4.5-Star Hotel

Iberostar Selection Paraiso Maya Suites

Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos, - Mexico
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Iberostar Selection Paraiso Maya Suites
1/87
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$401
per night

4.5-Star Hotel

Iberostar Selection Paraiso Maya Suites

Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos, - Mexico
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Top Amenities:

BeachfrontFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaSpaBusiness CenterNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities
About

Facing the seafront in Playa del Carmen, Iberostar Selection Paraíso Maya Suites features a tennis court. Offering a restaurant, the property also has a fitness center and massage services. The accommodations features evening entertainment and free WiFi. Guest rooms at the resort are fitted with a bath, free toiletries, a flat-screen TV with satellite channels and DVD Player. Rooms are equipped with a private bathroom with a hair dryer. All rooms at Iberostar Paraiso Maya include air conditioning and a wardrobe. A continental, buffet or American breakfast is available each morning at the property. The accommodations offers an outdoor pool. You can play billiards at this 5-star resort, and car hire is available. Staff speak English and Spanish at the 24-hour front desk. Cancún is 30 mi from Iberostar Paraiso Maya. Cancún International Airport is 24 mi away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico. An environmental fee of 32.57 mxn per night per room must be paid upon check-in. The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions. Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel. Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation. Children policy: From 0 - 2.99 years: Baby From 3 - 12.99 years: Child paying child rate From 13 years old: Adult Rate Child Rates are available in the hotel reservations department.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Beachfront
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Business Center
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Beachfront
Business center
Daily disinfection
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Kids' pool
Non-smoking rooms available
Outdoor pool
Restaurant(s)
Spa services
Spa/sauna
Swimming pool
Tennis court & equipment
Yoga classes

Guest Rating

6.9

Pleasant

Based on 19 reviews

Location Of Hotel

7.8

Hotel Cleanliness

7.2

Hotel Staff

7.6

Overall Quality

6.9

Pros +

  • During my recent stay at Iberostar Paraiso Maya in Riviera Maya, Mexico from December 3-10, 2024, I experienced both the highs and lows of this expansive resort. While the property itself is undeniably beautiful, several issues detracted from what could have been an exceptional vacation.

Cons -

  • all the meat VERY OVERCOOKED!!!! GREAT VIDE VARIETY TO CHOOSE BUT most of the meat in all resturants very very overcooked, all 10 days...
  • While Iberostar Paraiso Maya boasts a stunning location and impressive facilities, numerous issues significantly impacted the overall experience. The resort management needs to address food quality, room cleanliness, aggressive sales tactics, and improve communication to live up to its potential as a luxury destination. Until these concerns are resolved, I would be hesitant to recommend this resort, especially to families with children.

Business Traveler (3)

Solo Traveler (3)

Traveling as Couple (7)

Family with Young Children (7)

Senior Traveler (1)

Group Traveler (2)

Total (19)

8.0
1/25/2025
all the meat VERY OVERCOOKED!!!! GREAT VIDE VARIETY TO CHOOSE BUT most of the meat in all resturants very very overcooked, all 10 days...
3.0
12/12/2024
During my recent stay at Iberostar Paraiso Maya in Riviera Maya, Mexico from December 3-10, 2024, I experienced both the highs and lows of this expansive resort. While the property itself is undeniably beautiful, several issues detracted from what could have been an exceptional vacation.
While Iberostar Paraiso Maya boasts a stunning location and impressive facilities, numerous issues significantly impacted the overall experience. The resort management needs to address food quality, room cleanliness, aggressive sales tactics, and improve communication to live up to its potential as a luxury destination. Until these concerns are resolved, I would be hesitant to recommend this resort, especially to families with children.

Room Options

1/5

Junior Suite Tropical View

625 sqft • 2 Queen

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/5

Junior Suite Tropical View Single Use

63055 sqft • 1 Single

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

Location

Iberostar Selection Paraiso Maya Suites

Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos,