Hotel Khamsum

I had a clean, beautiful room with a private balcony and great view. The staff were wonderfully accommodating. They arranged my taxis and driver and answered many questions. I’ve seldom got such value for the price.

Nice place on the edge of Paro, but within walking distance to all the souvenir shops. The food served in the restaurant was very nice as well. It is around a 5 min drive to the airport and they provide a packed breakfast if you need to check out early (most flights leave Paro in the morning). Happily recommend this place to anyone visiting Paro.

Had a great stay at Khamsum! The staff was super helpful and went out of their way to make my trip comfortable. The location is perfect—right on the main road and close to restaurants and shops. They kindly packed me breakfast when I left early for the Tiger’s Nest hike and even helped me book a relaxing massage afterward. Totally recommended for anyone visiting the area!

Bhutan has a good king, friendly people and it shows in the service wherever you go. Khamsum staff did a great job to provide me with a nice room, timely room service and breakfast. Sonam at the front desk is a good example for service excellence. Thank you Khamsum team and look forward to a future visit at your location

Cannot think of anything I didn't like.

Lovely hotel close to everything in Paro. The front desk staff were amazingly friendly. The room was spacious, nice hot shower, breakfast was good, wifi was adequate. Enough plug points accommodating both US/EU plugs. They took INR as well.

Location is great as it is in the city center. Staff are friendly and helpful, they do the best to assist their guests.

Delightful and helpful staff. Clean, good sized and comfortable rooms. A short maybe 300 metre walk to the main strip.

They couldn’t provide ice for our drinks for our room, or chilled wine for our first night - they chilled wine for us for the second night though, food could be improved on, it’s vegetarian too which we didn’t realise.

No.1 The staff without exception were wonderful special mention to Choezang Lhamo and Yeshi Lhamo they go beyond service excellence. The location is excellent in the centre of Paro.

Everything was 100%

Great location in the Main Street of Paro and at a walking distance from all the restaurants and shops. All the furniture was wooden and made it look cozy. Bathroom was good and had plenty of hot water.

1. The bed: the matress was hard like a stone. One of the worst beds I ever slept on. I really don’t understand who choose such a hard matress 2. Breakfast: extremely basic

10 out of 10. Staffs were super nice ,they also help u to organize tour and guides . Breakfast was good ! Highly recommended.

Incredible view from our mountain-view room (room 401). Excellent location in the town, away from the noise of the city centre. Cordial staffs. Nice buffet breakfast. Great value for the money.

Lighting in the middle of the room (room 401) can be improved.

The staff was warm, spoke excellent English. They repeatedly asked if they could help me in any way. The room was very clean. There was plenty of hot water and the shower was great. The bed was comfortable. It was quiet. It was an easy walk to nearby restaurants. I’m an eighty-year-old woman and I felt safe walking to the restaurant alone at night.

It’s across the street from an auto repair business so the view is not relaxing.

Center location in Paro. Close to taxi stand and walking distance to Rstaurants and shops.

Perfect location

Average services, limited food choices, the whole place had a strange smell and looked run down

Location

Price is not worthy comparing to the facility. Additionally their booking system is glitched. It was showing $22 while I booked it charged $31.

Really lovely hotel with a ftiendly staff. I liked the decor of the room, it had a feeling of a very comfortable mountain chalet. We also had a view to the river and we could hear it at night through open windows, which was great. The food was very good and the staff very accommodating. Would stay again

Even though a construction site is located right across, the noise control is unexpectedly well. At times I am greeted with smiles upon entering the premise.

Apparently more supervision in staff management is needed. I understand it may be a norm to hire some apprentices in delivering some of the services, for better or worse they need more on-the-job training and monitoring to keep up with the service expectation associated with a three-star accommodation, as illustrated below.The existence of spider web in the room puts the cleanliness into question.In the bathroom they may consider to install a shower curtain.On the night before my departure I asked for a pre-packed breakfast as I have an early flight out. Apparently the communication was lost. No such package could be located by the receptionist upon checking out.They may also learn not to disclose guest's personal particulars to a third party without consent.

Perfect location and staff

Therre was nothing to complain but more basic than other Bhuthan Hotels

Centrally located in the market with many restaurants and shops nearby.

The interior decoration was wonderful. It was comfortable and despite construction nearby it was very peaceful and we rested very well here. The staff and services were amazing and the location fantastic. I highly recommend especially their driver - he was the best!