JR East Hotel Mets Premier Tokyo Bay Shinkiba

Clean

Room very small

It was ok but I expected more since it has a high rating. It was clean, the bed was comfy. There are many places to eat around, although nothing fancy.

I know its a thing in Japanese hotels. But I cant stand carpets. One can never really tell if they are clean or not.One funny thing happened right next to the hotel. During the evening a bus with homeless people came and dumped them just over the road. The following morning I saw them sleeping around the station.

Free amenities, especially bath amenities were great selection

Staff wasn’t too friendly, WiFi was alittle slow

Brand new stylish rooms with fancy appliances such as massage pillow. Select rooms have a deep window you can seat in: I think they call it a "room with a bench." The breakfast is quite good and looks like they also have evening happy hour. The cafe area has tables with power sockets so it's pretty work-friendly as well

It's a bit removed from the city, even though it's right by the Yurakucho line's Shin-Kiba station. It's very conveniently located for those who have business in Odaiba though, like Big Sight in my case.

They provide bath powder and coffee at the lobby. There is a convenient store at the first floor quiet convenient. The breakfast is good, you can try different Japanese food, dessert and tea at the same time and yummy.Recommend for people who visit disney, it just only two stops away cost 6mins and the hotel just close to the jr station. There is a hotel direction sign for this hotel, so it’s easy to find.

I recently stayed at this hotel near Shinkiba Station and was thoroughly impressed by the exceptional service and facilities. From the moment I checked in, the hotel staff at the counter were incredibly polite and helpful. For instance, upon my late-night arrival from the airport, I needed an iron, and one of the staff members promptly delivered it to my room, a gesture I deeply appreciated.The room itself was impeccably clean and offered a unique view of office buildings and the commuting trains, thanks to its proximity to Shinkiba Station. Despite its close location to the bustling station, the room was remarkably quiet and peaceful, allowing for a serene retreat after a busy day.One of the main reasons my wife and I chose this hotel was its convenient location near Disney Resort, just two stations away. However, our experience went far beyond expectations. The breakfast was just fine even though we have very strict diet of no meat and alcohol.The only minor drawback was the room's size, which was on the smaller side. However, this is quite standard for hotels in Tokyo and was easily offset by the excellent service provided by the hotel staff. Overall, our stay was delightful, and I would highly recommend this hotel to anyone looking for comfort, convenience, and outstanding service in Tokyo.

The room size (but it is compensated by good service of this hotel)

Very Convenient to Shin Kiba station (and 3 train lines), 2 convenience stores and multiple restaurants close by, comfortable bed and very clean and modern room.

Very good location close to Shin-Kiba station. Comfortable bed. Quiet room.

Rooms and bathrooms are very small, with very little counter space in the bathroom.

Oh I really loved the room, it was clean and spacious. I also liked the view. The check in was also automated but easy to follow. The hotel and restaurant staff were really nice, especially the oji-san working in the restaurant.

I wish we could have stayed longer.

Fantastic location near trains and Disney, excellent facilities and breakfast. Comfy bed. Held my bags after check out.

The location was perfect for us, for a Disney trip. Was near enough to the theme parks (disney and odaiba) at half the price. convenience stores and eateries were all within 2min walk. Rooms were clean and comfy. Bathroom was spotless (no mould or grime at all). Rooms had all the basics (fridge, hairdryer, glasses).

There was no safe in the room. Wifi required reconnection with pw everyday (device does not stay connected). aircon was hot in the afternoon.

The room was very efficiently designed, quite clean, has smart TV. The location is close to the JR station and the metro Yurakucho line. The room is also quiet. While we had little interaction with staff, when we did they were very pleasant. Wifi was strong.

Bed was a bit hard.

Spacious, clean, comfortable bed, location.

No pool but that’s not a deal breaker.

The staff were very friendly and helpful when needing to switch reservations. They also held our bags when we arrived early

The mattresses were a little hard but overall good sleep

This was the most convenient hotel of all the 5 hotels I stayed in Japan on this trip. Check in was quick and friendly, the room was very clean, and the soundproofing was superb. Very close to the train station, has a 24/7 shop on the ground floor, and a neat restaurant.

Like most hotels in Japan, they did add the charge for a child staying in the room. 7 year old is not an adult, so that was annoying, otherwise all good.

Great hotel with excellent breakfasts. You can try local or european cuisine.

The only small thing is a lack of space for storing clothes. There is no closet in the room.

We stayed here for 5 nights, as it was close to Disney and Kidzania. The location is super convenient, staff was very friendly and the rooms were spacious.We accidentally left our e-reader in the room after check out and the hotel emailed us right away. Luckily we were staying in another JR-East hotel chain in Tokyo and they went above and beyond to bring the e-reader to us. We are blown away by the service provided and cannot express enough how much we appreciated their help. We were already very satisfied with our stay, but this made us even happier that we stayed here. The staff at the convenient store on the first floor is also amazing and always super friendly. Highly recommend this hotel!

Very close to the station. Very quiet neighbourhood. LOTS of amenities, pick what you need.

The room was very small.

Clean, convenient location

No lobby printer or restroom

Easy check-in & -out. Helpful staff. Free amenities in the lobby, including coffee. Clean room. Offered kid's toiletries for my child. Quiet and safe area!