Garden of Eden Complex

Very nice place, it's the 3rd time we go there. I like the pool very much and the Italian Restaurant.

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Beach wasn't very crowded, sunbeds and parasols not free but enough space to place your own towel.Breakfast was the same on all mornings but enough variety to try something new every morning (we stayed 5 nights)Dinner had more variety from one day to the other and it was tasty.The staff was pleasant and polite.We had new towels and toilet paper brought to our room every day.The landscaping from the complex is very beautiful with a lot of flowers and green spaces.They have underground parking with 4 levels with enough parking spaces. There is a very well stocked marked on site with fair prices.

The furniture from our room in wich was situated in the apartaments is a bit old and should be changed to comply with the 5 stars rating, also the walls should be repainted. Some of the elevators and such public spaces should be cleaned.There should be some maintenance for some loose tiles. The sofa bed had a metal rod sticking out at the feet region and nobody warned us and when one of us sat down it bruised her hip.

The inside garden was really nice, the food was diverse, we had many decent options and were tasty, the beach was close, fine sand, and the water entry was great for kids. We did have one bathtub and a shower so it was perfect for a family of 3. A really good value for money. I liked the beach as it was not crowded. They have a big parking lot, warm inside pool and several small outside pools

The room was not that modern and there were a few hangers in the bathroom which were broken. The cleaning ladies were not emptying the trash each day. They cleaned the rest of the room each day and replaced the sheets once during our stay. The food menu especially for the morning could have been improved.

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Our stay at this hotel was extremely disappointing.•Food: very limited options, repetitive and poorly cooked – nothing that would make you enjoy eating here.•Staff: the biggest issue was the receptionist (the same person at check-in and check-out). Extremely rude, arrogant attitude, acting superior and totally unhelpful. She gave us the feeling that we were disturbing her just by asking something.•Parking: always full, no proper alternatives provided by the hotel.•Cleanliness: bed sheets were not clean at all – I personally had an acne breakout reaction from them, which says a lot about the hygiene standards.•Other aspects: rooms are outdated, walls very thin (you hear everything from the hallway and other rooms).Overall, a very disappointing experience. The price–quality ratio is terrible and I would definitely not recommend this hotel. There are much better options in the area.

Arriving: Upon arriving everything was explained clearly in english at the reception, plenty of staff, they help with the luggage with a golf cart, a very plus at 10pm and after an 12 hour drive. Busboy/helper guy speaks great english and explaines everything additional what you might have missed at check-in.Parking: parking very professional (4 levels + ground level). There are always 5+ free places and maybe 1-2 if you are lucky at ground level if you do not want to use underground parking.Buildins/rooms/apartments: Clean buildings and apartments. Towel changes every day if you want to. Friendly staff but do not expect a deep philosophical conversation with them, no english, but they are there to clean not to chat with you on their worktime.Security on the premises is very reassuring. 1-2+ guys always there.Restaurant: great food. Breakfast and Dinner very ok, lunch could be a little more variety but a solid 8.7/10, tasty and fresh food. If it is not included in the booking it is a little expensive 20BGN for breakfast and 35BGN for one lunch/pers. (children 10 and 17.5 BGN)Complex and pools:The complex is very large, you can walk for 10-15 minutes to see it all, plenty of pools (water is not heated, so you want a 29 Celsius+ weather to enjoy the pools). Pools and its sorroundings are cleaned every day. You can use whichever pool you want and it is not aglomerated even in peak mid.-aug. season. There is a bar at the pool, you van even order from the pool! Great lush green scenery among the buildings and pools.Beach: private-like beach, from the complex you walk down directly to the beach, there are even two elevators if you don't feel like walking 1 minute on stairs. Great beach, great sea water, friendly staff where you purchase chairs and shade if you want to.Shops/restaurants/bars:There is a supermarketm three restaurants and a pool-shop at the complex.

Restaurant a little expensive if you don't have all-inclusive but that is a subjective matter, you have 100+ options to eat at Sveti Vlas and 500+ options in Nessebar which is only 5-6 km away.

Everything. The garden is truly heavenly. Exceptional beauty. The hotel is comfortable. The food is very good without being exceptional.

No such thing.

We really enjoyed the magical garden. Admiration of the people who take care of it.Comfortable rooms, amazing pools and a nice, quiet beach. Very delicious and rich breakfast.

The hotel is very nice. It is not a big monster but many small buildings with a lot of gardens in between and several pools are located between the gardens.There is a direct access to the beach from the hotel. The hotel serves a hearty breakfast.

We had a delux apartment with kitchenat and dining table but there was no way to hit/cook the food (no stove/microwave/oven).The beach was not as we expected. The water was smelly and full of seaweed. Cannot say if this is the same at Sunnybeach as well or only at Sveti Vlas.

Very nice complex, like a small city. Lots of pools. The studio had everything you need. Beautiful vegetation, quiet, nice views, very well planned architecture.

Sofa bed was made from 2 separate pieces, one with wheels, that during sleep separates. Had to find a solution to keep them together with a belt.

Great overall atmosphere of the whole complex

Elevators are slow and sometimes feels strange and it's too hot inside

The kids enjoyed the Complex because it has many pools (indoor as well) and the beach wasn't crowded at the beginning of June so we could play a lot on it.The food was good, the staff was friendly and as a heads-up - not all of them know english. The apartment was ok.If you want to go to Nessebar there are quite a few transportation options.

The beach

This isn't a hotel as advertised. It's private apartments rented by the hotel and then rented out again to tourists.Bad facilities, staff is mostly Ukrainian who barely speaks English or Bulgarien.Housekeeping is doing a job for a 2 star hotel. Reception can't take any decisions without the manager being there.Not going back there.

We were pleasantly surprised upon arrival — everything we needed was readily available and easily accessible. The room was spacious enough to comfortably accommodate three adults, and the bathroom featured both a shower and a bathtub in one. We were especially impressed by the lush vegetation, which added a beautiful and vibrant touch to the surroundings. The pool area was a highlight — clean, spacious, and perfect for both relaxation and fun. Whether lounging by the water or taking a refreshing dip, it offered a great way to unwind. The entertainment options were varied and enjoyable, with something for everyone, from live music to engaging activities that added a lively touch to our stay.

The outside is very nice, with lots of green nature.

The room was not so good: the door at the shower cabin was missing. In the second bathroom, water was leaking from the bathtub and the water in the shower had no pressure, was barely flowing. The sheets have not been changed at all during our 5-night stay. Food was very poor. Disgusting smell of sewage on the alleys and was also entering in the room. The pools were not clean, with dirt flowing in the water. Both my children got otitis, which has never happened before although they have played in so many pools.

The view, the vibe, entire complex is build like a park. Very clean and good people. Very fine sand, clean beach.You have a lot of activities, the spa is genius, 3 restaurants inside the complex and also a supermarket. Very clean room, the bed was comfy.

Would be great to have a tv in the room suitable for netflix or to be compatible with hdmi conexion for laptops.

Awesome complex, especially if you're with kids. I liked almost everything about it -- inside and out. A lot of nice swimming pools for kids and adults, pretty good buffet style food. Entertainment for kids (free, as well). Free parking. Nice beach. Nice cocktails at the pool side bar.

Food at the Italian Restaurant was way below expectations.

Good

Two out of four A/Cs in the room didn't work (one in the living room and one in the children's room).We were told that there's a major problem in the A/C and that they cannot fix it.I complained and they offered me another room in another building, but the access to it wasn't as comfortable with a stroller as we had in our building, so we spent 6 nights without those two A/Cs, which is quite a shame. Disappointing.

Amazing location and is right next to beautiful, sandy beach, beautiful gardens with pomegranates, grapes and figs growing on the trees, lots of swimming pools to choose from, friendly staff.

Unfortunately no maintenance has been done in or around swimming pools. Lots of mosaic tiles came off and not replaced. I have had lots of deep cuts on my toes and feet with lots of blood and it took very long to heal. Many guests complained about the same issue. Very disappointing as it is not safe

Locations, gardens, internet speed, pools

Dusty curtains and sofa pillows. Very narrow balcony.

Our car was longer in the service than expected, the free period to cancel/modify our booking for free has passed, so i called the hotel and explained the problem. They moved our booking for several days later without any additional costs. The accommodation is great. We stayed in a 4 star part, it was very clean and with very nice furniture. Has everything what you need for short or long stay and more. It had a washing machine, which we didn't expect, and when you have kids that is great. We liked the outdoor swimming pools and the beach. The small grocery shop is also great. Looking forward to come again!

It is a bit far from the centrum, but not too bad. The bus stop is in walking distance from the hotel. The sofa in the living room should be replaced.