Aressana Spa Hotel & Suites - Small Luxury Hotels of the World

Clean, location, quality breakfast which was free and great service

Nil

the view was to die for. conviently located, the quietness of location trying to escape our busy daily lives allowed us to regroup as a couple and relax.

Good amenities, excellent customer service and great location

Wifi connection available but speed is quite slow

Hotel staff was very courteous and informative.

The rooms were excellent with a great breakfast. The location was outstanding and service was absolutely incredible. I would rate the staff 15 points out of 10. Thank you to all.

The hotel is located at the perfect spot in Fira The staff is amazingly kind Facilities are good and clean It’s a beautiful stayThe spa facilities are incredible

The spa treatments itself felt unprofessional at all and quite pricy for the quality you get for it

A perfect small luxury hotel, with smiling people, excellent facilities, Elena from the reception was extraordinary, a real profesionist, helping us with everything we needed.Fabulous Hotel with lovely spacious rooms, room size was great. We had a garden level room which was fine for us. The staff could not do enough for you. The breakfast was wonderful, continental and hot English breakfast options. The location could not be better. 2 mins from all the bars and restaurants and the main streets, although far enough away not to be disturbed. Main pool and pool area was very relaxing. Bus station within 5 minutes walk.

Exceptional location, cleanliness, facility, kind staff, excellent breakfast, pool and grounds. Perfect air conditioner.

Bedroom and bathroom on the small side for the price per night.

Location was amazing! Staff was great ! Food not recommended except breakfast! Helen in front desk is a person to deal with if you have any issues, very much on point!

Rooms needs renovations! Definitely not a 4⭐ hotel ;(Food was horrible accept breakfast! Staff great and helpful!

Staff is lovely and helpful- location is easy to access, breakfast was great, pool was a great way to spend the hot afternoon between activities

It was in a great location very central to everything. The hotel was 5 Star - very nicely appointed. Bed very comfortable.staff were very friendly and professional. The breakfasts were excellent.

Wonderful stay! The staff was very helpful. They made us reservations for dinner at some great restaurants with a view of the sunset. We had a beautiful room with a shared pool for our family. Location was perfect.

Location, pool and breakfast

Very clean, excellent breakfast friendly staff

The hotel has an excellent location, it is cozy. I appreciated the fact that on the day of departure, although they could not provide us with a late check out, they allowed us to stay in the room an hour longer free of charge. Upon our arrival at the hotel we were greeted by the staff, they went with us to our room and showed us where to find what we needed. What we didn't like was the following: right on our second breakfast we were unpleasantly surprised by spoiled orange juice, which we reported to the waiters, at our suggestion all the orange juice was given away and it was not served for breakfast that day, also the cheese at breakfast was not fresh, but was stale, also the toast bread. the waiters are nice, but their behavior does not belong to a 5 star hotel of this price category. They take your unfinished food, they disturb you while you are eating by asking if they can take your food already, they are probably not trained enough to work as waiters, I also didn't like their dress code where they serve you in sweatpants . The poolside environment is nice, I appreciate the nice and nicely equipped showers, I can also criticise the behaviour of the waiters at the pool where after ordering still water the waiter asks you what % you want to give him a tringelt when you pay. The rooms were nice, cosy, the beds were a bit uncomfortable, however what bothered us the most was the unpleasant smell of sewage in both our rooms. There was no shower gel in one of the rooms at all. Overall I would rate the hotel as a good choice considering its amazing location, however I think there are things to work on

Brilliant location, lovely pool area and pool bar. Very nice staff. Would stay here again.

Clean and tidy, good service. We checked out at 7 am and they delivered bread and drinks to us for breakfast a day earlier. This is something you can't experience anywhere else.

Everything was there for a perfect relaxing holiday.Rooms pool service all excellent...

The room and the semi private pool for the suites with children were superb. Pretty and so comfortable. Very good breakfast. Super location. Lovely hotel to recommend.

Staff are very helpful and friendly. Rooms are cleaned, and the bed is made every day.