Fontan Ixtapa

Les repas étaient différent et delicieux. Les chambre propre.

Rien

The location,

The lines to the restaurants, the line when you check in/out, there was to many people, we didn't find a place to seat on the beach. The pools where full.

Hotel on beach. Across the street from stores. Beautiful views.

Ac didn't work in room. Was way to hot. Requested a new room 2 days later. The all inclusive wasn't what we expected. No food in room. No refrigerator. Couldn't eat when we wanted to. All restaurants had a closing time. Couldn't take food to go. When room got cleaned they took towels. Left us with one. Husband and had to share. Wouldn't book again.

Liked the view and the entertainment

Didn't like the food and the fact tthey didn't have a refrigerator in the room and couldn't take food out of restaurants.Hotel was dingy.No ice machine couldn't get anything to drink beer or soda unless the bar was open or a restaurant. Beware of the people selling adventures or tours, they will rip you off.

It was ok

The sliding door to my first room wasn’t able to open. In the kids area for their activities was very muddy, my child fell because of it. We had to wait to check in which is totally normal but then we had to wait again to change our bracelets for the all inclusive. If the wait times were short it be fine, but when you are traveling with kids and asking them to wait 20 - 30 minutes twice is insane.

The staff is super nice

Extremely over crowded, not enough sitting space near pools or beach. People are literally on top of each other - no sense of personal space. Window in room wouldn’t close property therefore mosquitos would come into room. No hot water for showers AT ALL. Only 2 buffets available with very little variety and same food everyday- no A La Carte restaurants included. Hotel is extremely dated but it is very clean.

The staff was very nice and the food was good. The rooms were decent and clean.

The hotel was way OVER crowded. There was no space to sit on the beach or at the pool. The food lines were ridiculously long. The noise level for the entertainment was extremely loud and until midnight every night. They advertised 4 restaurants but its reallyb2 different buffets with the same food, a snack bar and the 4th was the restaurant next door that only offers 10% off due to being a guest We booked 3 rooms, 6ppl, and we had to leave to a beach club everyday bc of there being no space. We ended up checking out after 3 nights and going to a new hotel due to the amount we were spending on extra food, taxis and beach club prices. I have never in all my life of traveling to small local all inclusives and especially in February when it's slow season, have seen so many ppl crammed into such a small place. If you don't mind, noise, screaming kids, dirty and crowded pools and no space on beach, then this is the perfect place for you.

Bartenders at swim up bar friendly

Food breakfast boring rice and beans and leftover food from night before buffet.

I sincerely just enjoyed the location, the beach was the main reason I went there, but wasn’t expecting such an unpleasant accommodation…

The room we stayed in, wasn’t exactly habitable, curtains didn’t work, we detected a funny drain scent emanating from the bathroom upon arrival. If you love making lines for absolutely everything, this place is for you, we’re talking about 15min plus wait time at any restaurant or bars inside the facilities; given the overpopulation at the place and very believable burnout from the staff, they weren’t exactly greeting you with a smile… food taste and variety was subpar; wifi never worked for me or my girlfriend; no smart tv at the room…there were literally no good points, beverages were also poor, at some point the alcoholic ones I’m guessing were diluted; the best meals we had were at the hotel’s private restaurant, naturally you have to pay an additional fee…we've never had such a horrible time anywhere, wouldn’t recommend; maybe if you went with several annoying kids and parents that don’t care to supervise them provided they invaded “adults only” pools all the time, we’re positive we’ll never go there again…

The breakfast was pretty good. I liked the personal omelettes. The staff was working hard and were friendly, for the most part.

The resort was very crowded. There were so many people we didn't even attempt to get into the pools in the two days we were there. The pool chairs were all claimed by 7:30 am. by absent people leaving items on the chairs. The beach loungers were all claimed very early as well. Members of the public who were not guests of the Fontan were able to take beach chairs and no one was checking for bracelets. The whole resort was SO noisy there was nowhere to get away from the crowds and the noise. Nowhere to relax. The food was not as pictured on the website. It was more like a large institutional cafeteria than a resort. The only furniture in our room was two large plastic basket chairs with no cushions. It was more like a cheap dorm room than a 'resort'. Sadly, this was not at all what we had expected. While we had booked for 6 nights we left after only two. Because we had used Booking.com the Fontan could not provide any refund. We asked for some compensation from Booking.com but nothing was provided.

A total disaster, honestly speaking is not worth to even try. The only thing we liked was the beach where the hotel is, and the employees from the main restaurant were nice, but the overall is terrible.

I made the terrible mistake to book 4 days in this hotel expecting to rest and have a nice time beginning on Tuesday during the low season, but it was totally the oposite. It was jammed and crowded ALL the time, with no enough places to sit or stay. They have only 3 small pools for more than 400 rooms total (one of the employees told me about the numbers of rooms). If you decide to go to the pools or the beach after 7:00 AM you will not find a place to seat (lounger or even a chair). ALL of them already taken with toys, towels or sandals in advance by people that are still sleeping in their rooms and the security guards or staff don't do anything to avoid and put some order or respect to that. During all the days there was not a single square meter in the pool that was not full of people (which is very bad during this pandemic, so, no control of the number of people at all)The pools are closed at 7PM and yes, that's when you have the security guards making sure all the kids are kicked out (for sure). All the loungers on the beach are also picked at 7PM, so you don't have anything else to do than go to your room or eat (with long waiting lines to get in). When we finally got one longer, I tried to move an pool- umbrella to avoid the sun, and the guard told me the umbrellas were only for decoration not for the sun! (unbelievable) Also, you need to wait almost 30 minutes to get pool towels and guess what? Even when you are controlled with cards for the number of pool towels, you cannot take them to your room. So, if you come with your baby or kids make sure you bring your own towel otherwise your children will go back wet and chilly to your room.The food is very basic, the cooks made their best effort but they cannot do more with what they have. The drinks are cheap and unless you paid extra, you won't have a decent drink for what you paid.In summary, I won't go again, and my best recommendation is to avoid it.

Room was very clean and comfortable!

Over crowded pools .

The view was the only good thing.

The staff was rude, when we wanted to listen to music on my phone staff didn’t let us couldn’t do much for fun because it was not allowed.

Hotel wasn't big but very good. Stuff was nice and helpfull. Beach was big, great location, super view from window (with sea view room).

Beach closed at 5pm. Not good wifi (but somehow worked)

Zero

Cheap hotel. Cheap finishings. Cheap ambiance. Cheap service. Cheap food. Cheap drinks.

They did not prohibit bringing a cooler on the beach.

AC was marginal, no security box in room.

Pool

No internet in the rooms, although available in a comfortable public reception area.

Agradable

No avía ese vicio de cable

For me it was a bad experience

Everything is bad , the food is very bad.

It’s awesome and will return again

The fact that due to the government they had to close at midnight all activities