Samba Vallarta All Inclusive

Everything. This was our 3rd visit to this hotel. In particular, the staff (some who are now going on 20years with this hotel) are amazing! We think of them as family. They work so hard and are very accommodating. The Location to the beach is great!

No, we LIKE everything...the beach and pools are very close to the rooms.

Staff are exceptional. Friendly, helpful at all times.

The food was mediocre at best.

The beach was the best part and ther masseuse luis Miguel amazing Lorenza breakfast wa the only food I enjoy and loved she makes the best eggs and quesadillas

rooms are musty had to air about 1hr with AC on blast half a can of lemon Lysol spray bathroom/bedroom have mold that looks repainted the all inclusive not worth it selection are very limited & of poor quality,the food not good/cold/salty at time no flavo

Great happy staff. All inclusive with 60% good food and 40% great food. The wait for cab less than 3 min. Great central location. Plenty of hot water. Free bottle water every day. Beautiful grounds and pool. Great beach location.

Reservations for exclusive dining hard to make.

It's a pretty average hotel, there is nothing to like about

No varieties in Food, very small hotel,the amount they charged per night is not average so the expectations should be there.

Nothing. It was dirty, it smelled foul we told them of bugs in the room and flies in the coffee pot.

Below our expectations since we arrived before check in. Once we checked in nothing we could do to change our reservation or get a refund. Not what we expected from an all inclusive resort, food and drink weren¿t available when we needed it.

The beach is nice and the staff is nice. Everything else is not acceptable. No updates on anything. AC is old and the vents are moldy. The showers and bath have layers of caulking built up over the years and the grout is 40 years old. DO not stay her

The pictures are SO SO misleading on the website and on other listings. This place was built around 1991 and I do not think they have put one bit of money into any type of remodel. We had to move out of our 2 rooms to better rooms after the first night.

The location is good, the beach is really nice.

Really old hotel, the room smell really bad, everything is old. horrible food the worst food I ever taste. Zero entertainment, nothing to do at the hotel. I would not came back to this hotel ever.

The only good thing was the location and the fact that it was beachfront. The beach is nice, but that has nothing to do with the resort.

The resort is quite rundown, several areas are closed down or red-taped off. The food was mediocre at best. Overall the service is terrible. Roughly half of the staff were very rude and unhelpful, I lost count of how many times I was ignored or turned away. They are understaffed so there’s a line up for everything, and as a result the resort is a mess throughout the day. Housecleaning only came about half the days, and refused to change dirty sheets until after we checked out. There is also next to nothing to do during except sit at the pool or beach, good luck keeping your kids entertained. There’s also an infestation of hornets at the beach that they do nothing about. No one cleans up the dirty cups that people leave behind and it draws in all the bugs, by later in the day the chair area is almost uninhabitable.

The location was great, right on the beach with showers and washrooms nearby. The cleaning crew for the rooms and corridors did a good job.

Honestly, when I read previous reviews about the aviary situation, I thought they meant there were a few birds occasionally flying around. The reality is the Samba management has thoroughly failed to deal with the unsanitary environment caused by large flocks of birds landing the roofs, snack bar, and restaurants of the resort, eating off plates that were left unattended and pooping everywhere. In Canada, the resort will fail food safety inspection. The buffet was mediocre at best. The snack bar food was really not good, especially when it’s left out for hours in a bird infested area.

A lot of noise construction next door. Really bad odors from the source or alcantarilla. Bad customer service.

The staff was friendly, and being beachfront is nice. The beds by the pool facing the beach were nice for relaxing duing the day or evening.

The facility is very dated. The pool was so cloudy we both were too concerned for our saftey and health to swim in it. They advertise multipel pools but its really just 1 pool with walkways across it that I guess they use that to call them seperate pools. The food was underwhelming, and if you stay for only 1 night, you only get two meals (dinner and breakfast) since you check in after lunch ends. The hours of the bars are staggered so despite having multipel bars, often only 1 or 2 are open, causing long lines. For $250 USD for 1 night, and in off season, we expected a lot more. We would not return. Waste of money.

Very comfy and staff is very friendly

Pool is little bit dirty

The food was excellent. And the staff were very kind

There was a lot of birds living on the tile roof and they would poop in the pool everyday

The customer service was great. The food was very good.

This is an old hotel. My room specifically had a bad humid smell. The worst part was it was on the bedding specifically the pillow. I had brought Fabreeze, but even that did not help. Quite honestly, the good food and customer service made up for it.

The pool is big and nice no complaints..

On my second day the housekeeper lady took $200 dollars out my wallet. We filed a report and nothing happened they clearly didn’t care all they said was it was our fault for forgetting to put away our wallet. If you plan on staying here just make sure not to forget any valuables while you are out.. Another reason why I wouldn’t recommend this resort is the food, It’s all bad especially the Italian restaurant. It’s a very old and outdated hotel, it definitely needs a good renovation, My bathroom had a huge flood due to my shower head dripping and splashing out the tub while we were out in the pool.

We had a wonderful stay. The beds were comfortable; the resort and rooms were clean. We were always able to find something to eat; however that would be the only negative. Sometimes the bread wasn’t fresh, there weren’t always vegetarian options, and the fresh pizza or other popular dishes ran out quickly and weren’t restocked. We also found the activities coordinator Pancho to be disrespectful and rude, he often made jokes that were making fun of guests and had activities where he changed the rules midway as to who would win. The other activity staff were great.

Pros: Waiters, bartenders, housekeeping staff were all amazing.Nice small resort with a laid back vibeA la carte restaurants were good and easy to book We were usually able to get a chair by the beach or pool Good location for walking Beautiful beach

We arrived to a not so great room, facing the parking lot and a fence. The noise from the Riu was loud.The balcony had a couple of old cafeteria chairs and you had to crawl over the bed to access it (not that you'd want to anyway)The room smelled like mold and mildew. And of course sewer.Finally after day four, we were moved to a pool view, beautiful room. It was great.The front desk staff were hard to deal with. They did not want to move us out of the bad room, and they treated us poorly when we insisted. We weren't the only ones complaining about rooms. It seemed like every time I went to the desk, someone else was also getting the run around. Management should advertise those rooms as third rate, and avoid all the hassle. Or bring them up to an acceptable level.

The food was great and the staff was very friendly

The bed is a little uncomfortable

The very friendly staff and extremely comfortable beds

Quite in need of some updates around the property. Food in buffet was mediocre. Specialty restaurants ok. Value for your money adequate