Kempinski Hotel The Dome Belek

Everything was top notch. The food, the facilities, the service, the beach.

Kempinski Hotel The Dome Belek offers a luxurious and relaxing experience with exceptional service from friendly and attentive staff. The full board dining is a highlight, featuring a wide variety of delicious, high-quality meals. Rooms are spacious, elegant, and spotlessly clean. We also enjoy top-notch facilities including a private beach, multiple pools, a luxury spa, and golf courses. The serene atmosphere and beautiful architecture make it a perfect getaway.

I didn’t like ANYTHING ABOUT THIS PROPERTY

Where do I start…-During check-in receptionist didn’t explain anything about the hotel.-Poor renovation and dirty sunbeds.-Very unpleasant staff.-dry desserts at the lobbyThe worst part: during my stay a large amount of money went missing from my room. I personally checked in with $40,000 cash and checked out with only $22,000. I didn’t spend even $1 in the hotel. I immediately reported this to the police.Hotel representatives threatened me that if I publicly state that their hotel is responsible, they will sue me for false accusations. For that reason, I am not directly accusing anyone. But I find it extremely alarming that:-No cameras are installed in the hallways (which makes any investigation difficult).-Hotel employees ended up threatening me For a so-called “5 star” hotel, this was a shocking and unacceptable experience.Never again

The location is excellent, the facilities are very very nice .the food in all restaurants is very delicious. The staff are very very friendly and helpful specially the manager kader polat and the receptionists kader sueda they were the best !!!!

Food

Very old especially the rooms and the Ac was horrible

Very nice & kept place. We liked the interior of the hotel & the golf space. Very nice greenery. Very helpful and courteous Red Ladies, bellboys, housekeeping, restaurant staff, & cabana helpers. Food was very good too.

The cabanas on the beach need to be renovated. They are old & not elegant.No night entertainment.

We really enjoyed the welcoming and attentive staff, which contributed to excellent services. The hotel offers a great variety of spa services, delicious dishes, spacious and clean rooms with great view. We would like to extend our special thanks to Salve from Sofra by the Lake restaurant for great service and a wonderful evening.

Asian restaurant was below our expectations in terms of fine dining. Sofra by the Lake offers better asian dishes.

It is quite and simple

We had high expectations for this hotel, especially considering the price, but unfortunately the service did not meet the standard.•Beach and pool service was disappointing — no assistance with umbrellas, and no one offered or brought beverages.•Housekeeping entered our room even though we had a Do Not Disturb sign on the door. We weren’t in the room at the time, and they moved the sofa, opened the balcony door (which disables the AC), and then left without cleaning.•During check-in, we were asked what we’d like to drink. We simply requested water and were told to go get it ourselves at the café — not exactly the welcome you’d expect.•When we raised these issues with the hotel manager, he wrote everything down but took no action or offered any resolution.We really liked this hotel in the past, but after this experience, we’ve decided this will be our last visit.

Food was ok but nothing special

Beach and pool service? A masterclass in invisibility — no help with umbrellas, and if you were hoping for a drink in the sun, good luck. Housekeeping was equally impressive — they ignored the Do Not Disturb sign, entered while we were out, rearranged furniture, opened the balcony door (bye-bye AC), and then left without actually cleaning.At check-in, they warmly asked what we’d like to drink — we said water. The answer? “Go get it yourself at the café.” Classy.We shared all of this with the manager, who dutifully wrote it all down… and then did absolutely nothing.For this price, you’d expect service — not a DIY vacation. Last time for us

This place is heaven on earth! Thanks to Mehmet Kanci for his great hospitality, we felt at home all throughout our stay. Him and his team are the best ?while Damla Balaban, our lady in red was our biggest support for all our arrangements during the dreamy 8 days? We will definitely be back to Kempinski Dome Belek! Thanks for taking care of us so well, this place is a candidate for being our second home ??

All the staff members are super helpful, smiling and caring. Everything is possible in this lovely place to make you feel at home.

Everything, the facilities, the staff friendliness, the beach, the baby stuff they provide, and many many more

Room cleaning could be improved a little by doing an actual floor mopping and cleaning around the corners, but I guess they clean same as other hotels

Everything. The highlight for us was 1. The hospitability of the entire staff, they went above and beyond to accomodate our requests and to ensure our satisfaction, 2. The quality and taste of food, 3. The fact that there was a doctor’s office onsite at the hotel and that we could rent a wheel chair for my dad.

The only thing I’d change in the hotel is the configuration of the family room. One of the bedrooms was proper, the other was converted from an entrance to the suite so the queen bed was resting on the wall which made using that side of the bed tricky.

Excellent service and staff. Wide variety of food and drinks.

No evening entertainment which was a big disappointment.

Overall, the hotel keeps its standard across all locations so I was quite confident about the choice and to be perfectly honest everything was good with only a few minor issues.

Two things caught my attention. Technical aspects of the building such as missing paint, silicone in the bathroom, lose light switches and sockets. broken locks and things like that. Also, the quality of drinks, especially cocktails could be better or at least the hotel should offer a paid version of each as I understand the all inclusive option must be somehow limited.

Everything was exceptional- the staff, the facilites, the food, the spa, the location. This is my favourite hotel ever after this trip!

The sophisticated and relaxing atmosphere, friendly personnel

People without clothes in the spa

foodroom

spa being upgraded but no notifcationsometimes open and sometimes notthe rooms that were open were in a poor state

Food was very good, staff is super helpful and amazing., beach and view fantastic

As it was low season probably, not everything in the SPA worked unfortunately. The entrance door didn't work well and closed on my disabled mom's back twice - very painful and scary.

This was our third stay this year, and once again, it was absolutely amazing. Everything at Kempinski is exceptional, from the high-quality food and drinks to the incredibly friendly and helpful staff. We truly appreciate the outstanding hospitality and will definitely be back.

A[[ the tasty meals and desserts including chicken , fish , lamb , vegetables .I do not eat beef and pork and my wife is vegetarian ..The view from the bedroom . The heated pool and gym facilities ..The high tea was a winner .Close to Land of the Legends Mall and adventure rides .

Maybe serve more prawn dishes