Villa La Estancia Beach Resort & Spa Riviera Nayarit

The bed was hard and uncomfortable. The restaurant hostess was always unfriendly. The other staff was very nice.

The beds.

the room was a 3 star room - not a 4.5 star - old and mildew smell

Great Hotel

That I was traveling with my two sons and they charged me extra for one of my sons

Clean, shallow beach, perfect for kids. A lot of iguanas to entertain the guests, they are like green furless cats. A lot of amenities at the property, well stocked gym, great food, excellent staff.

It seems that pool area could benefit from a little more umbrellas.

Breakfast buffet food was fine, not excellent. However service and staff were fabulous Location was wonderful with a view of the grounds and the beach

Found the WiFi lacking

great patio

no internet or connection between rooms

It was a beautiful property.

The time share/vacation package people were very high pressure and took double the time they said it would. It ruined our stay. We would not return to this resort because of the interaction with them.

I like the room, the pool, breakfast at La Casona, nice dinner at the italian restaurant, the staff was very nice.

Breakfast was excellent. The service was wonderful and friendly. However, you may be disappointed if you expect your typical American breakfast. This is Mexico after all. You have three places to have breakfast; the two restaurants offer a varied buffet while the small 'market' outside provides somewhat of a continental breakfast.

One one in our group of seven complained about anything. Well, the kids wanted more sun. Go figure.

The breakfast buffet was excellent each morning and the staff everywhere was very friendly and helpful. The room was large and very clean. Cleaning staff did a great job each day!

Having to wait in a line each day for a dinner reservation is ridiculous and took away from our experience. The lack of ability for kids to "play" in the pool was over the top.

It was quiet, the sister resort next door was busier. Perfect for us. Grandchildren went there for kids club and loved every minute of it. Staff were very friendly and very hapoy.

Loved everything. Going back in November.

Staff was extremely friendly and helpful. Pool was nice and property was very clean.

Beach was not very swimmable and dinner menus were repetitious.

The rooms were nice and the beds were comfortable

The food was not great and very very overpriced. We left the property to eat and had amazing food elsewhere.. very disappointed in the food

Clean, friendly, helpful, everything as good or better than expected. Great deli/convenience store with ATM that gets you pesos. Great selection of restaurants. Quick room service & great food!

Pool closed at 8:00. Could stay open a little longer. Not much to do on property for night life & quite a hike to downtown.

Wonderful pool and green areas.

The service in the restaurant casona is not good. The staff is friendly, but needs some training. We waited 30mins to get drinks and more than an hour to get our food even though the restaurant was only half full. They were serving the guests over the table and not going to each guest to bring the food and drinks ...

Great location at the end of the hotel strip in NV. Quiet and good beach access for children.

One bedroom suites have shared balconies hence no privacy! The in-house steak restaurant serves low quality, non-steak house cuts for all inclusive. Premium steaks are charged extra for 100-150 CAD per steak!Overall the food is good but not great. Plastic cups and container for room service is unacceptable.

The breakfast was delicious. It was great it was offered through the morning so we did not have to worry about having to get up too early.

One of my rooms was not ready when we arrived, the information the hotel had was incorrect about my reservation. They kept trying to charge me for breakfast. Room service had extra charges that did not make sense to me, plus they charged me for tips. I wish I would have known before and o wouldHave not been giving tips left and right. They messed up my order once and the quality of the of the food the second and third day was not where close to the first day. The televisor in my room was smaller than the one in the other room. The other room had a nice mirror that my bedroom did not have.

great service. great staff at the pool and beach. Very clean.

We had some problems with the AC in the master bedroom.

Great place, great service and great staff at the pool, beach and restaurants. Very clean

we had some problems with the AC in the master bedroom.

one of the best beaches, clean sand and warm water, lovely staff

not enough guidance to activities,out of date tv, spotty internet, sales presentation was longer than promised