Aso Base Backpackers

One of the worst experiences I had during my long trip to Japan. They did not provide towels and dis not let you know in advance. I discovered that very late at night while the front desk was closed. The next morning the lady at the front desk was very rude and unkind and did not even apologize. They dis not reply to a single message I sent them through booking. Other than that, the walls are paper thin and the common areas are not the cleanliest. The location and price were great though.

One of the worst experiences I had during my long trip to Japan. They did not provide towels and dis not let you know in advance. I discovered that very late at night while the front desk was closed. The next morning the lady at the front desk was very rude and unkind and did not even apologize. They dis not reply to a single message I sent them through booking. Other than that, the walls are paper thin and the common areas are not the cleanliest. The location and price were great though.

Absolutely lovely place and staff. On the morning of check-in, I was able to drop off my extra luggage in the room to the side of the hotel which was so helpful so I could go hike Mt. Aso. My room was cozy and comfortable. Wifi worked well. I didn’t use the shower there because I went to the local onsen just a few minutes walk away. You can buy a discount ticket for that onsen at the reception. They provide lots of helpful information of the area and good recommendations. The room comes with an incredible information booklet. I met some cool people in the main lobby as well. I loved my quick stay here.

Free on-site parking lot. Great location and a comfortable private room. Staff were helpful and the shared spaces were extremely clean and organized.

There are no towels provided, so you must rent them for a very small cost. The showers have limited time nozzles, so you have to keep pushing the handle while you shower. The walls are very thin, so you can even hear people walking back and forth in the morning.

Cozy and clean

The staff not very polite, and there is no curtain around the bed

Clean, well priced, and the staff were clear in explaining the facilities. It is also near the train station, which is really convenient.

Aso Base Backpackers is truly a gem. The location is perfect, a few minutes walk from a really cute train station. The accommodation is spotless and very well set up, with excellent kitchen facilities and a nice place to eat and relax. The bunk beds were really comfortable. The staff were helpful and welcoming.There's a wonderful community onsen close by, well worth a visit.

Friendly staff, generous facilities (full kitchen, multiple hang out areas), nice atmosphere with the other guests, super nice onsen just 2 minutes away.

It’s really cute, quirky and makes you feel like you are home. Lawson round the corner. Not many restaurants/cafes nearby.

The staff made the place feel a little cold and lacked warmth. They were very strict with leaving as soon as you checked out and not being there before you check in. Other hostels in Japan have been a little more accommodating.

The communal area is very good. The showers and toilets are clean. Room is fine.

The bed is not very comfortable, too hard

The place is beautiful, very like and clean.The common areas are very nice and the owners very friendly.

After check out at 10.30 you have to go outside the hostel, you can leave your stuff in the luggage storage space.

The kitchen was okay and the other guests were nice.

I have been traveling for six consecutive months, and honestly, this is the place where I have been treated the worst by far. From the moment we arrived, I had the feeling that we were not welcome. Everything is about rules and rudeness. The pinnacle moment was at checkout, which is at 10:30 AM, but at 10:33 AM, with our backpacks already outside, I returned the key. With much condescension, they told me that if it wasn't clear, the checkout time was at 10:30 AM and that I should leave the building immediately. We couldn't use the common areas, bathroom, kitchen, or anything. Fortunately, they let me retrieve some bananas that were in the fridge. To top it off, right at the entrance, there is a shoe cabinet that smells terribly of feet. The smell is truly excessive.Honestly, if you don't like people, it would be better not to open a business that deals with the public. I wish I had paid attention to the reviews that warned about this; I thought it wouldn't be that bad.

The guesthouse was extremely clean and had great facilities. It's close to Aso train/ bus station so it's in a great location for visiting Mt Aso.

It might be helpful to know before arriving that you cannot access the guesthouse before check-in at 4pm and after checkout at 10:30am. There's a luggage storage room with lockers so it's not an issue though.

spotlessly clean, comfortable, nicely decorated, very chill

This is a very nice house. It is clean. The kitchen is very nice and has everything you could need. There is a covered bike parking area and a safe place to keep your large bags while you’re there.

The host were just miserable people. Especially the man. They were very unhelpful when I messaged them via the app prior to arrival and offered to cancel for free, rather than answer my simple question. Once I arrived, there was no welcome. The front door is locked, so you have to ring the bell to get in. The owner can to unlock the door, then walked away without a greeting. After I came in and removed my shoes, I entered the house through the already open genkan door and left it the way I found it. The man was very rude to me about leave the door open, although that is the way I left it. If he greeted me and was there to tell me, it would not have happened. Very rude. Later that night around 2100 while I was sleeping, he came in the dorm and turned the lights on and talked loudly to check in a new guest. I was disrespected by them multiple times.

Very clean and comfortable hostel in a great location. The shared kitchen space was lovely, and the rooms were quiet and cosy.

The staff is friendly and helpful to answer all the questions you might have. The location is near the train stations, which is easy to take the public transportation. The common area is where you can meet and chat other travelers and share your stories with each others. You can also put your luggages into the safe place even after checking out.

There is no public bath inside the building. You can either go to the nearby public bath or take the shower in the shared bathrooms on the second floor of the building.

Nice location near the station, like 6min walk. Open and clean public space to chat and make friends, the room is also clean and comfortable.

Great location (3 minutes walking from the train & bus station), convenient for luggages before/after check in / check out. The rooms are really confortables, bathroom very clean, kitchen well equipped.. I really recommend this place + the staff is really kind ?

Close to the station Good vibeCosy common room Fully equipped kitchenClean showers

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Clean and great place!It was close to Mt. Aso, hot spring and Aso railway station.