3.5 Star Hotel
Fiesta Inn Ciudad del Carmen
Av. Periférica Norte S/N, Esq. Av. Concordi, Ciudad Del Carmen, Mexico View Map
1/23
About
Comfortable Accommodations Fiesta Inn Ciudad del Carmen in Ciudad del Carmen offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Guests appreciate the room comfort and bed comfort. Exceptional Facilities The hotel features a sun terrace, year-round outdoor swimming pool, and free WiFi. Additional facilities include a restaurant serving Indian cuisine, a bar, and a free airport shuttle service. Convenient Location Located 0.6 mi from Ciudad del Carmen International Airport, the hotel provides easy access to local attractions. Free on-site private parking is available for guests. Guest Services The property offers a 24-hour front desk, concierge service, and room service. Breakfast is available in-room, and the staff speak English and Spanish.
13 Reviews
- Cleanliness
- 9.0
- Staff
- 9.3
- Location
- 9.5
What Guests Say
- “The room was comfortable, especially the bed. Our stateroom attendant -Jesus - was very kind and did a fantastic job, especially when…”
- “Excelente atencion y servicio por parte de Jesus y Cesar en la recepcion. Lugar agradable y limpio.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Fitness Center
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/1Superior Room, 1 King
- Air conditioning
- Desk
- Phone
1/4Superior Double Room
- Air conditioning
- Bath or Shower
- Desk
- Flat-screen TV
1/4Superior King Room
- Air conditioning
- Bath or Shower
- Desk
- Flat-screen TV
1/4Master Suite
- Air conditioning
- Bath or Shower
- Desk
- Flat-screen TV
1/1Master Suite, 1 King
- Air conditioning
1/1Superior Room, 2 Double
- Air conditioning
- Phone
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What Guests Loved
Based on 13 reviews
Pros +
- Pool
- The room was comfortable, especially the bed. Our stateroom attendant -Jesus - was very kind and did a fantastic job, especially when our room key wouldn't work. The pool was nice. It was clean and a decent size - nice place to relax. We never used the restaurant, however from what we saw, the food looked nice.
- Excelente atencion y servicio por parte de Jesus y Cesar en la recepcion. Lugar agradable y limpio.
Cons -
- Guess attendants took more than 3 hours to check me in, I was trapped in one elevator, housekeeping staff didn't clean the room in time, I have to call them oftenly, pillows are terrible, AC noisy and not enough.
- We had a very bad experience when arriving to the hotel. The reception girls were rude along with not even greeting as people entered the hotel. Check in is from 3pm, which we understood before arriving. However, when we approached the desk and started the process for checking in, at around 1pm, she told us to come back in 10 minutes to get our room key. We did this, and she told us in a very rude way, check in at 3pm. So for 2 hours 30 minutes, us along with 15 other guests where waiting in the lobby for our room keys. When 3pm approached, we had to wait another 30 or so minutes before being able to obtain our room key!!!!
- Todo normal
Pool
Guess attendants took more than 3 hours to check me in, I was trapped in one elevator, housekeeping staff didn't clean the room in time, I have to call them oftenly, pillows are terrible, AC noisy and not enough.
The room was comfortable, especially the bed. Our stateroom attendant -Jesus - was very kind and did a fantastic job, especially when our room key wouldn't work. The pool was nice. It was clean and a decent size - nice place to relax. We never used the restaurant, however from what we saw, the food looked nice.
We had a very bad experience when arriving to the hotel. The reception girls were rude along with not even greeting as people entered the hotel. Check in is from 3pm, which we understood before arriving. However, when we approached the desk and started the process for checking in, at around 1pm, she told us to come back in 10 minutes to get our room key. We did this, and she told us in a very rude way, check in at 3pm. So for 2 hours 30 minutes, us along with 15 other guests where waiting in the lobby for our room keys. When 3pm approached, we had to wait another 30 or so minutes before being able to obtain our room key!!!!
Excelente atencion y servicio por parte de Jesus y Cesar en la recepcion. Lugar agradable y limpio.
Todo normal
Friendly and accommodating staff.Clean and spacious room.Good value.
Restaurant food could use improvement.
Location and the pool.
We booked a master room with a kitchenette and evidently expected a freezer as it was listed in the information on booking.com. However, we have realized that the high category suite had no freezer at all. We have complained about that to the Manager at the check-out but he pointed at the booking.com as responsible for this failure. I have been working in the service industry for 35 years and I have always hated services that try to shift responsibilities on others. I had the feeling that this Manager does not care at all about our complaints even if telling a formal sorry. He embodies the opposite of customer-oriented services.
Pleasant
Very good
Very good
Very good
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Indoor pool
- Outdoor pool
Fitness & Spa
- Fitness Center
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Av. Periférica Norte S/N, Esq. Av. Concordi, Ciudad Del Carmen
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