Iconic Santorini, a Boutique Cave Hotel by Sandglass

It is literally the most beautiful place I have ever been and I travel a lot. The absurdly beautiful views and the people who run the place...outstanding does not begin to describe how well cared for are the guests.

The hotel is built into a mountainside -- there are many stairs to get around not only the property -- but the whole island. I ate 4 meals a day and lost weight -- so that is a good thing!

breakfast was excellent. complimentary welcome wine bottle was a nice touch. staff was friendly. view was beautiful, especially standing out was the view from the bathroom.

pool had a significant amount of paint flakes in the water. complimentary “welcome wine” was mentioned when we checked in but was forgotten the first day and took a while to get to us on the second day.

Great view, breakfast, decor, staff, quiet

Since it rained on and off, the outdoor lounge chairs were always wet so we couldn't use them during the non-rainy times. It would be better to have faster drying furniture outside.

Breathtaking views

The stairs are dangerous and leave you exhausted. Need better lighting and handrails for all areas. The first step fr the street level leading down to hotel it’s the most dangerous

Many things. We had the deluxe caldera suite which provided us our own patio and a hot tub. Though the room size was small, it was very comfortable. We had a living room with a comfy couch, a large bathroom and bedroom. The bed/bedding were very comfortable. Since it’s literally a cave, it was very dark and so quiet. Slept like babies. We were there from the 12th to the 1he 19th. We got very lucky with near perfect weather—sunny and low 70s (sun felt warmer) each day. The iconic hotel, is one of several hotels in the mountain structure of little White House’s. Only 19 rooms. There pool was one of the few actually heated and was lovely. The breakfast was included and made freshly every morning. Good amount of choices. They have a restaurant and small bar but during the time we were there, it didn’t get a lot of action. The housekeeping was over the top. Julia came at least twice a day to bring us bottled water and ice (the water is not portable there I guess). She also straighten and brought fresh towels each time. She spent a lot of time each day. Filled the water in our coffee maker left chocolates. Just above and beyond. All of the service at this little hotel was excellent. Also, staying in Imerovigli was a great choice. The hotel structure did not have shops. It had some restaurants, which were nice but not tourists other than those stay g there. There were plenty of walkable restaurants and little whoops in the square. Fira and OIe were the ho for all the cruise ships. Really cute shops all woven through the White House structure. Very crowded and I would have wanted to be staying there personally. Those towns are not hard to reach by a cheep bus ride or taxi.

I’m mid 60s and have some issues with my tissues but nothing serious. The stairs are no joke! 84 stairs from our room to the top where you go to restaurants or into town square. The stairs are not all one level either, some shorter some taller. Yiou have to be very careful—that’s all. I think they should have a shirt that says I survived the Santorini stairs ?. I left unscathed and had better cardiovascular health the. When I came. You will love it I think.

Great property, they upgraded us for free to the suit. The view from the suit was unbelievable and breakfast was amazing. Probably one of best hotels i have ever stayed. Amazing, worth every penny

All top

Staff is very helpful, even the cleaning ladies. One cleaning lady was very supportive to us, my wife was a bit sick in the holiday, she tried to do her best to help. Thanks a lot! View is great from the hotel.

Pool could be more clean

Iconic Santorini truly lives up to its name. This place is perfection. Easily a 10/10 experience. The location in Imerovigli is unreal: peaceful, with the best view. It’s front-line caldera with no crazy stair climbing, which is rare in Santorini. We were upgraded from a deluxe room to the honeymoon suite for my birthday, and wow - it was incredible. Spacious, beautifully designed, with a dreamy indoor tub and that view you’ll never stop staring at. The staff were absolutely exceptional. Genuinely kind, attentive, and made everything feel so special, from the warm welcome to the surprise bottle of wine. Breakfast was amazing every single day, fresh and full of variety. Honestly, you don’t even need to leave the hotel. Everything you need is right there: comfort, privacy, beauty, and pure relaxation. If you’re going to Santorini, this is the place.

Lovely views, very nice room and accommodations, very good service. Great location in Imerovigli because it was at an easy walking distance from the top of stairs. The decor was fanstastic as were the pools in the rooms, as well as the main pool in front of the bar. Had some drinks there upon arrival.

Beautiful, clean and comfortable beds. Accommodating staff.

We were upgraded to the Cliff Cave Suite, it was fantastic! This room is the furthest down, and the most private. The views were spectacular! The Staff was very friendly and efficient. We loved the stay here!

What did we like? Pretty much everything!!Just walking out of our room and looking down at the caldera or up at the completely dense whitewashed houses above us— most of which were other high end hotels— delighted us. These were sights we never tired of. They were so spectacular that it was hard to believe they were real. The view was especially spectacular in sunset from our verandah or our (shaded) sun beds or the hotel’s outdoor restaurant or its pool area .Our room—carved out of the volcanic rock —was quite spacious and very appealing. The bed into which my mother wife and I gladly sunk after a day of touring or just walking was like a welcoming pillow into which we sank — to emerge refreshed the next day — though honestly the sensation was so nice that, despite the fabulous views waiting us, we never wanted to leave our bed. Especially since we could open the shutter on our door and look out at sunset!The hotel breakfast was very good and dinner in the hotel was also good, but we normally would take a five minute or so walk up a steep set of steps to get to a main square where there were two highly rated restaurants, one specializing in fish and the other in meat. We loved the fish restaurant , the Aegean, since it also has a lovely view of the caldera and the whitewashed rooms, We ate there four times: sea bream, sea bass, snapper and on our last night lobster. These were as good as it gets. But the bonus was the scrumptious and distinctive desserts (half a dozen or so kinds) of which we tried four! (Warning: these desserts are not for those counting calories.) We especially liked the very unusual cheesecake.The staff were gracious and helpful. When our taxi came they arranged to meet it and sent two of the staff to take all our luggage down the set of steps to our room. Watching them tote two bags each while skipping down steep steps was an experience. And ditto in shlepping our luggage to meet the taxi that picked us up after our week long stay.

There were minor problems but none that could take away from the beauty and charm of this hotel given the cheeriness and friendliness and helpfulness of the staff. 1. The water wasn’t potable but that was to be expected on a volcanic island. But twice daily the staff brought free bottled water to our room and they would have quickly provided more if we needed it pretty much 24/7.2. My wife and I are not young and there are plenty of steps, but they gave us a room that minimized this problem. And they cheerfully dealt with our luggage so that we never needed to carry anything.

The view was amazing. Property was always clean including all the hot tubs and pool area. The staff was very attentive, helpful, and quick in response time. Would definitely return!

We were in a lower room so anytime there was wind the umbrellas on the deck above us would sway and make a pounding noise from the cement base. Even with the umbrellas closed. During the day not a big deal but at night it could be annoying.

Breakfast was good but wanted very hot coffee or tea but by the time the waiter brought to us it was cold , only the eggs were hot rest of the food like pancakes n waffles were cold breads were cold ,

The very high steps to the hotel they could have made them less in height

Clean, elegant suite with amazing views, great breakfasts, attentive staff, great massage, fantastic pool bar with gorgeous view. Quiet space far enough off main tourist track. Perfect for a romantic get away.

Lots of stairs.

The view, the food and the staff were all amazing!

Wifi poor due to “cave” rooms.

The room was just beautiful we were in the cliff suit with indoor and outdoor hot tub which was amazing. The views were spectacular and the staff were so friendly and got us into the Greek Easter traditions

There is a lot of steps! But that is expected in Santorini.The balcony was a bit small in our room, but the rest was beautiful so made up for it

Location obviously amazing. The view is great. One thing to be aware of is that by late September the sunset is actually out of view; further around the cliff. The room (Iconic Suite) was large, and we loved sitting in the hot-tub outside in the evening. It was one of the upper suites so not too many steps (76 from memory) to get back up to the footpath.

As others have said, the breakfast really is poor. This is the one area Iconic drastically need to improve on. It was so meh that I ended up just ordering granola and milk as their cooked offerings really were anemic. My wife loved the bed, but I disliked it, waaaay to soft for me.

Great view and we could walk to Fira (20 minutes or so)Nice,kind staff

It is more like an understanding could be wrong on our side but it is good to mention. So the rooms are cave rooms so they don't have their terrace directly connected to the room. The concept is weird to me because l walk out the room and there is a section reserved for each room. I booked classuf suit with seaview but my room did not have a seaview the reserved terrace had. So you cant really chill in your room because it is dark and a bit boring.What's the point l don't know because if you stay in a hotel for sure you will find an available sunbed. Also during the day it is so hot terrace is not providing any kind of shade when you have your breakfast(some rooms have it some rooms dont)Near the pool there is only 4 sunbeds so it's like a race who is gonna sit there.Breathtaking view day and night made up a little bit but still good to mention so people know before they book.

The staff were super nice very attentive. The view was amazing the food was very good as well. 10/10???? I love this place it was close to the city of Fira if you’re interested in going to clubs or just getting late night eats. This place was immaculate.