he'll charge us the same for the stay (and right away tried to overcharge us). We agreed to pay only one night, and seemingly pissed him off with it, but finally at 3am we reached the room. Room is very basic, doesnt match the photos as the rest of the hotel, the a/c wasn't working and all night we were listening to the loud noise of some power generator (or alike). Next day I got a message from the booking that "the hotel unfortunately cant accommodate you" (remember, there were rooms available and we were proposed to extend our stay?) and we gladly moved to another place. I dont know what it all was but my friend goggled the property while i was trying to check in and found other reviews like this one, they just simply never reach the booking.com site as the stays are probably being canceled by the hotel all the time.

Only rooms were big enough.

Worst hotel we could have ever visited. Package included free WIFI, TV and hot water(Basic). None was available during our stay. All silly reasons were given. Had to get hot water from their kitchen on first day(apparently Hot water system was on solar energy and weather was not supportive that time, but that can't be the reason for not providing hot water when you advertise it's all available) and then after complaining for long, provided couple of manual electrical heaters to warm the bath water which generally took 2-3 hours of my morning time. never had to to that in any hotel i visited so far. (They could do with geysers in each bathroom instead to be honest)Kids were really bored as there was no TV or WIFI. Have to apologize to them for such bad hotel!Really bad service for the money we paid. Food was average too. Would never recommend this Hotel to anybody for sure.

Very far and secluded from the main Calangute.I was coming back in the night to the hotel and stray dogs came about chasing me.

We choose the Queen suit. It was very spacious and comfortable. The staffs were polite and happy to help.Car parking was available.

Wifi kept dropping off. It need to be improved.

Breakfast was good, Staff was very cooperative, the Room provided to us was very comfortable. Location is very close to the main street of Calangute.

Everything was good. There is nothing to unlike.