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About
Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, sea views, and modern amenities. Guests enjoy free WiFi, flat-screen TVs, and private balconies. Exceptional Facilities The hotel offers spa facilities, a seasonal outdoor swimming pool, wellness packages, and a fitness center. Additional amenities include a hot tub, steam room, and sun terrace. Dining Experience A modern restaurant serves Greek, Mediterranean, and sushi cuisines. Breakfast includes continental, buffet, and full English/Irish options with champagne, local specialties, and fresh pastries. Prime Location Located in Hersonissos, the hotel is a 3-minute walk from Limenas Hersonissou Beach and 14 mi from Heraklion International Airport. Nearby attractions include Aquaworld Aquarium and Cretaquarium Thalassocosmos.
192 Reviews
- Cleanliness
- 9.0
- Staff
- 9.3
- Location
- 9.3
What Guests Say
- “The staff was very helpful, location was great, breakfast was good. Staff was extremely helpful in changing rooms, but it was still…”
- “clean, nice beds, good water pressure”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Hot tub/Whirlpool
- Airport Shuttle
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Superior Sea View
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
1/4Superior Room
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
1/4Standard Single Room
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/1Junior Suite with Private Pool
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
1/4Standard Sea View
- Air conditioning
- Balcony
- Bath or Shower
- Blackout curtains
1/4Standard Room
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Superior Room Wheelchair Accessible
- Accessible bath/shower
- Accessible room
- Accessible toilet
- Air conditioning
1/4Standard Double or Twin Room
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Comfort Quadruple Room
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
1/1Standard Room City View.
- Air conditioning
- Balcony
- Bath or Shower
- Blackout curtains
1/1Superior Garden View
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
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What Guests Loved
Based on 192 reviews
Pros +
- The staff was very helpful, location was great, breakfast was good. Staff was extremely helpful in changing rooms, but it was still disappointing to do so.
- clean, nice beds, good water pressure
- - Clean environment- Fast WIFI - Beautiful Room design- Very friendly staff - Beautiful, clean and spacious restaurant. The restaurant staff were very professional and friendly.Although we booked a standard room for our honeymoon, The management upgraded us free of charge to a junior suite with Jacuzzi and that was amazing. we enjoyed every bit of our stay.
Cons -
- We booked a jacuzzi room with a sea view, the images in booking did not match reality. The view was blocked by some sort of construction in the apartment across us. As well as a hotel sign (witch was not a big issue - but the construction work was incredibly disappointing.) If staff was not so helpful we would attach images that would be shocking to see.
- Very noisy because of young people staying at the hotel and was playing loud music and running around in the night.Diskotek music at breakfast was playing making it stressful to enjoy your meal.
- just a few minor observations.- There were not enough variety of food in the restaurant. - The start and closure time of the pool could be extended a bit. 10:00-18:00 isn't good enough.
The staff was very helpful, location was great, breakfast was good. Staff was extremely helpful in changing rooms, but it was still disappointing to do so.
We booked a jacuzzi room with a sea view, the images in booking did not match reality. The view was blocked by some sort of construction in the apartment across us. As well as a hotel sign (witch was not a big issue - but the construction work was incredibly disappointing.) If staff was not so helpful we would attach images that would be shocking to see.
clean, nice beds, good water pressure
Very noisy because of young people staying at the hotel and was playing loud music and running around in the night.Diskotek music at breakfast was playing making it stressful to enjoy your meal.
- Clean environment- Fast WIFI - Beautiful Room design- Very friendly staff - Beautiful, clean and spacious restaurant. The restaurant staff were very professional and friendly.Although we booked a standard room for our honeymoon, The management upgraded us free of charge to a junior suite with Jacuzzi and that was amazing. we enjoyed every bit of our stay.
just a few minor observations.- There were not enough variety of food in the restaurant. - The start and closure time of the pool could be extended a bit. 10:00-18:00 isn't good enough.
We had the best experience in the hotel. Breakfast is delicious. There is a very good restaurant inside of the hotel our room was exceptional,the beach is a second away. We saw the sea from the balcony and we had a Jacuzzi in the room. The price is amazing for all of the things that we got. The room is very clean. There is no problem with the Wi-Fi .most of all we want to thank the stuff. All of the employees were amazing. We had such an amazing personal care that wasn’t included in the price .we were in an accident and they took care of us like family. The manager is the most amazing and nice person that ever exists,and the staff is willing to help with everything that we needed. They gave us much more than we ever could expect. They even wanted to make sure that we’re OK after we got home. I highly recommend to book a trip to the hotel. You won’t be disappointed.
Great location & great staff with good facilities
Jet wash in bathroom had a lot of limescale
Big airy rooms, I had a sea front room with a terrace. Great location and we used the hotel parking. A really substantial breakfast was on offer.
The absurd amount of cigarette and hooker pipe smoke in the bar/lounge areas.
In a good location The rooms are comfortable though some parts of the hotel look outdated Very friendly staff Restaurant has good food
Breakfast didn’t come with a lot of options
This hotel is excellent. Food, accomadation, and location
Small swimming pool
Best breakfast during our round trip lasting two weeks in Crete. Chersonissos is a very lovely town with a very nice walking street among the cost line and appr. 5-10 meters higher as the sea. Some hotels and restaurants were closed in November but there were still enough open before they close for winter time. This hotel and its large garden were peaceful and hotels restaurant had lovely view to the sea locating appr. 5-10 meters above sea level. We spent 2 nights in this hotel. Very nice and helpful staff. Will some day for sure come again back to this hotel and this town. Small parking place in a separate area where we could walk straight from hotels garden.
Excellent staff, very helpful. Beautiful and exquisitely clean rooms with plenty amenities and beautiful style and view. Also a great "internal" yard and small pool.
Very small parking space and not always available, the breakfast had ample options but was not so tasty as it seemed. Spa was not available during November, when we visited.
The food was delicious. One of the greatest I have opportunity to try. Staff friendly. Rooms modern and clean.
Everything was OK. No complaints.
Restaurant and location
Lack of soundproofing
the location is just perfect to a number of great restaurants including Palmera's own with is 1min walk from the hotel. having cleaning every day was also a great bonus and is not something we get in all hotels. and lastly the sea view rooms are just spectacular. could recommend this place enough.
the prices of cocktails at the bar were a little pricey and more options for room service including additional food options could be one way to improve but honestly its hard to find much we needed like.
We liked the care they gave us when we came to check in late by telling us to go eat first because it was closing. Food was great, great room, nice garden, the outside restaurant was amazing, only 5 steps from the sea.We recomend!
Well, small parking spot, we parked in a free parking placed about 7 min away.
The staff was very friendly, the rooms were clean and comfortable. The food was amazing. Chef Ali did a great job. I would highly recommend this hotel as it is equally in a very good location.
Location directly on promenade opposite sea, at quieter end of promenade. Loved everything about it - staff friendly, reception extremely helpful when it came to booking excursions and bus journeys. Breakfast choice and setting superb.
Loved loved loved the location! The sea view is just spectacular! lots of shops around. Also spoilt for choice for eating as there are several restaurants very close to it. Our room was spacious and had all the amenities. Staff are pleasant and helpful. Food from hotel restaurant is delicious as well. All in all, a great place to spend some time.
I really liked our room (balcony with jacuzzi) and location. We were in an older two story building so we were on second story which made it that our balcony ended up having a lot of shade (room 812) which is something I really enjoyed… I also enjoyed that we didn’t have to walk through hotel to come in and out of our room and that we could easily walk to the sea and swim and then come back to our private balcony (the beach was crazy crowded with very little shade). The food with room and board was also very good. The people working in the restaurant were very nice as well as were the front desk staff. The gym has a great view and enough free weights for a good workout. One photo is of our room balcony take from above (from the gym balcony).
I didn’t like that they were storing cleaning supplies and beach umbrellas beside the ping pong table.. it made it hard to play. I also didn’t like that when you shower you sometimes smelled sewage… I think because we were in older building and it was peak season. If you aren’t getting a room with a big balcony then make sure you ask for a room in new building. Also the pool is very small, but we never needed to use it as we just swam in the sea.
Great location and excellent food.
There’s only one small pool. There’s plenty of space in the garden area for a better pool which is a necessity in 30-40 degree heat in a sheltered garden. Also there’s not much of a beach nearby. One sunbed guy is charging €20 for two beds. Palmera charges €10 for 2 beds on its lido but it’s rocky at the water’s edge.
This place is absolute paradise. This was our second year here and we will definitely come back.The staff is wonderful, every single employee is very friendly but also polite. We received a very warm welcoming upon arrival.Cathering services are outstanding, food is delicious and the beach is beautiful.
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Swimming Pool
- Hot tub/Whirlpool
- Outdoor pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
General
- Adult Only
- No Smoking Rooms/Facilities
- Lower bathroom sinks available
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Guests age 15 and older are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Parking is upon availability- limited slots available. The room photos are indicative and are not binding as to the layout of the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. When booking half board, note that drinks are not included. Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
Location
25 Martiou 14, Hersonissos
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