Hotel & Spa Relais Freedom Club

Everything was amazing from the moment we were welcomed onto this beautiful property. The room was modern with a comfortable bed and we appreciated the kitchen & private hot tub. The restaurant & pool were also spectacular. Special thanks to hotel

Just wanted to mention that the roads in the area are steep and narrow so be careful when parking

My first shower was slightly less than desirable, but when I mentioned it to Luca, it was fixed by my next shower, ahhh, free flowing water. We really enjoyed breakfast each morning and the location was perfect for all of our wedding festivities for which we were there for.

Everyone was very accommodating

The staff were all super nice. Really kind people who wanted to help however they could. The location was away from the tourists and busy centre, so it was very relaxing. Everything was clean and it had a really nice place to sit and enjoy life by the pool. We are vegan and they made us little vegan muffins for the breakfast, which was super sweet.

They could use some new pillows, I had to sleep on my own because theirs were too lumpy and big. The breakfast could use some fresh fruit and granola.

The spa is amazing and the staffs are nice

The road going there was very narrow and the bed is not really good and not comfortable but we'll definitely going back

The location, the employees

The breakfast

absolutely beautiful scenery and very cute little place nestled in the hills

bit out of the way/hard to get too

Staff very friendly and helpful. Location is great , once you have a car. Place was clean and beds very comfortable . Beautiful views.

There are no facilities to make a coffee or tea in the room

We had a nice stay in Massa Lubrense! Friendly personnel, good accommodation, nice breakfast! The entrance road is a bit steep and narrow but that posed no problems for us! Difficult to reach by public transport but easy to reach by car or taxi.

The pool facility was lovely. The room also had a TV which you could play Netflix on which was great.

The hotel is located about a 20 minute bus journey from Sorrento, and the buses were quite unreliable at times. This meant we had to get a taxi into the town from the hotel which were very expensive. The hotel was located in an area with a lot of dogs around, and so we were often woken up during the night by lots of barking. The shower in our hotel room was awful, it constantly went from hot to cold. The food in the hotel restaurant was disappointing, we had our breakfast included in the price and it was subpar. We had a pizza for dinner and again it was very disappointing - we didn’t go back to the hotel restaurant after that, which was very inconvenient due to the location of the hotel.

Comfortable bed, clean, great friendly staff, lovely pool area.

Shower was not great, could have been more powerful. Temperature was temperamental, and button for shower head did not work properly.

Amazing Pool, Amazing View, big garden, very nice staff, location is absolutely beautiful all together.

The Jacuzzi is actually a big Bath Tub, and the room has absolutely no wardrobe, there is a small rack for shirts and dresses behind the fridge but that is it, nothing else to put your clothes, I had to keep my jeans and t-shirts and underwear in my luggage for the whole week.

The pool area was great although got far too busy with anyone being able to use the pool, not just hotel guests. This is not advertised on the website and so therefore a huge disappointment. The staff at the Carpaccio restaurant/bar and the breakfast staff are helpful and kind.

The accommodation is not worth the money. The rooms are incredibly dated, not as advertised recently refurbished as mentioned on the website. The photos are far too mis-leading. The hotel is also a hotel that offers a venue for parties so 3 out of our 6 nights we were awake until the early hours of loud pumping music. Our room had no double glazing and some windows didn’t even have blinds so the thumping music til gone midnight coupled with early morning waking from the light didn’t bode well for a relaxing, peaceful holiday.

Beautiful views, great pool and really helpful and friendly staff!!

Nothing was perfect for us! However it is a bit of a distance from Sorrento so best if you have a car

Staff and food

Room was a little tatty shower leaked and few bits need attention

Staff were great, room was clean, air conditioned, spa was fantastic and good value for money, pool was stunning, food was nice with lovely seating area outside by the pool. Great room service

Absolutely awesome, friendly and always helpful staff, especially the lovely ladies at the restaurant and gentlemen at the hotel reception. It is good to keep in mind that the easiest way to explore the surroundings is by car.

The pool area is really nice, but it might be quite crowded in the afternoons as it caters to local families as well.

Fantastic pool area, restaurant was good, breakfast was good. Very friendly staff. Stunning views over the sea and of Capri

Accessing the property is scary up a very steep narrow 2 way lane. Bedroom / apartment was a bit tired and dated. Bed in downstairs double room was not very comfortable

Amazing staff, super helpful, we booked our trip to Capri in just 2 minutes, very nice pool and easy parking onsite

The spa was fantastic and really made our stay worthwhile- would consider coming back just for that! The pool itself was nice and it was quiet during the day which we enjoyed. The room was clean and well kept every day we were there. The staff were very friendly and helpful. Local restaurants are nice and inexpensive.

The staff were not very attentive- they spent a lot of time chatting away from the pool so to get a drink was not easy during the day. Also, given we were the only people dining at the restaurant when we ate there- the service was not very good considering there were more staff than customers. The restaurant has the same menu for lunch and dinner and it is very limited. We ate there the first night and the food was served cold and did not appear to be fresh. We didn’t eat there again apart from one lunchtime where absolutely nothing else was open. The breakfast is very limited and mainly just sweet pastries so we chose not to have it during our stay. Our room had a light inside which automatically turned on when someone walked past and there were 2 cupboards outside our room so every day we were woken early by staff slamming doors and walking so close to our door the light inside came on. The bathroom door also made an awful noise when being shut!

Staff was so nice and helpful at all times. Very good breakfast, the pool area is amazing, with such a view. The whole place is very nice and you can have lunch or dinner at the restaurant, very good food. The bed was amazing, really comfy. I had everything I needed. Wonderful stay!

The room was quite basic, and the only issue is that it almost doesn't have windows (only on first floor). The shower is really small.