Bc Spa Hotel

Location and restaurant area. Restaurant staff were exceptional.

Stayed in March- workmen were renovating pool area. Noisy. The hotel also had a large dog tied up in front of the hotel- concerned about the animal's well being and exercise

Location

Food and customer service

location

breakfast time is very short. people on leisure do not need to have breakfast before 10. staff is not enough to find solution of any problem

The location

Almost everythingIt was the worst hotel I have stayed in as far as I can remember. Whilst almost all the staff were pleasant, especially the night manager, the daytime receptionist was extremely unfriendly bordering on rudeness.There were 2 small, lumpy pillows in our room and only a sheet- no blanket or duvet despite it being November and cold. I booked this hotel because it advertised a spa and fitness centre but that was closed.There were no tea or coffee making facilities in the room and even though the accommodation was advertised as a duplex apartment there were no facilities whatsoever for an apartment- not even a glass to drink water from. The room was not cleaned on the second day and we had to ask for clean towels. No bottled water was provided and a sign in reception told guests that no food or drink was to be brought into the hotel from outside - everything must be purchased from the hotel itself. We were told that the restaurant was open for dinner and had an a la carte menu but when we actually sat down to eat we were told that almost all the dishes were unavailable as it was out of season. The dining room where we had breakfast was dirty and the tables were not cleaned when guests left. The windows were so filthy it was difficult to see outside.Breakfast itself was very poor and the hot food was left in unheated containers.The only drinks available were water or instant coffee.

Another fantastic stay at bc spa Firstly the staff and owners are just so friendly and helpful , from Aysun at the spa itself , onur at reception , the bar and restaurant staff and housekeeping , nothing is too much trouble , they make your stay even better if that’s possible .The location is fabulous, breakfast on the riverbank , peaceful , but close to town and 2 pools .Check out hassan for massages and Bhurcu for yoga too.

The at I couldn’t stay longer !

Turkish breakfast generally good,

Often had to ask for yoghurt, milk etc. The coffee was poor, there was no juice, and only had melon twice in 2 weeks.

The location is fabulous

Communal grounds are unkempt.Dining room not cleaned and full of ants.Plates and glasses not cleared by staff around pool area.Glass in restaurant/bar not cleaned. Dog chained up outside all day and night (very sad to see).

Location

Needs a lot of refurbishment - very run down. No soft drinks available for 2 days. Poor maintenance of rooms. Lights not working.

Not much. Staff were nice…. Mostly

Expensive. Tiny grubby room. Breakfast very limited . All a bit old and tired. Been to Dalyan many times and everywhere is better value for money.

Location was great only 5 minutes to the town centre shops and bars and boats.Pools and pool bar area were good with plenty of beds and areas to sit and eat.The rooms we had were split level - with a double settee bed downstairs and a double bedroom and shower/bathroom upstairs - all were adequate, clean and comfortable.

Could do with a bit of TLC as there are large areas that have been let go a little although these areas do not intrude on the main hotel areas.There are signs of these older areas being tidied up and put back into their original condition which can only be good.

brilliant location, lovely pool, nice clean hotel room.

The location

Didn’t like anything about it the lighting around the swimming pool that you had to walk around every night to get back to the room was terrible couldn’t drink their coffee. It was disgusting ants on the dining room tables. rubbish piled up out the front. it looks dated and needs a facelift also staff not very friendly swimming pool out the back on the first week was slimy. I wouldn’t even let my dog swim in it but they did clean it the second week.

Location was good

We were there 3 days. They didn’t clean our room and change the bedding & towels. We tried several times to get them to clean it. Also we had 2 treatments in the spa and they overcharged us and I didn’t get the treatment I wanted. Due to the lack of English I kept telling her and she after. She also booked me in for 2pm and when I got there she said they are just going to dinner.

Lovely location on the waterfront and walking distance to shops and restaurants.

The location of this property is the only positive. Right on the River and a very short walk to the facilities of Dalyan.

The hotel is very tired and needs some money and TLC. The majority of the staff are indifferent. They have really let the hotel go donwhill. It is very reasonably priced, but you still expect it to be clean and a ncie experience. What a shame.

Quietness and relative remoteness from the center.Descent spa and pools.

Breakfast is awful and has not at all improved. Poor pastry, very few veggies and absolutely no fruits. We thought it was due to late coming, but certainly not.Staff (except the maids, the barman and spa personnel) are not welcoming at all. Seems like I was even charged extra night, which I figured out only now, after return.

Pools were great, property is in great location in relation to town. Rooms are great, however considering they have kitchens in them provide no amenities such as kettles or plates etc. Turkish bath in property is lovely.

Room aircon was broken from the 2 night we arrived. We had service men out twice on consecutive days to try and fix it. We were told to move rooms at 8pm on a night 1 day before we flew home with a 2 year old. When we asked just to sleep in a different room for the night so we didn’t have to pack and move everything was told this was not possible and we had to move rooms. We explained we would not move all our belongings they wanted our original room key. Tired to explain if they had someone coming to fix the aircon the next day we would just leave the belongings in the original room, sleep in a new room for the night then go back to our own room if the aircon was fixed. The offered no help in moving the cot from one room to the next, when I asked for the cot to be moved was told this is not possible. I appreciate the tried to get service men to fix the issue but the staffs attitude in moving rooms and what they expected us to be doing late in an evening with a toddler the day before we flew home was totally unfair.

Great location. Few minutes walking into town. Right by the river. Great spa.

The breakfast is not great

Good location just off the strip. Nice and quiet and the rooms were perfect although in need of glasses and a kettle!

Breakfast was shocking. No fruit, fruit juice, cereal and the tea was stewed to writhing an inch of its life. The breakfast was not catered for English. Just Turkish. The staff don’t speak English or understand a word you say so download google translate before you go!

The location was amazing, right by the river so we could see the boats going up/down and the Turtles. The lady that looked after our room (318) was so lovely and helpful. The man on reception who gave us the lovely room with a great view was so helpful.

The location was amazing, right by the river so we could see the boats going up/down and the Turtles. The breakfast was the worst breakfast we have ever had in a hotel. The tomatoes were on their last legs. The staff in the restaurant were unhelpful, untidy. The view looking back to the hotel from the outside eating area looks awful. Old chair seats, rubble and generally a mess. The man on reception who gave us the lovely room with a great view was so helpful but the others on reception were miserable. The lady in the spa was lovely but one day another man was there and really unhelpful and rude so I didn't bother using. Had I known they are separate to the hotel I would have made the effort to go back.