Hersonissos Palace

Clean and spacious apartment Good locationQuite a variety of food in the restaurant

Very Clean , prime location 10 minutes walk from city center , private bar at the beach front , the team was welcoming & available for every question & so nice , fresh food , I will return for sure :)

Nothing bad to say

The staff is very wonderful and helpful without exception

Path room: only few taping products , mattresses and pillows not comfortable enough, more food choices- halal , in general big thanks for all friendly hotel staff

Location

Beds not comfy and food repeated a lot

Nice and clean pool area. Friendly staff. Great location for the beach. .

The room was noisy, particularly in the mornings when the laundry trucks arrived and the rooftop M&E kicked off (we were on the top floor). Woken every day at 6 was not pleasant. Room design was weird with four poster construction blocking the TV. Cat mess not cleared up on the lawns. Food on occasion was Luke warm.

Cosy room, everything seem new and clean.

Was really low activities list, poor region, really small territory.

Good choice of breakfast, excellent location.

A little noisy early in the morning, (refuse lorry and road sweeper).

Excellent stay, great location and staff were helpful

Dressing table with mirror and PowerPoints would be the only suggestion to improve room however wasn’t a major issue

the room sizethe shower in the room

it is definitely not a five star hotel, if it was in italy probably a 3-star hotelthe building is old and there is no air conditioning inside, they just renovated the rooms but we had an old building in front of the terrace, not a real sea side view as they sell it we got the all inclusive and food was terrible, we ate out at restaurants…breakfast was terriblethe drinks included (obviously the most basic ones, no negroni, americano etc..) were terrible toothe guy at the bar in the swimming pool full of rage and stupid jokes when you asked somethingin the swimming pool there wasn’t a shower before dive in…unbelievable

ParkingLocation

This hotel is definitely not a 5 star hotel. For me it's such a weak 4 star. It reminds me of such Egyptian hotels. Old equipment, big noise. Uncomfortable beds, which were moving and banging on the walls ( even without night exercise :-) ) and from the surrounding rooms it was disturbing at night. Not a very large selection of food and average quality of drinks.

The location it was close to the night life

The hotel was not like the photos. I do not understand how this hotel is 5 starts, it should be 3 MAXIMUM. The hotel reeked with a gas smell especially the elevators. Our AC in the room did not work at all, we would put it on 18° and the room would still be hot even when the balcony door was closed which it always was. The rooms were dirty the hotel was very old and dirty. We did not like our stay and do not recommend, it definitely needs a big renovation. Also it’s an ‘all inclusive’ hotel but water is not included? Does not make sense.

Great location, good sized rooms, clean.All inclusive good standard well worth the money

sea view room didn’t face sea

Overall service is excellent. My number is spacious and comfortable, the sea is close, restaurant offers good food every day and bars offer lots of drinks. Price is moderate for the service.

In my shower something was not 100% right and a pool of water left in the center of shower room despite I used to close the partition thoroughly. Internet was not very fast and connection used to break from time to Timor.

The room along with the bathroom were great. Simple decor, comfortable bed, clean, decent size bathroom and nice walk in shower. Chairs on the balcony were comfortable too.

Common areas (restaurant, reception, corridors) are outdated - definitely need refurbishment. Certainly not a 5* hotel. Small pool, not enough sunbeds (people were reserving sunbeds from early morning; I go for holidays to relax not to set alarm to find a spot to sit). Food average. Beach close to the hotel average. Lots of old buildings around, not a great surroundings. Except from the port nearby with lots of bars, restaurants. If I didn’t rent a car to drive around the island I wouldn’t be satisfied with the area at all.

Good location. Enjoyed the buffet themed nights. Two large swimming pools. Value for money paid.

Hotel not soundproof. Cocktails not great, barman by first pool not friendly.

Nice modern clean room, always very clean and the staff are very friendly and helpful. The food was varied and never disappointed by the selection on offer.

It advertised free car parking however the hotel did not have its own car park on arrival and it was street parking. One of the reasons I had booked this hotel was the parking. With that being said I did not struggle once to park nearby.

The location was perfect and the distance to the beach ⛱️ was excellent

The furniture and the provided toiletries was not up to the the standard of five stars hotel

The room was comfortable and nice

The staff was very rude and not willing to assist at all.The food was not so good, we ate out most of the time.The building is old and fascilities old. You have to be prepaired to pay 10-12 € on the beach every day for 2 people.

Very old looking hotel. 3 stars at best.

Left immediately after checking in and seeing the hotel pools, room and the communal areas. I would never recommend staying here. This is not a 5 star hotel. 3 stars at best. The property is extremely dated and they purposely do not show the genuine photos of the lounge areas. The only place that has been decorated in the hotel are the rooms. Receptionist advised they would refund and then later retracted saying this so I would not trust a word they say.

Location was good, most of the staff were very nice and helpful, lunch and evening meals were good.

It's definitely not a 5 star hotel, more like a 3 star. A la carte was a burger at the beach bar, extra charge for sunbeds at beach bar, no entertainment, only the pool bar open in the evenings at the hotel, no nice lobby bar or something youd expect for a 5 star.. Rooms were nice but hotel generally is tired.