Gamma Plaza Ixtapa

Clean, good internet, helpful staff, large pool area

Not near the beach, the hotel restaurant had a limited menu

nice setting

shower did not work internet did not work

Not on the oceanfront, so you don't pay that price, but convenient to the town and restaurants. Good food, good service. Comfortable rooms. Huge pool.

No hot water. Room phone didn't work the week we were there. Pool needs thorough cleaning.

Big room and comfortable bed.

mosquitos in the lobby.

Clean ,quiet location. Pool and rooms very nice.

They overcharged me the agreedupon price how do I get reimbursed the extra 150 dollars

Hotel was clean but old

Location, no fridge , pool was cloudy , AC was just ok , terrible pillows , ceiling was leaking at 4am

Broken tiles on shower and cleaning lady open the door for someone that claimed that that was he’s room while we were not there., thank God my mom was staying next door and came out and told her that wasn’t he’s room

Close to the beach

The staff are always very nice. The restaurant is good for breakfast. They have a buffet, but ordering from the menu is better, I think. AC worked well. Bed was comfortable. It's located directly behind the shopping and restaurants in the center of ixtapa. You can easily walk there.

Relaxing

No ice machine,no ice bucket in room,no mini fridge in room,no swim up bar employees or alcohol at swim up bar.

The restaurant and the pool. Friendly staff. The location.

The loud party music at the pool. A problem with the bed comfort. A/C problem.

Clean and friendly staff

Gym or fitness center was a joke 4 sets of light dumbbells walking machines were broken and the other machine was old and broken

Superb

I didn't like the "RENAJU" that I paid with the bill. The staff couldn't explain the charge other than it was exchange rates. I paid in Mexican currency so there should not have been any exchange???

Comfortable bed ?Beautiful groundsStaff great.

Quiet.

Location, cleanliness, great staff.

Restaurant service was a little slower than past years, but they were trying. Price increases were a little more than expected in past years, but understandable.

The property was beautiful and clean, the beds and pillows were very comfortable. We liked the size of the pool and the food at the restaurant.

We didn’t find a room service menu in the room.

Room was large, bathroom very nice. Pool was great.

Nachos at pool were horrible. Slushy margarita was undrinkable. Rest of food was just OK.

The facility is nice and clean. Great pool area especially for children. Security at the street entrance only allows those individuals registred access into the facility.

The Booking.com price reservations were not honored for our four rooms. The male receptionist informed me the price I was given on Booking was "too low" and then proceeded to charge me an extra approximate $75. He said he had to charge me a higher peso amount to make up the difference. I asked for terms and conditions where that was stated but was given none. My group of 11 was exhausted waiting for rooms so I asked for a supervisor while simultaneously trying to call Booking. I never personally got to speak with the supervisor whom the male receptionist called but they failed to honor the Booking.com price. They ended up charging us an extra approximate $22 dollars which I grudgingly paid as 4 members of the group had become physically ill and needed rest. Though the facility was nice, we will never stay there again because of the facility's lack of integrity to honor a contract.

Pool. Clean and quiet. Close to restaurants and shops.

NO Fridge. No english menue in restaurant .

Spacious, comfortable room. Bed, pillows, shower, all very good. Excellent pool! The restaurant was good for breakfast, you can buffet or order from the menu. Staff are very attentive.

Fair servers really not very knowledgeable about what they are doing,,,tables are not properly set,,,missing condiments a lot of the times I had to search for salt and pepper,,, no toaster no real butter etc.

I have stayed here several times and mentioned the same old things.TV program is terrible, light stands had broken switches and not plugged in the bed and pillows are very uncomfortable because of the hardness, cleanliness is very good..