Premier Fort Club Hotel - Full Board

the food is good the staff friendly hotel was clean

the bed was not comfortable

Breakfast, lunch dinner - best in Bulgaria so far

Reception lady a bit cold

We paid extra for an apartment with a sea view but the view was disappointing. The condo itself was great but if you look from the balcony you'll see an old improvised parking lot and only one small part of the view on the left side was the sea view it was not a nice view.

Water sliders, clean, friendly

Full board was not full board that just included breakfast, lunch and dinner but not a drinks, it was terrible food all of three meal. There is no snack bar, drink etc. You can take with money.

The hotel is smaller and less crowded than big resorts, there is an adult and child pool plus 100meters to the beach which has nice sand and the entrance into the water is decent even for small children. Pros : - There is very good food, not all inclusive but only full board ( 3 meals per day ), variety to pick different things if you stay for 7 days.- The apartments are nice that they have 2 different rooms with individual bathrooms and a kitchen equipped with basic utensils to heat up some food or cereal, not really for cooking extravagant meals. - Every night there is a mini disco for the kids and later a dancing show for adults that also kids can attend. - Two small playgrounds and some exercising equipments that you usually see in public parks.

Cons : - The mattresses on all the beds were horrendous, you could feel the springs in them and had a lot of stains on them that the cleaning staff tried to clean with no success, the hotel should invest urgently in new mattresses and waterproof protection on the beds, considering this is a family oriented hotel ( this has been the second year visiting the hotel with our friends and all of them are the same ) - The pillows as the mattresses, are totally not fit for use during sleeping- The AC's even tho present in every room had black mold in them, should be cleaned on a regular basis, we had to go buy disinfectant and clean them so we can safely use AC with the children in the room. - If you go to the beach you have to pay 10 leva per umbrella and another 10 leva per lounge chair, only free if you stay at the pool. - Parking is technically private but there are limited spots behind the gate into the actual resort so you have to watch and see when one is available and move your car from the outside "grass" parking plot. - Definitely not the best place if you are not with your kids, more family oriented.

Food was great. I would appreciate more varieties of sea food, it was served seldomly.Children loved ice cream self-service.

Place - drink bar next to the main pool was not very pleasant - there is room for improvements. In restaurant upstairs was not possible to have drink only, despite restaurant was empty nearly all the time.

It was not the first time for us at Premier Fort. The apartments are spacious and clean. We also had a nice view over the sea. The meals were good and we had enough options to choose from. The beach is not that wide but we did not have issues finding a spot. I like the fact that there is a lean slope when entering the water, so it's suitable for children.

I would have liked to have an extra drying wrack. We were 6 people and there were a lot of towels and bathing suits to dry. We used the chairs on the balcony and the railings.

The hotel is great, the pools are perfect for both children and adults, the food is very good. The apartment we had was big, confortable for 4 people.The activities for kids are also very nice!

The floors in the apartment were not so clean, they don’t have carpets. The staff is not friendly or nice at all! They never smile! In our last day, we had to leave the room at 12.00. Our small kid was still sleeping and the ladies who wanted to clean the room just entered and started cleaning with us there. It was 12:10! I considered this very rude! The beach is very nice, but you have to pay extra for beach beds and umbrellas, the hotel does not cover these.

What makes it great is the level of details the go into to make sure overall edperience is perfect. For example: if you finish a plate it will dusappear from your tabel in less than a minute.

Monitor the pool against jumping and inflatables on the slide.But this is more on the guest side to behave.

Cleanliness, facilities and convenience

- The girls clearing the table are annoyingly “agile”. They asks if we finished eating in less than 50% of the occasions and one of them, in front of us, literally took the plate from my child’s hand!- Large water mattresses should be banned in swimming pools. Some of them are so big that only 3-4 can cover the pool. The Sea is for these…- It would be nice if the hotel offered some sunbeds and umbrellas on the beach as well.

Rooms are ok - clean, but nothing really stands out. Pools are very ok.

We stayed for 8 nights. The word I can best use to describe the stay is "mediocre". Room was clean, but seemed put together on the fly. Shower was leaking and hot water run out after 2 short showers.The food was really really bland - no taste whatsoever and the dishes kept repeating every day.Pool and staff were friendly.Would not recommend or go a second time.

the poolThe beach is near and clean.

The food is bad or ok , nothing is very good.

It was fun for the kids, they had pool games, a show for the kids every night, the pools were big enough, lots of space

Room, service, whole complex, especially animators, parking lot, approach to the complex, pools, reception. With one sentence we could not chosed any better place :) you have a Supermarket in the complex, cosmetic saloon, an excellent restoran a la carte with reasonable prices, cleaning of your room every day etc,

Room was clean and had all the necessary facilities. The pool was nice and we could always find free sunbeds although it was quite busy. There are supermarkets and pharmacy nearby and beach is a 5 mins walk. Stuff was really helpful and polite.

The rooms we had (on the fifth floor) were really hot in the morning. We could sleep well past 6 in the morning when the sun rose only if we turned on the AC.

good location, clean room, nice and helpful peronnel, close to the beach, tasty restaurant and food

just a little bit uncomfortable sun lounger

Everything! I really can’t find one thing to complain about!

There were some very noisy neighbours, but a quick call to the reception got that handled fast and smooth!

The room facilities, the cleanliness of the hotel, free parking and side sea-view.

The staf were not wearing masks inside the buildings

The facilities and the pools were nice and clean. Also, the rooms well equipped and clean. Nice location and friendly staff.

Very nice staff. Very clean. Good food. Great facilities.