LE CASTEL D'ALTI

Great bed, great balcony and great location right in the center of town, very close to the chairlift and lots of great choices of restaurants. The main patio was perfect for hanging out people watching and drinks.

The front desk was only available in the morning and we were not able to reach them by phone. They did help me with a request for another sheet but with lots of back and forth. The remodel made an historic building feel more like a motel. It was very commercial.

Very good location, good amenities, very good rooms. Best value for the money you could expect. Great SPA. Sauna and pool are amazing. The installations are new, clean and comfortable. Beds are great, shower too. Everything is brand new and comfortable.

SPA area could be cleaner, especially the pool walls. The wooden sauna door doesn't work well.

PERFECT LOCATION, RIGHT DOWNTOWN. EASY ACCESS TO ALMOST EVERYTHING, RESTAURANT, SKI , ETC. JUST ONE NIGHT SPENT, NO MANY OTHER COMMENTS TO MAKE.

COMING BY CAR IT WOULD BE GOOD TO HAVE AVAILABLE ONLINE MORE INFORMATION ABOUT THE CAR PARKING. MOST OF THE CAR PARKING PLACES ARE FOR SMALL CARS.

All staff were nice and friendly which made our stay even more comfortable. Rooms are spacious and bathroom good and functional. Delicious breakfast (not included in your booking) and nice spa facilities (my friend had a massage and LOVED it).Location is amazing

Be aware parking is difficult as hôtel is right in the city centre so it is good to reserve a space in the underground car park below the hotel (not included in the reservation and comes with limitation in car height for some space)

Location. Staff.

Getting initial access into hotel parking not at all clear. Hotel needs to place castle d'alti car park notice/sign on the gate so visitors know where to aim for.

Great location. Clean and comfortable. Good and inexpensive parking. Electric kettle in room for coffee, tea.

Zero

Excellent location, very clean, good facilities

Receptionist on arrival very unpleasant. Not the right image for a hotel.of this standard , certainly not dressed appropriately. Extremely rude both on the phone and to us.

Breakfast was ok, we have better though in an Ibis Budget!!! However the evening meal was superb!!!

The rooms were not sound proof. We could hear the room above very clearly plus the pool generator was noisy

Location was great and parking underground is ideal

The breakfast was poor and although adjoining the hotel seems to be a separate business - not ideal

Location, facilities and cleanliness. The place was spotless and well run. Loved it.good parking.

*Location in central Luchon on main downtown street near lots of bars and restaurants *Very nice large clean and recently renovated rooms*Comfortable bed with lots of extra pillows available in the closet*Surprisingly quiet even being on main Luchon thouroughfare*Underground parking with direct room floor access via elevator is available for I believe 10 euros a night for cars, but was free for motorcycles (me)*Helpful and friendly staff

*13 euros per person for breakfast was not worth it for me personally*No electrical or USB outlets on either side of bed, only light switches*Elevators are oddly slow, takes a while to open door once floor is reached

Excellent room and location. Great parking facility, very secure and easily accessible. Lady on reception was lovely and very helpful with any requests.

Delicious breakfast, fantastic location, excellent facilities. Staff very friendly and helpful.

WiFi internet was rather slow.

In the centre! They have a car parking in the garage and the rooms are nice too. Staff very helpful and friendly.

The room was clean and spacious and very comfortable. It was great to have pool and gym facilities. Breakfast was excellent and worth paying extra for. Parking was very good and secure - great for motorbikes. All in all a fantastic hotel. We will be back

Rooms were clean and typically French in that it was simply furnished and decorated but functional and comfortable. The courtyard is a nice place for supper and booking is advised as it’s on the Main Street in a busy town. The evening meal was very nice, breakfast was disappointing. There is underground parking which I wouldn’t fancy attempting to get in/out of in a large vehicle like a RR, the turns to get down/up are nearly 90 degrees and the width isn’t ample. Anything approaching normal size will be fine and perfect for motorcycles. Clean and secure.

Breakfast was disappointing. I’ve never understood why some establishments in France provide factory produced pastries for breakfast and not freshly made. Freshly baked pastries in the morning are quintessentially French, please make it an offence to offer anything less.

Location, restaurante and the bed.

The bathroom had a very bad smell from the shower drain.

Very nice, comfortable hotel in a great location. Great bike storage. We didn't eat there, so can't comment on the food. Staff was friendly and helpful.

Great location, very friendly staff and very clean and refurbished hotel. Breakfast was the best I’ve had in any of the Luchon hotels! Great value considering its location and quality.

Locker storage for skis was not individual but a collective room - very minor point.

Location - clean - spacious - nice confort gym and pool area. Walking distance from the cable car to the ski resort - car parking space and access.

Reception was not manned all the time and had to call a mobile number and wait before seen someone