Stella Village Seaside Hotel

We stayed here in early October as a family of four and overall had a great time. The highlight of the hotel is its impressive water park, featuring multiple slides suitable for all ages and adventure levels, supervised by attentive lifeguards who ensure guest safety. There are also several food stands offering fast food, ice cream, and drinks. The only thing we felt was missing was a lazy river.The hotel’s beach was also very nice — sandy, calm, and well-protected thanks to the sea wallsThe food was generally good and tasty, and the restaurant staff were kind and attentive. It’s just a pity that quality coffee wasn’t available. The hotel staff overall were very friendly and helpful.

A couple of minor downsides: the room cleaning could have been more thorough, and since we visited in early October, the water in the pools and water park was quite cold as it isn’t heated. It would be great if the hotel considered heating the water during the shoulder seasons.The coffee

Entertainment team was exceptional!!!! Wonderful kids zone, my child really enjoyed it.Mini disco for kids and shows for all family, was really very nice.Very nice and friendly stuff.

Breakfasts could be better.

Great staff, excellent service, doing everything they can to fulfil guests needs. Rooms are comfortable but lacking storage places . Good variety of the food, great shows at night. Also, beautiful beaches. The water park is definitely amazing and can fit all ages

Pools at the Stella village are small and old and quite disappointing. Stella palace is nearby and has wonderful pools but you can’t use them as a Village guest.

Great location, 20 min drive from Heraklion airport, Across the road from the beach.Very nice 2 stories accommodating, with a little garden balcony or a second floor balcony.Beautiful garden and beach view.A great deal of our wonderful experience belongs to the amazing stuff of Stella village.

Nothing not to like

The staff is amazing, everyone is smiling and helpful.Good summer vibesWater land is wonderful.Ice cream, snacks, drinks, are around the water land for free.

The rooms are not soundproof

Location, near the beach, the kids area it's very nice, the garden very beautiful and well mentained, the food option and the hole personal it was great, the entertainment and the fact that in every night they planned different kind of shows ( dancing, magic , pool party, night movies - for the kids it was fantastic). The beach is also clear and with soft sand , water very good at end of August. I cannot complain on something about the resort ..just a few little things that needs some improvements.

Not too much to say and they are not related to the resort to be honest..The resort it's dedicated to the families in general , and there are alot of English people , French etc that are coming with their kids and they leave them sometimes without watching over them. This means that the kids are doing alot of things that are not ok..of course this is due to the parents, and education that they receive, but it would have been good to have someone to look over them and be careful.Other thing it's also not related to the hotel but i ll leave the comment for the visibility, be aware that the transportation infrastructure in Crete it's very bad. If you don't rent a car, the taxis are overpriced ( I think it s like a shark mafia in the entire island like Bolt and so on, for 5 km they want between 25 - 30 euro one ride!!! This is crazy! ) . The buses are also very bad, they don't come or if they will do it, you will not know where are they going) If you don't come prepared with cash, all the ATM are taking 10% commission for one transaction - also very bad from my opinion and would be good for everyone to know this in advance.

very clean big and nice.

the water at the water park is freezing. also at the pools. there were only two pools with normal temperature of the water. the kids could enter to the freezing water.

The food was good and staff are friendly. The hotel transportation for minivan car from the hotel to the airport is 70€ instead of 55€.

The hotel entrance doesn’t look like a hotel entrance, the pools are small, suitable for kids but not adults. They always a sewage smell in the room bathroom and the rooms are not clean.

The water park is great, no lines. Good in the water park was good.Room was new and renovated.

We were in a remote room, which required a long walk to anywhere(water park/restaurants). While in reception they told us that a club car will be available every time we'll need it, it was never available (we even booked a night before our departure a club car in advanced and it just didn't arrive, although they kept telling us "he is on is way").Food in the restaurants was just ok.The floor in the room wasn't clean after cleaning the room.There is no noise cancellation in the room, you hear all people walking and talking outside.

A big shout-out to the staff of the hotel:Reception desk, bartenders, housekeeping, and restaurant staff were simply amazing!!!Special thanks to Stella, Lika, Lucio, Laura, Nikos, Kostas the driver, Lidita, Sami and all the crew!You are the best!This is our second time in the hotel and we will definitely come back next year

Nothing that I can think of (and I'm quite picky)

The facility is really nice and well maintained, with beautiful greenery that creates a pleasant atmosphere. There are activities for the kids throughout the day, which was a big plus for our family. We also enjoyed the many swimming pool options and the aquapark — there was plenty to keep everyone entertained.The quality of the food was average to good — some meals were enjoyable, while others were just okay. One of the highlights was the nearby beachfront restaurants just outside the resort, which were within walking distance and offered a nice change of scenery and food options.

On the downside, the large number of plants attracted insects and mosquitoes, which bothered the kids. The rooms were also not as clean as we had expected and could use more attention from housekeeping. Additionally, the beach was a bit disappointing — the water wasn’t very clear, and we would have appreciated having a snack and drink bar nearby for added convenience.

The staff was always very helpful, everyone was very nice and tried their best to solve any problems we had. The waterpark was marvelous with so many slides for different ages and the app with all of the activities is so convenient.There was always something to do with kids - kids club/darts/football etc, never bored.

I felt like food options were a bit limited, especially at the breakfast. As well as the hours of the breakfast for late sleepers are a bit too early, and if you're late you have only fast food at the waterpark. Good coffee only on extra. The hotel is located in a village, not much to explore/shop around it.

ALL staff is very helpful, nice and welcoming.Plenty of things to doPlenty of parkingWater park is the bombCamille from guest relations was great. Helped me to arrange a surprise birthday to my wife. All went as planned and more. Had a great stay.

Food is good, not excellent.

- amazing cocktails (best we had in an all inclusive resort)- nice staff (even treated baby to a plushy when we left and also gave us a complimentary soap box)- clean- comfortable beds- sunbeds available almost always - Mediterra bar was beautiful - they have boxes for dropping empty galsses all over the resort which is great

- food was extremely repetitive with very few seafood meals which comes as a surprise for a resort in Greece - the beach is small and the water has algae. Not at all the image people have when thinking of Greece- no beach bar- the walk to the resort from the bus station is a nightmare so if you are not renting a car, be ready to be isolated for your stay with just a couple stores and lousy beaches. Or take a taxi for around 50 euros one way...- asking for reservation to have dinner in the Mediterra restaurant despite it also being a buffet (only difference is being served cocktails...which wouldn't be hard to do in the other restaurant as well)- entertainment for smaller kids was almost non existent- loud fireworks at 11 PM every night is not something you would expect in a family resort- There is gyros being served as a snack in the Waterpark. However, it is minuscule and lacks key ingredients like fries and tzatziki (they just throw a spoon of yogurt in...)- unclear opening and closing hour for the pools. We asked and were told that the pools are closing at sundown...whatever that is supposed to mean day by day I guess

The all inclusive is the best out of a lot of resorts, staff are ever so friendly and our room was stunning. The dinner buffet had a lot of options and the food was very good!

I would have liked for the kids games to be away from the main pool

We liked the peesonal treatment and the atmosphere. Lika and Maria from the reception were grete! Maria organized my son's birthday beautiflly, and Lika was simplly there when ever needed. The food in the dining room is wonderful.

The kids club.They have a new and well orginaized kid club. The problem is that you can only see it but not use it if you are under 6-7 years or if you want your parent with you. Than you are allowed to come between 13-15 only, when usually this is a sleeping hour for the little ones and hopefully for their parents (It was not like that in other resorts we've been to) . The rulls there are very stricked and the children were quite frustrated. I'm sure it can be change.

Super welcoming Staff ( especially Lika) tasty food 24/7, large water park, great value for money

Number of electricity breaks

Staff was really helpful and nice. The rooms were beautiful and clean. The facilities were family friendly and lots of fun. It was a great visit for us and we would totally come back again!

The room we were given had a serious ant problem. Although the staff responded quickly and had it cleaned, the ants returned the next morning — possibly from behind one of the bathroom walls. It wasn’t a pleasant experience, especially with young kids around. It made us a bit uncomfortable letting them crawl or play freely in the room. In terms of facilities, the water slides and pool area were a big hit with the kids. They had a great time there, and the slides were well-maintained and safe. The beach was nice and clean, and while we didn’t spend as much time there, it was great to have easy access to it. It’s a good spot for evening walks or relaxing by the sea.The food was average overall, but there was a good variety. The availability of Halal options was a big plus for us, and we appreciated that everything was clearly labeled.

I had booked two rooms and specifically requested them to be next to each other, even confirming by phone before arrival. But when we checked in, we were told that because the room types were different, they had to be in different blocks. This created a lot of stress for us, as my mother ended up staying alone in a separate building, which we were trying to avoid. This created a huge inconvenience for us, as my elderly mother ended up having to stay alone in a separate building — something we were trying to avoid in the first place.

Excelent location for kids, multiple pools, kids club, waterpark. Good food, in some days they even had seafood. We stayed in a renovated family room, which was nice. The room was cleaned daily.

After 11:00 pm you had to pay for beverages. Snack bar food was not ok. Walking distance beaches were average. Most of the time was hard to find sunbeds if you did not wake up early.