Hotel Gran Paradis

Hotel Gran Paradis is an exceptional boutique hotel. It was immaculately clean; warm, friendly and hospitable staff; facilities were perfect for our family of four. The food was excelllent and diverse during our 4 night stay and extremely accommodating to my celiac/gluten free spouse. Creative and delicious Dinner 3-4 courses plus a salad bar, with exquisite service. Breakfast easy and filling with varieties of fresh fruit, meats, cheeses and breads. The rooms were cozy, but elegant and had a clean chalet style. Had all the amenities to relax and enjoy downtime.Wonderful views of mountains everywhere. The facilities were perfect to relax;two saunas to accommodate - textile free sauna and swimsuit sauna, warm solarium, spacious pool and relaxing outdoor hot tub. The staff are very kind in this family run hotel. We also enjoyed the hotel bar to relax with our family to play cards. Ski shuttle in hotel parking lot made my hard to impress sons very happy! Location in town is perfect and access to surrounding trails ensured we didn’t use our car the entire trip- we could walk easily to everything. Free outdoor parking was also nice but there is indoor garage parking. We travel in Europe frequently and this hotel is everything we were looking for: excellent service; clean, modern rooms; facilities to relax; great location; delicious, fresh food; and a welcoming family environment! Thank you for a wonderful stay!!

What an incredible experience! From the moment I arrived, the staff made me feel like a cherished guest. It's almost magical how, after just one day, they seem to know your every preference and treat you with the utmost kindness. Their attention to detail is truly exceptional.And let's talk about the location – nestled in the midst of the breathtaking Dolomite scenery. The beauty of the surroundings is beyond words, truly awe-inspiring. It's exactly what you'd expect and more.But the wonder doesn't stop there. The entire journey was a delight. The room was cozy and inviting, boasting a view that took my breath away. The cleanliness was impeccable, and the level of service provided was top-notch.Let's not forget the culinary experiences offered. The breakfast spread was a delightful way to start the day, and the three-course dinner was an absolute highlight, complete with unexpected culinary surprises that delighted my taste buds.To sum it up, every aspect of my stay was beyond excellent. This place has truly mastered the art of creating an unforgettable experience – from the warm hospitality to the stunning location, from the comfortable rooms to the delectable meals. It's a destination that lingers in your memory, beckoning you to return.

While the overall experience at this hotel seems truly exceptional, there is always room for improvement to elevate it even further:Enhanced Communication about Amenities: While the staff's ability to anticipate guest preferences is impressive, providing information about all the available amenities and services upon check-in could enhance the overall experience. This way, guests can take full advantage of what the hotel has to offer from the very beginning. Verbal or in writing

Staff were attentive at dinner and the food was good.

Spa pool was too cold at 33 degrees.

Fantastic service and hosting, delicious food, nice amenities, and beautiful location

A wonderful family run hotel. The staff were amazing, so friendly and helpful - some of the best staff I've ever experienced at a hotel. The shuttle bus is great to get to the ski lift. The hotel and spa are lovely and the food is great (and so much of it!).

The cleaners kept forgetting to replace our spa towels and our bathroom towels weren't replaced all week. Wasn't clear whether water in room was complimentary or not.

The location was great. Nice view and a nice walk to take along the river where there is a very nice cross country skiing trail. Great areas for snowshoeing around. For breakfast you can make your own fresh fruit juice. Great! Sauna, pool and an outside mini pool/ jacuzzi in the garden with the snow. Fantastic experience

Scramble eggs cool be better.The bed was ok but the pillows were not really comfortable. The parking lot a bit icy and slippery .

Everything.

No aircon

beautiful rooms and an amazing sauna

Exceptional

Exceptional

Exceptional

Exceptional

Everything

Superb