Porto Greco Village Beach Hotel

The room had a nice sea view. The location is quite happening if you like it that way. Not very difficult to reach from the Herakleon airport, particularly if you have a rental car.

Reception desk provided incomplete information about ala-carte dining @ black pepper restaurant that caused some inconvenience to us. Air conditioning did not work in one room & hence our kid had to squeeze in in one bed with us. No fan was provided despite our request. Bathrooms was too small & without regular toiletries. Customer Service manager was strange. She was blank faced & casual not showing any concern or regret from her end. The hotel draws guest with “all inclusive deal” which is not that great as it sounds. There is enough food but the taste is not good except for the fresh salads and yogurt. The drinks are also just okay served in plastic cups. You need to pay 15€ to sit on the shacks by the small beach that is supposedly under the supervision of the hotel.

I enjoyed the breakfast, lunches and dinners. Food was always available with minimal wait time. Fresh fruits, salads, eggs, pancakes, I was super happy starting the day right. Lots of fish, chicken, beef and vegetarian options. We came for a family reunion and had an unforgettable stay. The staff especially at the reception desk were super friendly and helpful. The all inclusive food and beverage was great for us travelling with small kids and the need for occasional beers/cocktails. The area felt super safe, family friendly, and relaxing, right on the coast. Would highly recommend Porto Greco to anyone who asks!

The food signs could be a little clearer especially with products that might have beef mixed with pork, the people taking the plates were a little too fast at times, the coffee machine could use an upgrade with fresh coffee/milk quality. Mosquitos were a bit annoying, be prepared with bug spray and don't leave your door open too long. Some of the rooms are a bit close to the nightclub so make sure that you request in advance a room that is quiet at night.

Scorpio beach bar

Lack of sunbeds Only one restaurant Too many guests to cater for Pay for private beach How dirty the pools are

Loved this hotel. The staff, location, all inclusive food and drinks. The Scorpio beach bar with inclusive drinks was wonderful. Walking distance to everything you need.

Can’t think of anything to complain about.

This is the second year we have chosen this hotel for our holidays for many reasons. And AGAIN, everything was just PERFECT. The high-quality of the rooms, the cleanliness of the rooms, the top quality of the food belongs to a 5 stars hotel!! The restaurant has a relaxing sea view, and if you are hungry or thirsty you will always get free food and drinks in different bars or restaurants of the hotel at any time of the day with the amazing all-inclusive formula without getting stressed out on your holidays! and most of all..the KINDNESS OF THE STAFF. They are so sweet and polite, they look after you in every moment of the day!I am pregnant and the staff (Maria in particular, the manager) and also other 2 lovely girls (Eleni and Olga) they were just AMAZING, taking very special care of me. We will definitely come back every year for our holidays to this amazing hotel!! Thank you to all the staff of Porto Greco Village to make our holidays just FANTASTIC!!

Every possible way it was great - the staffs and the management every one made all their effort to make each of the guests happy and comfortable !! The all inclusive generous deal is absolutely fantastic - we had a room ( in fact 2 rooms for 3 ) overseeing the sea and we enjoyed our vacation the fullest

1) bathrooms do not have shower curtains - so it gets wet ( negligible problem - every time we came back it was dry and was cleaned by the cpurtepus room service personel)2) mosquitos

Our sea view room was very beautiful with a great view. We were all inclusive and the food and drinks were great. You also have access to a beautiful beach club which gives the luxury touch to the stay

although cleaned daily to a good standard there were many mosquitos in the room. bring insect repellent! facilities are not modern e.g. gym

Location, facilities and staff all were very good and we spent the whole holidays under the sun it’s was perfect ! Pool was very great !

Beach too small and can’t lay the towel

Very nice seaview from my room, helpful staff, good food

25Eur for sunbed is not acceptable. Lack of evening animations

Location, food, staff

We had a family room , with a baby and a buggy. We had to go up and down the stairs all the time or go through the restaurant which was annoying to us and the staff as well.

Our suite was lovely

Not family friendly, not enough facilities for the number of guests.Variety of problems that weren’t solved

The food was amazing with lot of varieties and each meal was very delicious. Literally all hotel staff (at the reception, in restaurant, cleaning staff, massager...) are very professional and diligent, but also always friendly and helpful.Location is perfect as it is just accross the road to the nice beach and on the quiet side of the Hersonissos sea promenade.Hotel has a couple of drink bars and pools, but if your room is next to one of them, might be loud. We were lucky with the quiet backyard room which was renovated and had everything we needed.As a part of the package, we have got a 15 minutes massage by Ms. Katerina who was super kind and skilled.

Some facilities are in the state which is unfortunately far below the level of the rest of the hotel and require urgent improvements: fitness gym is almost useless as most of the machines are broken, one squash pad is broken so cannot play it, basketball ring is bended, common toilets have broken soap dispensers for days, etc. This is a big pity as if those things would be fixed, I would give a clear mark 10.Considering the price of the all inclusive package, the beach beds should be included and not heavily overpriced.

The food.

Extra charges for many stuff, cocktails diversity, no towels.

Location

FoodStaff didn't seem to pleasedAlways ran out of glasses for drinking at restaaurant

Location was great and our family room have 2 family rooms with salon The view was great

We was there for a week and we ask about room service 3 times but she doesn’t coming

The food was amazing

There was not much shade and the pools where hidden took us a while to realise there were 2 extra pools

Nice place to stay with friendly staff.

I didn't like having to step in and out of the bath to have a shower. There should be a hand rail for safety. I also asked for a plug to have a bath but didn't get one. A walk in shower would be better and safer. There is a very dangerous slippery slope/ramp between the pool bar area and the restaurant.

the loacation is good also the mannger very good

the room is not cleanthe door in our room was not safe!!! also the food not good we paid 320$ for 3 nights the hotel is not like 4 stars hotels.The swiming pool is small all the night you hear the music so much noisesorry im not comming back again i here from the local people also about the hotel that is not the good hotel

beautiful beachMassive thank you to Kostas and Lucian made our trip great

room could be a little cleaner, better evening entertainment and more bar areas.

We took the room with the sea view , was amazing.And the food was great , buffet was rich and fresh .And the restaurant Orion was very good.The location is very good

The private beach was not free.