Innvista Hotels Belek

Hotel staff super friendly

Balcony and one of the pool area were smelling like urine in the evening which was gross. Pools were not heated.

We had a really good experience at Innvista Belek Hotel — definitely great value for money. The aqua park is amazing and kept the kids happily engaged all day long. There’s also a lovely soft play area for little ones, though it would be even better if the timings were extended.The staff were outstanding — very friendly and always ready to help. The all-inclusive deal is excellent, covering breakfast, lunch, dinner, snacks, drinks, plus access to the beach and even the beach bar. It made the whole stay feel hassle-free and enjoyable.Check-in was smooth, the facilities are top-class, and it was a pleasant surprise to find that even baby milk was available free of charge. Another big plus is the location — the hotel is super close to The Land of Legends, just walking distance away, which was incredibly convenient for family outings.Overall, this hotel is a fantastic choice for families. With so many activities for kids, a stress-free all-inclusive package, and such a prime location, we couldn’t have asked for more. Highly recommended!

The staff was kind, the bed was comfortable.There are plenty of type of foods during breakfast/lunch/dinner.There was a shuttle bus in every 30min to the beach which took some minutes to get there. There is a small bar at the beach where you can get drinks/food/ice-cream, fruits during the day.They provide beach towel which can be changed daily.

We arrived before check-in time due to our early flight. The staff at the reception offered a room with 2 single beds which was available (instead of 1 double bed + 1 single bed). We were ok with the 2 single beds. But the receptionist forgot to mention that this means that probably we get a smaller room and basically no balcony (we could hang out some bathing suits, but there was no space to neither step outside...).The room smelled smoke when we entered (however they confirmed that all the rooms are non-smoking). The room faced to the pool and stage from where the whole day extremely loud music could be heard, so it was impossible to have the window open.The cleaning was okayish, nothing extra.The beach is far by walking, we always needed to take the shuttle - except once when the shuttle bus left some mins earlier that its schedule.In the restaurant there were a lot of flies, flying from one food to the other, it was very disgusting and unhygienic. The weird thing was that outside there were not many flies, so something wrong should have been happening in the restaurant itself..

Nice hotel, there food is delicious, big and diverse facility and most importantly the price is convenient.

Not in contact with the beach.

Everything Location, food Pools Facilities Room size

We liked the food and the slides the kids club

There was a smell in the big pool , the WiFi is so bad, the staff wasn’t so friendly , the rooms was so small

The food was so good the dinner was a lot of options and it’s so delicious, there was a lot of pools and the slides are good, they clean the pools every night but there was a bit not good smell in the big pool . We liked that it’s 8 min walking of land of legend . The kids club was so cool my baby so enjoyed love it , there was an entertaining team was so friendly . We enjoyed our stay

There was a touristic office name jolly we went with them to city tour and their wasn’t an air conditioning in the bus and it was so bad and so hot we where with a children . The staff in the hotel not always welcoming and they a little bit sometimes rude The standard rooms are small there was 1 big bed and 1 single bed .. some of the rooms are noisy .

‏ I stayed at this resort for 12 days, so my review will be a bit detailed.At the beginning of my stay, I faced an issue with my reservation. However, Darya Yıldız, the Guest Manager, immediately stepped in as soon as she noticed I was unhappy at the reception—without even needing to be called. She quickly inquired about the issue and resolved it 100% within just a few minutes. She completely turned my frustration into total satisfaction.‏Her professionalism is outstanding. It’s clear she deeply respects the resort’s reputation and genuinely cares about guest satisfaction. She was the first person who made my stay here truly comfortable and enjoyable.‏The resort itself is good—very close to Land of Legends and great for families with kids, offering a wide variety of activities and events. In general, the staff are friendly and always willing to help with anything you need.‏I’d like to extend my special thanks to:‏Nisa – A receptionist who is extremely friendly and always smiling. She made me feel like I was talking to a friend. She responds to any requests immediately, and even when I didn’t ask, she would step in and help the moment she noticed I needed something. Honestly, Nisa is one of the best front desk staff I’ve ever encountered.‏Sudenaz Gultekih – the most lovely Guest Agent. She welcomes you and sends you off with a beautiful smile. She often checks in personally to ensure everything is okay and asks if anything is missing. Her elegant, thoughtful approach truly stands out.‏Aysel – Our amazing housekeeper. She speaks our language, which was incredibly helpful. She was always present, offering quick and clean service with a warm welcome every time. Aysel played a major role in making our stay at the resort so comfortable.‏Cumali Sari – A kind, cheerful bell captain who is always ready to assist with a friendly attitude.‏Nurgul – A lovely waitress at the restaurant, always present with a helpful and warm spirit.

Friendly staff Location near to land if legend

Dirty walls, mattresses, dirty blankets...I had to ask them to change the blankts. The room is very old, ripped mattresses and blankets. Bad smell in corridors.Very limited option at the buffet, tasteless food.Snack bar that closes at 5pm near the water slides.Insufficient number of sunbeds near the pools, when I complained to customer relation office the answer was: sorry we can't do anything.Mold at the ceiling of the bathroom, bad smell coming from toilet and drains.Loud Noise at night coming from the main street but also from resident at the corridors, because of the poor insulation, it feels like we were sleeping in a camping tent not a 5stars hotel! We were tiredDefinitely not a 5 stars hotels.And I regret staying there!!

Many pools , playground for kids, food variation and animation

Corridor smell between rooms, toilet smell

Location. Pool, aqua were good

Rooms small, toilet not clean, staff not friendly

Location near land of legends Nice rooms Good pools

The staff don’t know much English The breakfast is very good but the other meals are not that great The air condition had an issue but they came and fixed it

This is the second time i stay in Innvista , it was amazing and the value for money is amazing. We enjoyed each moment and kids friendly . The staff are amazing and Mehmet zeid helped us a lot and they upgraded our stay to family room. The kids club and the girls working there are incredible with kids . My kids loved it and we will come again for sure best family vacation

Very good hotel especially for a family stay

The food needs to be better. The morning breakfast and dinner buffet are very simple and plain

The location to the airport and land of legends

The staff were not helpful, they struggled with English and misunderstood most of the time

Excellent staff, very clean, spacious, lots of pool space & sun loungers. Varied, plentiful food in the main restaurant. Bar service good. Several organised activities, repeated every day. Next door to Land of Legends and a short bus or taxi ride to small shopping centres.

Great value for an all inclusive hotel! We went with a group of families for Bayram and they did a really nice job putting together a celebration for kids and adults alike. The food was fresh and tasty. The only problem we had was that the hotel was quite crowded and there was only one elevator for each block, so it was always a long wait. There also wasn’t quite enough common space inside, but I think in summer when weather is better that wouldn’t be a problem.

Great location, number of facilities for adults and kids, good entertaining programms, good variety of food. Walking distance from Land of Legend. Regular shuttle bus to the beach during the day. Very helpful and flexible staff, client-oriented.

Nothing to share. All good

The staff was warm and helpfull specially reception department and bar near restaurant.Chambermaids did good job everyday.

I complaint about the meal and Customer service representative whose name is Kader met me with chef that I could not understand.Even so I want to thank her altough there is nothing she can do. Everyday ,menu have chickens and same meals .I often stay five stars hotels but I have never seen something like that.Our fat was worn.I wish I woud give more and stayed other hotels around.One more time,never!!!

Only Darya ildiz who was the only one who could understand our issues which we were facing with the hotel and service along with same food every single day

I had numerous stays in several hotels in my life but this was by far the worst experience of my life staying at INNVISTA hotel Belek Antalya. This review especially for the vegetarians that kindly avoid this hotel at all costs never come here you won't get anything even if you get it They keep repeating it again and again every single day we find the same food. These people don't understand basic English even to get coffee mugs in the room they are that dumb. You have to keep asking again and again for a small thing for example to get cups in the room.Who puts beef in chickpeas in bolognese sauce which is generally mixed in pasta separately also contains beef. The staff believes that fish egg and chicken can be consumed by Vegetarians. Jain people won't get anything for sure because they don't understand anything. There is no tea maker in the rooms which is basic everywhere the property is huge but senseless. Darya ildiz was the only person who was taking care of us we had three rooms 9 of us were traveling. Only she was the one who was helping us. Other than that Worst worst worst experience of my life. Belek is far from Antalya nothing much to do in this property. If anyone has to enjoy city life do stay in Antalya only Won't recommend this property to anyone