Swissôtel Poiana Brasov

Excellent location, friendly staff.

A little bit noisy in common areas during weekend.

Good staff, clean level very high, rooms are big, Playroom for the kids.

Everything was perfect

The hotel is beautifull

When i arrived the reception man told me i have breakfast included in the check out other reception lady told me its not and i should have check the small letters So i paid 40 euros per person for something i didn't even wanted so much and went by forcing myslef and the kids ( finishes at 1030)

It is a beautiful modern hotel.The room is big and beautiful. The view to the mountains from the room is beautiful . There is an excellent Italian Restaurant “ Artigenale” with very tasty food in the hotel and is very comfortable. The breakfast is delicious and the staff are very kindly.

Everything was excellent

Perfect location, service was amazing, the rooms very comfortable, breakfast met our expectations, staff very professional

Hard to find something to complain about. I have long experience with booking 5star hotels and resorts arii ud the World. This is truly a 5 star hotel!

Amazing hotel in a beautiful place. We had meal in the restaurant and it was also very tasty. Breakfast spread was big and as a vegetarian we had enough to eat

Clean, great location , beautiful design and new facility.

Everything was new and the staff was very welcoming

The pool had a leak on the second day of our stay and it got closed.

The rooms are very comfortable and the view from the rooms is very nice.

The SPA Centre is quite small. The massage room is not soundproofed and you can hear the noise from the pool area.

A Wonderful Stay at Swissôtel Poiana BrașovOur stay at Swissôtel Poiana Brașov was truly exceptional from start to finish. The hotel perfectly blends modern luxury with the natural charm of the surrounding mountains. The rooms are spacious, spotless, and beautifully designed with stunning views — waking up to the forest-covered hills was a dream.What truly stood out was the impeccable service. Every staff member we encountered was kind, professional, and attentive, always going the extra mile to make our stay comfortable and relaxing.The breakfast buffet was fantastic, offering a generous and delicious selection, from fresh pastries and fruits to local specialties. We also enjoyed the wellness facilities — the spa, indoor pool, and sauna were the perfect retreat after a day spent exploring the area.Whether you’re visiting for skiing, hiking, or simply to unwind, Swissôtel Poiana Brașov is the ideal destination. We left feeling refreshed and already looking forward to our next visit!Highly recommended.

There’s nothing I didn’t like.

We appreciated that the room was very well soundproofed. Nice staff, very clean and spacious room

The mattress was a bit uncomfortable

Everything was impeccable. Staff highly professional, the room was spotless and modern and the spa is small but cosy. By far the best stay in Poiana Brasov in the last 30 years.

Location, room

Staff hardly interact with guests. Pool/ Spa is a joke. A bigger bathtub in a cave. It carries a good name but in no way it matches it.

Clean, great large rooms

You need to have an appointment to enter the swimming pool Parking fee for each day :))

The location is excellent, the design and interior arrangements and lightning was hi class, cozy room and bath with shower and tub, the breakfast is diverse and rich, the sofa bed was acceptable, the balcony had an excellent view to the trees, the jacuzzi was relaxing and the massage quite good!

I didn’t like that the blanket was super thick and the sink got clogged.We had some challenges with the heating in the room, couldn’t keep it down as is was getting too hot.The pool was smaller than expected.The parking was not free, although it was the hotel parking…

Best location, wonderfull view, great facilities, friendlieness staff.

Everything was great and there was noething we didn’t like.

Large rooms, great food, very friendly staff and closest hotel to the ski slope

Amazing, beautiful, brand-new hotel with huge comfortable rooms. Perfect restaurant with delicious food and good service. Very good value for money.

It’s difficult to say anything bad, except maybe the hanger in the closet broke because the design is very unreliable. But it didn’t spoil out staying anyway.

Graet hotel!Very clean, big room, nice staff. Good breakfast, nice spa.The only thing that was very hard was the heat in the room. It was 25.3 all the time and it wasn't possible to turn it down. We asked from reception to reduce it and they told me to open the door, but it is too cold like that....And every thing costs money, even the tea bags they give.

Location… and some of the facilities.

Some staff from the restaurant were rude! We were staying at this hotel and we made a reservation for 11 people for 19:30. The first 4 people arrived at 19:30 and the others ( with kids) in the next 20 min, and they were very rude about our arrival( because they had the wrong time of our reservation: 19:00)... they didn’t even listen to our part … they inform us rudely that if in the next 30 min the other will not arrive they will cancel our reservation. This was the only downside of our stay..and As a 5 star hotel I was expecting for a bigger lobby/ lounge area where you could sit and relax after a long day outside … and not have to have a reservation at the restaurant to sit for a beverage, or a glass of wine.Overall the hotel was a bliss… and we would recommend this to others .