Fairfield by Marriott Cebu Mandaue City

After traveling across the islands for two weeks, this hotel was paradise. Modern technology, clean bathrooms with amazing waterfall showers and hot water, comfortable beds, plenty of chargers, buffet dinner, and buffet breakfast. It had every amenity that I’m used to in US hotels.

Nothing. Everything was fabulous

The Restaurant is likely the best hotel restaurant in the City. The food was excellent and the staff friendly and attentive. The Seda Hotels restaurant for comparison is terrible and the food there inedible despite costing even more than the Marriott.

Despite being arguably the best hotel in Metro Cebu, the property is marred by strange design choices and rapid wear. Common areas lack basic necessities like trash cans, and the gym is particularly disappointing—the flooring is peeling and the rusted weight racks are damaging the room.The lobby has a vast, empty common area that feels unfinished, while the outdoor seating is made of cheap, degrading materials with no protection from the sun. The saving grace is the restaurant, the highlight of the stay with excellent quality food and terrific service.

Great place

That I didn’t stay there my whole trip lol. Unfortunately I stayed at a crappy clockwork orange resort down the road before coming here. I ended up walking out of my reservation with the other place to come here.

Friendly Front desk and restaurant staff. The rooms were modern and comfortable.

The cleaning of the room was very poor, not worth the name "By Marriott". The glasses in the bathroom were not cleaned daily, they didnt refill the complimentary water, not even after I made a reminder to the front desk. We still found hair everywhere after cleaning. Often they removed a used towel but didn't give us a new one.The breakfast is too simple for an international hotel, not much of Western dishes and most food is served cold. The A La Carte menu for dinner is very short. Two days in a row I ordered fried chicken and the preparation was totally different. Most wines on their menu are out of stock and if they have, it is just one bottle, the next day no more. Same with some dishes on the menu...out of stock. They said Room service is only available if they have enough staff, otherwise not. Huh??

The room was clean and soft bed, fluffy pillows and large windows.

The breakfast buffet was ok. Pandesal was dry and hard. The pineapples were sour and hard.

Staff went above and beyond in ensuring we have a wonderful stay. Very friendly service upon arrival and even set up beautiful towel art on the bed and a little cake for our anniversary. Room was very modern and clean, abit small but expected in Cebu. Location was a little out of the way, there was not much within walking distance but very easy to order a Grab at the front. Breakfast was good with a range of filipino and western dishes.

The aircon had a strange smell each time it was turned on, not sure why. Gym is very small with a not very wide range of equipment.

Place is clean, beds are comfortable, shower pressure was wonderful, pool was a pleasant surprise and breakfast buffet was good. My only complaint is that the internet was slow and TV wasn’t working (not playing anything) mid day because of connectivity.

Good location. Modern hotel and very friendly staff.

Signing the breakfast check, when it was included in the rate. I noticed many other guests were also confused about it during their breakfast.

The staff were incredibly friendly, particularly when we made additional requests.We were tired when we reached the hotel and so it was incredibly convenient that they have a lovely restaurant on site. The restaurant caters for the international traveller, so it doesn't serve authentic Filipino food - if that's what you're looking for.

Clean,comfortable and predictable. Excellent staff.

The division between the bathroom and bedroom.

We had a wonderful stay. Its very clean,modern and new! Room was very spacious and well kept. Staff were all extremely helpful and friendly. Breakfast was amazing. Nice location and the convenience of having a bank within the hotel compound was a big plus, especially for us international travellers.

New hotel with nice staff

Small rooms and bad sound insulation

Nice staff

Small rooms and bad sound insulation

Theres a lot of selection. Loved the brewed coffee. Liked the image of Senior Sto Nino in the front of the property during our stay as well as the music for Pit Senyor would be back to stay on our future visit.

The room

This hotel is okay except for the food, 2 days straight as hotel failed to deliver quality food preparation. Food preparation is cold unless they call it directly for you that is called off the buffet you need to learn how to deliver quality hot food dinner food is also cold.What type of room standard that's it a little bit of a small side. This All right does not be standard so I'm used to in the US again constant cold food

Great facilities and good food. I liked the pool as I had a few hours to spend before a flight. The staff were all friendly and helpful.

It was new and clean and the staff was very accomodating

The surrounding place was crowded and shops were far away

Great place to stay at Cebu city, everything is new, nicely decorated and service is great ?

The bed and shower were perfect. Room was very clean. The a la carte menu was fine.

For what you pay, it's not worth it. The breakfast buffet and christmas buffet were of low quality. A lot of food was cold or not tasty. We have been to similar hotels in Cebu and there the price is lower and the food much better. We were very dissapointed, the price is to high for what you get. Also the sliding door didn't close completely so you are using the toilet in the same room as your partner.

We chose the Marriott as it was the best hotel we could find that was also close to the airport. Our room was nice, very new, clean and fresh and the bed super comfortable. But we don't understand why there is no door to the toilet?? Even for a married couple it is weird to do your toilet business in a spot that is not closed off from the rest of the room. The breakfast buffet was very good for Philippine standards. And the staff kindly signed us up to their membership program so we instantly saved on our buffet dinner.

The area around the hotel is commercial/semi-industrial and there are no local restaurants nearby. But still good if you arrive late or have an early flight.