Rivasa Emerald Calangute

Breakfast was good

Hotel and room cleanliness, front deskstaff rquired training, hotel is running out of staff, price paid is not at all worth for this hotel,

Only room but not as per price

Swimming pool is worst, Breakfast is like 1 star hotel , price capability is just 2500 per room per day as per facility,

Booking.com is making fool. After payment you have to pay extra taxes which was horrified experience. Hotel is good food is good staff is good rooms are clean.Book directlyLocation little away from beaches

Room space are well taken care during design.

Food quality is average and limited options, may be further improved

Very frustrating. Far from the beach.

Very poor hotel. Overrated. Overpriced. Not cleaned at all. No water for next day stay, if required it will need to buy. No toiletries given.

Green Sorroundings

Rooms and breakfast and Services

I always stay at rivasa as it's clean neat and in a silent location.

As of now no complaints

Disappointing

Bathroom and room service and restaurant is so bad

Food was really bad. There was no service atleast. Reception person was clueless on what to do. No support at all. Even a request for Coffee was rejected as there was no milk in hotel.Hotel will charge you 9k but will not provide you service. Plssssssssss dont stay in this hotel

Literary nothing in this trip , it was worst experience

if you want any room service help for any issue , then you have to keep reminding them always then only you will get service but it's to late. I have booked 5 rooms for 3 days , whole 3 days no television working of all 5 rooms , fridge of some rooms were not working. Literary you have to remind them for each n every minor things also. Even if you require soap Towels you have to keep reminding them , then after 2-3 hours you will get that. Most of room aminities will be not in working conditions. And if you tell the staff they will say it's not our job tell at reception. When they will instruct them only they will do. Food taste is exceptionally worst and if you complian they will still make you pay and will give reason that our chef is new we will improve. I have booked lunch for 11 people's the taste was so worst that we left the food as it is and went outside for lunch. They will not accept their bad quality food. Lterally we cancel our next 2 days food orders with them. For location they have mentioned 8 min from beach. By vehicle And if go by walking you will require 30-40 to walk that distance from hotel to beach. In Lots of areas they really need improvement With my this trip experience i will literally not refer this to anyone.

Breakfast was Ok. Menu was repeated.

Should have facility of in house lunch and dinner.

Excellent stay , Very neat and well maintained property .

Tv channel sports pack was not included _ especially during IPL season

The rooms were clean, very comfortable, and the staff was amazing

The location of the hotel

The room was not clean ( found some used c****ms in the drawers, which were supposed to be cleared by the cleaning folks) , tissue paper was not available, cutlery was not available at request

Clean rooms.

At the time of booking, breakfast was supposed to offer.But at the time of check in the denied.

Hotel is clean and fresh and friendly staffs

It's far from Beach location. Cost wise it's very costly and no breakfast included also they charged 400₹ per hour for early check-in

Everything at the property was awesome, the rooms were Super Clean, the staff was decent, the car parking space was available, the Swimming Pool was great. Over all a joyful stay it was......!

Its was all good.ComfortRelaxNic environment in reception

Rooftop was under construction.

Swimming pool..parking facilities...overall decoration was eye smoothing ?

Staff behavior, Cleanliness were Fantastic ?we are do happy to stay.

Only infrastructure is good

The rooms lock not working properly and the fridge is not working. After complaining he shifted to another room. The rooms are not ready for guest even in pre-booking. In emergency there is no vehicle for hospital, that is horrible for any 4 star rating hotel.